Question 1

Which of the following is a dependent clause?

Accepted Answer

A) on the 15th of this month 
B) except for our main competitor 
C) since the company began selling stock to the public 
D) your interview went well 
A) on the 15th of this month 
B) except for our main competitor 
C) since the company began selling stock to the public 
D) your interview went well C

Question 2

Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following is an active-voice sentence?

Accepted Answer

A) The sales meeting has been scheduled for Friday. 
B) Many companies now offer wellness programs. 
C) The contract must be signed by all parties. 
D) The applicant was contacted by the hiring manager. 
A) The sales meeting has been scheduled for Friday. 
B) Many companies now offer wellness programs. 
C) The contract must be signed by all parties. 
D) The applicant was contacted by the hiring manager. B

Question 4

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a mechanical technique for stressing important ideas?

Accepted Answer

A) underscoring 
B) boldfacing 
C) using vivid words 
D) italicizing 
A) underscoring 
B) boldfacing 
C) using vivid words 
D) italicizing

Question 6

You can build paragraph coherence by incorporating which of the following techniques?

Accepted Answer

A) Avoid using pronouns. 
B) Use transitional expressions such as therefore, however, and then. 
C) Mention the key idea only twice in the paragraph. 
D) Avoid using repetition of key ideas. 
A) Avoid using pronouns. 
B) Use transitional expressions such as therefore, however, and then. 
C) Mention the key idea only twice in the paragraph. 
D) Avoid using repetition of key ideas.

Question 7

Which of the following is an example of using a formal research method?

Accepted Answer

A) Luis talks with his boss to decide what items to include on the meeting agenda. 
B) Amy conducts a Web search to find information about a competitor's products. 
C) Galen looks in the company files for copies of minutes from previous meetings. 
D) Makayla calls a few of her colleagues to learn how they feel about carpooling. 
A) Luis talks with his boss to decide what items to include on the meeting agenda. 
B) Amy conducts a Web search to find information about a competitor's products. 
C) Galen looks in the company files for copies of minutes from previous meetings. 
D) Makayla calls a few of her colleagues to learn how they feel about carpooling.

Question 8

The first ATM opened near London in 1967 is an example of an independent clause.

Accepted Answer

A) True 
 B)False

Question 9

____________________, which are most often used in reports, provide a quick preview or review, help a reader separate major ideas from details, and enable a busy reader to skim familiar and less important information. They also help the writer organize carefully so that similar material is grouped together.

Accepted Answer

The answer of ____________________, which are most often used in...

Question 10

A well-organized message helps the reader understand relationships and accept the writer's view.

Accepted Answer

A) True 
 B)False

Question 11

What is the most effective organizational pattern if an audience will be unwilling, uninterested, displeased, disappointed, or hostile?

Accepted Answer

A) the indirect pattern 
B) the geographical pattern 
C) the chronological pattern 
D) the direct pattern 
A) the indirect pattern 
B) the geographical pattern 
C) the chronological pattern 
D) the direct pattern

Question 12

Which of the following is NOT an advantage of using the indirect pattern?

Accepted Answer

A) reduces frustration 
B) respects the feelings of the audience 
C) facilitates a fair hearing 
D) minimizes a negative reaction 
A) reduces frustration 
B) respects the feelings of the audience 
C) facilitates a fair hearing 
D) minimizes a negative reaction

Question 13

Empty space on a page is called ____________________ space, which can improve readability.

Accepted Answer

The answer of Empty space on a page is called...

Question 14

Austin is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

Accepted Answer

A) True 
 B)False

Question 15

Michelle is preparing an outline to help her write a report about her recent attendance at a technology symposium. What advice would you give her?

Accepted Answer

A) Divide the main topic into at least ten major components. 
B) Break each major component into subpoints, realizing that it's okay if a major component has just one subpoint. 
C) Define the main topic in the outline title. 
D) Don't worry if some of the components overlap in content. 
A) Divide the main topic into at least ten major components. 
B) Break each major component into subpoints, realizing that it's okay if a major component has just one subpoint. 
C) Define the main topic in the outline title. 
D) Don't worry if some of the components overlap in content.

Question 16

Because she wants to be promoted into a management position, Jessica is taking business courses at her local community college is an example of a ____________________ sentence.

Accepted Answer

The answer of Because she wants to be promoted into...

Question 17

Which of the following is an independent clause?

Accepted Answer

A) after he signed the contract 
B) of the two choices 
C) please call with any questions you have 
D) if you have any questions 
A) after he signed the contract 
B) of the two choices 
C) please call with any questions you have 
D) if you have any questions

Question 18

When the contract is approved is an example of a(n) ____________________ clause.

Accepted Answer

The answer of When the contract is approved is an...

Question 19

Lawrence has been asked to learn how many cars drive by a specific location that his company is considering for a new restaurant. What would be the most useful way to research this information?

Accepted Answer

A) searching manually 
B) searching electronically 
C) investigating primary sources 
D) experimenting scientifically 
A) searching manually 
B) searching electronically 
C) investigating primary sources 
D) experimenting scientifically

Question 20

The ____________________ organizational pattern is typically used for routine requests and responses, orders and acknowledgments, nonsensitive memos, e-mail messages, informational reports, and informational oral presentations.

Accepted Answer

The answer of The ____________________ organizational pattern is typically used...

Which of the following is a dependent clause?

Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.

Which of the following is an active-voice sentence?

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Which of the following is NOT a mechanical technique for stressing important ideas?

You can build paragraph coherence by incorporating which of the following techniques?

Which of the following is an example of using a formal research method?

The first ATM opened near London in 1967 is an example of an independent clause.

A well-organized message helps the reader understand relationships and accept the writer's view.

What is the most effective organizational pattern if an audience will be unwilling, uninterested, displeased, disappointed, or hostile?

Which of the following is NOT an advantage of using the indirect pattern?

Empty space on a page is called ____________________ space, which can improve readability.

Austin is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

Michelle is preparing an outline to help her write a report about her recent attendance at a technology symposium. What advice would you give her?

Because she wants to be promoted into a management position, Jessica is taking business courses at her local community college is an example of a ____________________ sentence.

Which of the following is an independent clause?

When the contract is approved is an example of a(n) ____________________ clause.

Lawrence has been asked to learn how many cars drive by a specific location that his company is considering for a new restaurant. What would be the most useful way to research this information?

The ____________________ organizational pattern is typically used for routine requests and responses, orders and acknowledgments, nonsensitive memos, e-mail messages, informational reports, and informational oral presentations.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 5: Organizing and Drafting Business Messages

Which of the following is a dependent clause?

Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.

Which of the following is an active-voice sentence?

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Which of the following is NOT a mechanical technique for stressing important ideas?

You can build paragraph coherence by incorporating which of the following techniques?

Which of the following is an example of using a formal research method?

The first ATM opened near London in 1967 is an example of an independent clause.

A well-organized message helps the reader understand relationships and accept the writer's view.

What is the most effective organizational pattern if an audience will be unwilling, uninterested, displeased, disappointed, or hostile?

Which of the following is NOT an advantage of using the indirect pattern?

Empty space on a page is called ____________________ space, which can improve readability.

Austin is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

Michelle is preparing an outline to help her write a report about her recent attendance at a technology symposium. What advice would you give her?

Because she wants to be promoted into a management position, Jessica is taking business courses at her local community college is an example of a ____________________ sentence.

Which of the following is an independent clause?

When the contract is approved is an example of a(n) ____________________ clause.

Lawrence has been asked to learn how many cars drive by a specific location that his company is considering for a new restaurant. What would be the most useful way to research this information?

The ____________________ organizational pattern is typically used for routine requests and responses, orders and acknowledgments, nonsensitive memos, e-mail messages, informational reports, and informational oral presentations.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters