Exam 9: Managing Conflicts of Interest

Explain how to awaken a sense of injustice in majority group members.

In an on-going relationship, both parties should get what they want about half the time.

In a conflict of interest, how you behave depends on

Explain the fundamental attribution error.

Explain what happens to the losing side in win-lose negotiations.

Two youth groups have a history of intergroup conflict. Which of the following would be the best way to resolve this conflict?

When something is necessary for your survival, it is a

Helen sees a dress that she really loves. That dress represents a

David has not eaten in several days. For him, food represents a

What is the difference between a conflict positive group and a conflict negative one?

Linda really wants a horse farm. David is not enthusiastic about the idea but he buys it for her anyway. This is an example of

Social categorization theory states that

When the goal is more important than relationships, a person would use which conflict management strategy?

Maintaining the relationship in the future becomes important when interactions between the two of you are

When a binding settlement of a conflict is determined by a disinterested third party, that is

Which is NOT helpful in integrative negotiating?

In the one-step negotiation

A telephone salesman tries to sell Janet some vitamins. When he refuses to take "no" for an answer, she hangs up on him. This is an example of

All issues are negotiable if you try hard enough.

Conflict between groups is characterized by groups seeing the best parts of itself and the worst parts of the other group.