Question 1

If you didn't get a position that you really wanted, which of the following actions should you take?

Accepted Answer

A) Send a rejection follow-up letter that says you're disappointed but still interested. 
B) Make a negative posting about the company on Facebook or Twitter to show how upset you are. 
C) Do nothing because contacting the employer again will make you look desperate. 
D) Call the employer at least once or twice a week for the next two months to see whether a position is available. 
A) Send a rejection follow-up letter that says you're disappointed but still interested. 
B) Make a negative posting about the company on Facebook or Twitter to show how upset you are. 
C) Do nothing because contacting the employer again will make you look desperate. 
D) Call the employer at least once or twice a week for the next two months to see whether a position is available. A

Question 2

Coastal Design Inc. is interviewing several candidates for a leadership position that requires strong communication skills. What would be the most effective form of interview for the company to use in hiring for this position?

Accepted Answer

A) a one-on-one interview conducted by the human resources director 
B) a stress interview conducted by the head of the marketing division 
C) an online interview to test the applicants' technical skills 
D) a group interview in which the company interviews several candidates at the same time 
A) a one-on-one interview conducted by the human resources director 
B) a stress interview conducted by the head of the marketing division 
C) an online interview to test the applicants' technical skills 
D) a group interview in which the company interviews several candidates at the same time D

Question 3

Ella wants to conduct research on a company she'll be interviewing with next week. Where should she NOT look for information?

Accepted Answer

A) on the potential employer's website 
B) from employees who work in the immediate area you want to work 
C) from news sources, trade journals and industry directories 
D) on social media such as Twitter, Facebook, and LinkedIn 
A) on the potential employer's website 
B) from employees who work in the immediate area you want to work 
C) from news sources, trade journals and industry directories 
D) on social media such as Twitter, Facebook, and LinkedIn B

Question 4

Chelsea wants to make a good first impression when she arrives at her interview. What should she do?

Accepted Answer

A) She should worry only about how she appears to the interviewer; after all, the interviewer will be making the hiring decision, not anyone else in the office. 
B) She should initiate a handshake with the interviewer. 
C) She should bring something interesting to read to pass the time, such as a copy of the tabloid publication The National Enquirer or the book Fifty Shades of Grey. 
D) She should avoid making small talk about the offices and facilities. 
A) She should worry only about how she appears to the interviewer; after all, the interviewer will be making the hiring decision, not anyone else in the office. 
B) She should initiate a handshake with the interviewer. 
C) She should bring something interesting to read to pass the time, such as a copy of the tabloid publication The National Enquirer or the book Fifty Shades of Grey. 
D) She should avoid making small talk about the offices and facilities.

Question 5

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Accepted Answer

The answer of ____________________ interviews occur when a company interviews...

Question 6

Samara interviewed for a management position and was just asked back for a second interview with an associate vice president. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this?

Accepted Answer

A) group interview 
B) stress interview 
C) sequential interview 
D) panel interview 
A) group interview 
B) stress interview 
C) sequential interview 
D) panel interview

Question 7

When filling out a job application, what should you do?

Accepted Answer

A) Look over all questions before starting. 
B) Leave any unrelated questions blank. 
C) Fill out the application in pencil so that you can erase any mistakes you might make. 
D) To keep your options open, write Anything or Open when asked what position you desire. 
A) Look over all questions before starting. 
B) Leave any unrelated questions blank. 
C) Fill out the application in pencil so that you can erase any mistakes you might make. 
D) To keep your options open, write Anything or Open when asked what position you desire.

Question 8

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information?

Accepted Answer

A) reading blogs written by company employees 
B) visiting the company's website 
C) reading news articles 
D) scanning the company's most recent annual report 
A) reading blogs written by company employees 
B) visiting the company's website 
C) reading news articles 
D) scanning the company's most recent annual report

Question 9

After you have accepted a position, it is a good idea to follow up with a job ____________________ letter to confirm the details and to formalize the acceptance.

Accepted Answer

The answer of After you have accepted a position, it...

Question 10

How should you respond if an interviewer asks Why should we hire you when other applicants have more experience?

Accepted Answer

A) Admit that you are less qualified to show that you're honest, but stress that you will work more cheaply than applicants with more experience or training. 
B) Show your confidence in your own ability by stressing strengths such as your openness to new ideas and your knowledge of the latest methods and equipment. 
C) Identify a major weakness and describe how you are correcting it; this will prove to the interviewer your strong work ethic and determination. 
D) Don't answer the question because it is clear that you're not going to get the job. 
A) Admit that you are less qualified to show that you're honest, but stress that you will work more cheaply than applicants with more experience or training. 
B) Show your confidence in your own ability by stressing strengths such as your openness to new ideas and your knowledge of the latest methods and equipment. 
C) Identify a major weakness and describe how you are correcting it; this will prove to the interviewer your strong work ethic and determination. 
D) Don't answer the question because it is clear that you're not going to get the job.

Question 11

Before an interview, rehearse ____________________ stories, which are specific examples of your educational and work-related experiences that demonstrate your qualifications and achievements.

Accepted Answer

The answer of Before an interview, rehearse ____________________ stories, which...

Question 12

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do she must turn a job down?

Accepted Answer

A) She should do nothing because the employer will figure out soon enough that she isn't going to accept the position. 
B) She should accept the position anyway to ensure that she'll have a back-up plan in case no other offers come in. 
C) She should visit the employer in person to explain in detail why she isn't going to accept the position. 
D) She should write a letter thanking the employer for the job offer and briefly explaining that she is declining a job offer. 
A) She should do nothing because the employer will figure out soon enough that she isn't going to accept the position. 
B) She should accept the position anyway to ensure that she'll have a back-up plan in case no other offers come in. 
C) She should visit the employer in person to explain in detail why she isn't going to accept the position. 
D) She should write a letter thanking the employer for the job offer and briefly explaining that she is declining a job offer.

Question 13

The interviewer says Describe a time when you worked successfully as a member of a team. Which of the following is the best way to respond?

Accepted Answer

A) Reply that you have worked successfully as a team member so many times that no particular instance stands out. 
B) Say that you enjoy teamwork such as group problem solving, but that you also work well independently. 
C) Tell a success story about a group project, describing your contributions and the results. 
D) List the names of the work teams on which you have been a member, and stress that all of these teams have been successful. 
A) Reply that you have worked successfully as a team member so many times that no particular instance stands out. 
B) Say that you enjoy teamwork such as group problem solving, but that you also work well independently. 
C) Tell a success story about a group project, describing your contributions and the results. 
D) List the names of the work teams on which you have been a member, and stress that all of these teams have been successful.

Question 14

During ____________________ negotiations don't inflate your current earnings just to get a higher offer.

Accepted Answer

The answer of During ____________________ negotiations don't inflate your current...

Question 15

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

Accepted Answer

A) True 
 B)False

Question 16

A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is an example of a behavioural interview question.

Accepted Answer

A) True 
 B)False

Question 17

Employers often hire people who present themselves well instead of others with better credentials.

Accepted Answer

A) True 
 B)False

Question 18

During the job interview, you are asked What is your greatest weakness? Which of the following is the best response?

Accepted Answer

A) Tell the interviewer that you are a perfectionist because all employers want employees who are perfectionists. 
B) Be completely honest with the interviewer and talk about several employment weaknesses that you have to prove your integrity. 
C) Mention a previous weakness and demonstrate how you have corrected it or have learned from it. 
D) Say that you don't think you have one, but a picky supervisor once noted that you were sometimes a couple minutes late to work. 
A) Tell the interviewer that you are a perfectionist because all employers want employees who are perfectionists. 
B) Be completely honest with the interviewer and talk about several employment weaknesses that you have to prove your integrity. 
C) Mention a previous weakness and demonstrate how you have corrected it or have learned from it. 
D) Say that you don't think you have one, but a picky supervisor once noted that you were sometimes a couple minutes late to work.

Question 19

Assume that a friend has an important job interview next week and has come to you for advice. List and explain five tips you would give your friend to prepare for the job interview.

Accepted Answer

The answer of Assume that a friend has an important...

Question 20

Hannah has been offered a retail analyst position and will now be negotiating for her salary. What advice would you give her?

Accepted Answer

A) Say that you currently earn more than you do to try to get a higher salary offer. 
B) Consider the entire compensation package when negotiating salary. 
C) Make the first salary offer to show the employer that you've done your research. 
D) Accept the first salary offer because it might be decreased if you try to negotiate. 
A) Say that you currently earn more than you do to try to get a higher salary offer. 
B) Consider the entire compensation package when negotiating salary. 
C) Make the first salary offer to show the employer that you've done your research. 
D) Accept the first salary offer because it might be decreased if you try to negotiate.

If you didn't get a position that you really wanted, which of the following actions should you take?

Coastal Design Inc. is interviewing several candidates for a leadership position that requires strong communication skills. What would be the most effective form of interview for the company to use in hiring for this position?

Ella wants to conduct research on a company she'll be interviewing with next week. Where should she NOT look for information?

Chelsea wants to make a good first impression when she arrives at her interview. What should she do?

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Samara interviewed for a management position and was just asked back for a second interview with an associate vice president. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this?

When filling out a job application, what should you do?

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information?

After you have accepted a position, it is a good idea to follow up with a job ____________________ letter to confirm the details and to formalize the acceptance.

How should you respond if an interviewer asks Why should we hire you when other applicants have more experience?

Before an interview, rehearse ____________________ stories, which are specific examples of your educational and work-related experiences that demonstrate your qualifications and achievements.

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do she must turn a job down?

The interviewer says Describe a time when you worked successfully as a member of a team. Which of the following is the best way to respond?

During ____________________ negotiations don't inflate your current earnings just to get a higher offer.

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is an example of a behavioural interview question.

Employers often hire people who present themselves well instead of others with better credentials.

During the job interview, you are asked What is your greatest weakness? Which of the following is the best response?

Assume that a friend has an important job interview next week and has come to you for advice. List and explain five tips you would give your friend to prepare for the job interview.

Hannah has been offered a retail analyst position and will now be negotiating for her salary. What advice would you give her?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Grammar Exercises

Filters

Exam 16: Interviewing and Following up

If you didn't get a position that you really wanted, which of the following actions should you take?

Coastal Design Inc. is interviewing several candidates for a leadership position that requires strong communication skills. What would be the most effective form of interview for the company to use in hiring for this position?

Ella wants to conduct research on a company she'll be interviewing with next week. Where should she NOT look for information?

Chelsea wants to make a good first impression when she arrives at her interview. What should she do?

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Samara interviewed for a management position and was just asked back for a second interview with an associate vice president. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this?

When filling out a job application, what should you do?

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information?

After you have accepted a position, it is a good idea to follow up with a job ____________________ letter to confirm the details and to formalize the acceptance.

How should you respond if an interviewer asks Why should we hire you when other applicants have more experience?

Before an interview, rehearse ____________________ stories, which are specific examples of your educational and work-related experiences that demonstrate your qualifications and achievements.

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do she must turn a job down?

The interviewer says Describe a time when you worked successfully as a member of a team. Which of the following is the best way to respond?

During ____________________ negotiations don't inflate your current earnings just to get a higher offer.

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is an example of a behavioural interview question.

Employers often hire people who present themselves well instead of others with better credentials.

During the job interview, you are asked What is your greatest weakness? Which of the following is the best response?

Assume that a friend has an important job interview next week and has come to you for advice. List and explain five tips you would give your friend to prepare for the job interview.

Hannah has been offered a retail analyst position and will now be negotiating for her salary. What advice would you give her?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Grammar Exercises

Filters