Question 1

Which of the following represents the best writing?

Accepted Answer

A) Dominique conducted an investigation of the company's financial statements. 
B) Elena reported her findings. 
C) Please give consideration to my proposal. 
D) The general manager made the assumption that Alex had contacted the customer. 
A) Dominique conducted an investigation of the company's financial statements. 
B) Elena reported her findings. 
C) Please give consideration to my proposal. 
D) The general manager made the assumption that Alex had contacted the customer. B

Question 2

What is the first step of Phase 3 of the 3-x-3 writing process?

Accepted Answer

A) evaluating your document to determine whether it achieves its purpose 
B) deciding how to organize the message 
C) composing the first draft 
D) editing the message to improve conciseness 
A) evaluating your document to determine whether it achieves its purpose 
B) deciding how to organize the message 
C) composing the first draft 
D) editing the message to improve conciseness D

Question 3

The following sentence contains a verb that has been converted to a noun: Sierra performed an analysis of the quarterly sales figures.

Accepted Answer

A) True 
 B)False  True

Question 4

Expressions such as as per your request, with reference to, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

Accepted Answer

The answer of Expressions such as as per your request,...

Question 5

Most experts who have had a lot of practice can prepare a perfect document on the first try.

Accepted Answer

A) True 
 B)False

Question 6

Justin is writing a proposal to submit to his company's board of directors. Which phase should he spend the most time in to make sure that his document is clear and correct?

Accepted Answer

A) prewriting 
B) writing 
C) revising 
D) organizing 
A) prewriting 
B) writing 
C) revising 
D) organizing

Question 7

Which of the following represents the best business writing?

Accepted Answer

A) This e-mail message is to inform you that the CEO will be visiting our branch tomorrow. 
B) The CEO will be visiting our branch tomorrow. 
C) You should be aware that the CEO will be visiting our branch tomorrow. 
D) The CEO will be visiting our branch tomorrow for a period of three hours. 
A) This e-mail message is to inform you that the CEO will be visiting our branch tomorrow. 
B) The CEO will be visiting our branch tomorrow. 
C) You should be aware that the CEO will be visiting our branch tomorrow. 
D) The CEO will be visiting our branch tomorrow for a period of three hours.

Question 8

What is the best way to evaluate your finished written message?

Accepted Answer

A) Determine the readability level. 
B) Run it through a grammar/style checker program. 
C) Receive feedback. 
D) Pay a professional to proofread it for you. 
A) Determine the readability level. 
B) Run it through a grammar/style checker program. 
C) Receive feedback. 
D) Pay a professional to proofread it for you.

Question 9

Which of the following sentences avoids use of trite business phrases?

Accepted Answer

A) The application will be sent under separate cover. 
B) Enclosed please find a coupon to use during your next visit. 
C) We have received your loan application. 
D) Please do not hesitate to call me if you have questions. 
A) The application will be sent under separate cover. 
B) Enclosed please find a coupon to use during your next visit. 
C) We have received your loan application. 
D) Please do not hesitate to call me if you have questions.

Question 10

Microblogging messages can avoid using conventional spelling, grammar, or punctuation.

Accepted Answer

A) True 
 B)False

Question 11

As per your request, enclosed please find, and thank you in advance are all examples of which of the following?

Accepted Answer

A) long lead-ins 
B) redundancies 
C) trite business phrases 
D) professional business phrases 
A) long lead-ins 
B) redundancies 
C) trite business phrases 
D) professional business phrases

Question 12

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

Accepted Answer

The answer of Introductory words such as This is to...

Question 13

The third phase of the 3-x-3 writing process includes editing, proofreading, and ____________________.

Accepted Answer

The answer of The third phase of the 3-x-3 writing...

Question 14

____________________ involves correcting a document's grammar, spelling, punctuation, format, and mechanics.

Accepted Answer

The answer of ____________________ involves correcting a document's grammar, spelling,...

Question 15

During Phase 3 of the 3-x-3 writing process, Jamar is correcting his document's grammar, spelling, punctuation, format, and mechanics. What is Jamar doing?

Accepted Answer

A) proofreading 
B) evaluating 
C) editing 
D) anticipating 
A) proofreading 
B) evaluating 
C) editing 
D) anticipating

Question 16

____________________ is composed of informal words with arbitrary and extravagantly changed meanings, such as snarky or getting burned. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Accepted Answer

The answer of ____________________ is composed of informal words with...

Question 17

When proofreading a document, which of the following should you be concerned with?

Accepted Answer

A) spelling, grammar, and punctuation 
B) main message ideas 
C) wordiness and redundancy 
D) trite expressions 
A) spelling, grammar, and punctuation 
B) main message ideas 
C) wordiness and redundancy 
D) trite expressions

Question 18

The KISS formula refers to Keep It Short and ____________________.

Accepted Answer

The answer of The KISS formula refers to Keep It...

Question 19

Which of the following is a goal of business writing?

Accepted Answer

A) to impress your reader 
B) to keep your writing short and simple 
C) to maintain a formal tone by using indirect, pompous language 
D) to sound businesslike 
A) to impress your reader 
B) to keep your writing short and simple 
C) to maintain a formal tone by using indirect, pompous language 
D) to sound businesslike

Question 20

Which of the following is true of concise business messages?

Accepted Answer

A) Concise messages are hard to understand. 
B) Concise messages save reading time and money. 
C) Concise messages are hard to read. 
D) Concise business messages need long lead-ins. 
A) Concise messages are hard to understand. 
B) Concise messages save reading time and money. 
C) Concise messages are hard to read. 
D) Concise business messages need long lead-ins.

Which of the following represents the best writing?

What is the first step of Phase 3 of the 3-x-3 writing process?

The following sentence contains a verb that has been converted to a noun: Sierra performed an analysis of the quarterly sales figures.

Expressions such as as per your request, with reference to, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

Most experts who have had a lot of practice can prepare a perfect document on the first try.

Justin is writing a proposal to submit to his company's board of directors. Which phase should he spend the most time in to make sure that his document is clear and correct?

Which of the following represents the best business writing?

What is the best way to evaluate your finished written message?

Which of the following sentences avoids use of trite business phrases?

Microblogging messages can avoid using conventional spelling, grammar, or punctuation.

As per your request, enclosed please find, and thank you in advance are all examples of which of the following?

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

The third phase of the 3-x-3 writing process includes editing, proofreading, and ____________________.

____________________ involves correcting a document's grammar, spelling, punctuation, format, and mechanics.

During Phase 3 of the 3-x-3 writing process, Jamar is correcting his document's grammar, spelling, punctuation, format, and mechanics. What is Jamar doing?

____________________ is composed of informal words with arbitrary and extravagantly changed meanings, such as snarky or getting burned. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

When proofreading a document, which of the following should you be concerned with?

The KISS formula refers to Keep It Short and ____________________.

Which of the following is a goal of business writing?

Which of the following is true of concise business messages?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 6: Revising Business Messages

Which of the following represents the best writing?

What is the first step of Phase 3 of the 3-x-3 writing process?

The following sentence contains a verb that has been converted to a noun: Sierra performed an analysis of the quarterly sales figures.

Expressions such as as per your request, with reference to, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

Most experts who have had a lot of practice can prepare a perfect document on the first try.

Justin is writing a proposal to submit to his company's board of directors. Which phase should he spend the most time in to make sure that his document is clear and correct?

Which of the following represents the best business writing?

What is the best way to evaluate your finished written message?

Which of the following sentences avoids use of trite business phrases?

Microblogging messages can avoid using conventional spelling, grammar, or punctuation.

As per your request, enclosed please find, and thank you in advance are all examples of which of the following?

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

The third phase of the 3-x-3 writing process includes editing, proofreading, and ____________________.

____________________ involves correcting a document's grammar, spelling, punctuation, format, and mechanics.

During Phase 3 of the 3-x-3 writing process, Jamar is correcting his document's grammar, spelling, punctuation, format, and mechanics. What is Jamar doing?

____________________ is composed of informal words with arbitrary and extravagantly changed meanings, such as snarky or getting burned. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

When proofreading a document, which of the following should you be concerned with?

The KISS formula refers to Keep It Short and ____________________.

Which of the following is a goal of business writing?

Which of the following is true of concise business messages?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters