Question 1

____________________ charts show the chain of command, from the boss down to the line managers and employees.

Accepted Answer

Organization

Question 2

You are reading an article in The Globe and Mail that discusses the research findings of a study by the Canadian Centre for Occupational Health and Safety on workplace hazards. This newspaper article is an example of primary data.

Accepted Answer

A) True 
 B)False  False

Question 3

In what format are long formal reports that are usually printed on plain paper?

Accepted Answer

A) memo format 
B) manuscript format 
C) letter format 
D) handwritten format 
A) memo format 
B) manuscript format 
C) letter format 
D) handwritten format B

Question 4

Kyle is developing his ____________________ plan, which will include a statement of the problem, a statement of purpose, his research strategy, a tentative outline of his report, and the work schedule.

Accepted Answer

The answer of Kyle is developing his ____________________ plan, which...

Question 5

Tracey will carefully document her sources in a report she must submit to her boss. Which of the following is NOT a reason that Tracey should document her sources?

Accepted Answer

A) to strengthen her argument 
B) to impress her reader 
C) to protect herself against charges of plagiarism 
D) to instruct her reader 
A) to strengthen her argument 
B) to impress her reader 
C) to protect herself against charges of plagiarism 
D) to instruct her reader

Question 6

All business reports have one or more of the following purposes: to convey information, to answer questions, and to solve problems.

Accepted Answer

A) True 
 B)False

Question 7

In a business report, graphics can be used to clarify data, to make numeric data meaningful, to create visual interest, and to make information easier to remember.

Accepted Answer

A) True 
 B)False

Question 8

In what order are most analytical reports organized?

Accepted Answer

A) introduction/background, discussion/analysis, facts/findings, summary/conclusion 
B) introduction/problem, summary/conclusion, facts/findings 
C) summary/conclusion, introduction/background, facts/findings 
D) introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis, 
A) introduction/background, discussion/analysis, facts/findings, summary/conclusion 
B) introduction/problem, summary/conclusion, facts/findings 
C) summary/conclusion, introduction/background, facts/findings 
D) introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis,

Question 9

Hailey will be writing a complex report about a research study she's conducting. Which of the following should she NOT do?

Accepted Answer

A) Prepare written purpose statements. 
B) Start writing immediately. 
C) Consider the needs of the primary and secondary readers. 
D) Prepare a written problem question. 
A) Prepare written purpose statements. 
B) Start writing immediately. 
C) Consider the needs of the primary and secondary readers. 
D) Prepare a written problem question.

Question 10

An individual who is caught plagiarizing or using another's words or ideas without giving proper credit faces the possibility of losing his or her job.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an effective question to use in a survey?

Accepted Answer

A) Don't you agree that teachers are extremely deserving of a 7 percent pay increase because of the valuable services they provide for our community? 
B) Do teachers deserve a 7 percent pay increase? 
C) Should teachers accept a 7 percent pay increase, or should they go on strike? 
D) Do teachers, one of the hardest-working and least-respected segments of Canadian society, deserve a 7 percent pay increase? 
A) Don't you agree that teachers are extremely deserving of a 7 percent pay increase because of the valuable services they provide for our community? 
B) Do teachers deserve a 7 percent pay increase? 
C) Should teachers accept a 7 percent pay increase, or should they go on strike? 
D) Do teachers, one of the hardest-working and least-respected segments of Canadian society, deserve a 7 percent pay increase?

Question 12

Jeremy is doing research for a report on diversity in the workplace. He needs reputable, full-text articles. Where should he begin his secondary research?

Accepted Answer

A) newspapers 
B) books 
C) electronic databases 
D) websites 
A) newspapers 
B) books 
C) electronic databases 
D) websites

Question 13

Using the words or ideas of another person without properly giving credit to the source is called ____________________.

Accepted Answer

The answer of Using the words or ideas of another...

Question 14

Which of the following reports would most likely be written using a formal writing style?

Accepted Answer

A) a routine report about the progress a contracting firm is making 
B) a research report about consumer trends written by a consultant for his client 
C) a summary report about a seminar you attended written for your supervisor 
D) a short summary of an article you read written for your boss 
A) a routine report about the progress a contracting firm is making 
B) a research report about consumer trends written by a consultant for his client 
C) a summary report about a seminar you attended written for your supervisor 
D) a short summary of an article you read written for your boss

Question 15

Which of the following is an example of an analytical report?

Accepted Answer

A) a report giving the details about a training workshop attended 
B) a report showing that a public company is in compliance with Canadian Securities Administration regulations 
C) a report describing the new company dress code 
D) a report recommending one of four building alarm systems 
A) a report giving the details about a training workshop attended 
B) a report showing that a public company is in compliance with Canadian Securities Administration regulations 
C) a report describing the new company dress code 
D) a report recommending one of four building alarm systems

Question 16

In which of the following situations should the indirect strategy of organization be used for a business report?

Accepted Answer

A) when readers want results first 
B) when readers are supportive 
C) when readers may be disappointed or hostile toward the report's findings 
D) when readers are familiar with the topic 
A) when readers want results first 
B) when readers are supportive 
C) when readers may be disappointed or hostile toward the report's findings 
D) when readers are familiar with the topic

Question 17

Which of the following would be part of a good work plan?

Accepted Answer

A) a detailed line chart 
B) digital formatting 
C) a clear research strategy 
D) an annotated bibliography 
A) a detailed line chart 
B) digital formatting 
C) a clear research strategy 
D) an annotated bibliography

Question 18

Which of the following functions of the Canadian Copyright Act relies on "fair dealing" by the consumer of the material?

Accepted Answer

A) The Act gives creators the sole right to authorize the publication, performance, or reproduction of their work. 
B) The Act applies to all original literary or textual works, dramatic works, musical works, and architectural works. 
C) The Act applies to the Internet, so most works found there are protected. 
D) The Act creates a limited number of exceptions, including private study, research, criticism, review, and news reporting 
A) The Act gives creators the sole right to authorize the publication, performance, or reproduction of their work. 
B) The Act applies to all original literary or textual works, dramatic works, musical works, and architectural works. 
C) The Act applies to the Internet, so most works found there are protected. 
D) The Act creates a limited number of exceptions, including private study, research, criticism, review, and news reporting

Question 19

In what order are most informational reports organized?

Accepted Answer

A) introduction/background, facts/findings, conclusions/recommendations, discussion/analysis 
B) introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis 
C) introduction/background, facts/findings, summary/conclusion 
D) summary/conclusion, introduction/background, facts/findings 
A) introduction/background, facts/findings, conclusions/recommendations, discussion/analysis 
B) introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis 
C) introduction/background, facts/findings, summary/conclusion 
D) summary/conclusion, introduction/background, facts/findings

Question 20

The first step in the report-writing process is preparing a work plan.

Accepted Answer

A) True 
 B)False

____________________ charts show the chain of command, from the boss down to the line managers and employees.

You are reading an article in The Globe and Mail that discusses the research findings of a study by the Canadian Centre for Occupational Health and Safety on workplace hazards. This newspaper article is an example of primary data.

In what format are long formal reports that are usually printed on plain paper?

Kyle is developing his ____________________ plan, which will include a statement of the problem, a statement of purpose, his research strategy, a tentative outline of his report, and the work schedule.

Tracey will carefully document her sources in a report she must submit to her boss. Which of the following is NOT a reason that Tracey should document her sources?

All business reports have one or more of the following purposes: to convey information, to answer questions, and to solve problems.

In a business report, graphics can be used to clarify data, to make numeric data meaningful, to create visual interest, and to make information easier to remember.

In what order are most analytical reports organized?

Hailey will be writing a complex report about a research study she's conducting. Which of the following should she NOT do?

An individual who is caught plagiarizing or using another's words or ideas without giving proper credit faces the possibility of losing his or her job.

Which of the following is an effective question to use in a survey?

Jeremy is doing research for a report on diversity in the workplace. He needs reputable, full-text articles. Where should he begin his secondary research?

Using the words or ideas of another person without properly giving credit to the source is called ____________________.

Which of the following reports would most likely be written using a formal writing style?

Which of the following is an example of an analytical report?

In which of the following situations should the indirect strategy of organization be used for a business report?

Which of the following would be part of a good work plan?

Which of the following functions of the Canadian Copyright Act relies on "fair dealing" by the consumer of the material?

In what order are most informational reports organized?

The first step in the report-writing process is preparing a work plan.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 11: Reporting in the Workplace

____________________ charts show the chain of command, from the boss down to the line managers and employees.

You are reading an article in The Globe and Mail that discusses the research findings of a study by the Canadian Centre for Occupational Health and Safety on workplace hazards. This newspaper article is an example of primary data.

In what format are long formal reports that are usually printed on plain paper?

Kyle is developing his ____________________ plan, which will include a statement of the problem, a statement of purpose, his research strategy, a tentative outline of his report, and the work schedule.

Tracey will carefully document her sources in a report she must submit to her boss. Which of the following is NOT a reason that Tracey should document her sources?

All business reports have one or more of the following purposes: to convey information, to answer questions, and to solve problems.

In a business report, graphics can be used to clarify data, to make numeric data meaningful, to create visual interest, and to make information easier to remember.

In what order are most analytical reports organized?

Hailey will be writing a complex report about a research study she's conducting. Which of the following should she NOT do?

An individual who is caught plagiarizing or using another's words or ideas without giving proper credit faces the possibility of losing his or her job.

Which of the following is an effective question to use in a survey?

Jeremy is doing research for a report on diversity in the workplace. He needs reputable, full-text articles. Where should he begin his secondary research?

Using the words or ideas of another person without properly giving credit to the source is called ____________________.

Which of the following reports would most likely be written using a formal writing style?

Which of the following is an example of an analytical report?

In which of the following situations should the indirect strategy of organization be used for a business report?

Which of the following would be part of a good work plan?

Which of the following functions of the Canadian Copyright Act relies on "fair dealing" by the consumer of the material?

In what order are most informational reports organized?

The first step in the report-writing process is preparing a work plan.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters