Exam 9: Managing Conflicts of Interest

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Explain how conflicts can be constructive.

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Conflicts can be constructive in several ways. First, they can lead to better understanding and communication between parties involved. When conflicts arise, it forces individuals to express their thoughts and feelings, which can lead to a deeper understanding of each other's perspectives. This can ultimately lead to improved relationships and collaboration.

Second, conflicts can also lead to innovation and creativity. When different ideas and opinions clash, it can spark new ways of thinking and problem-solving. This can lead to the development of new and improved processes, products, or solutions.

Additionally, conflicts can also lead to personal and professional growth. When individuals are forced to confront and navigate conflicts, it can help them develop important skills such as negotiation, compromise, and emotional intelligence. This can ultimately lead to individuals becoming more resilient and adaptable in the face of future conflicts.

Overall, conflicts can be constructive when approached with an open mind and a willingness to engage in healthy dialogue and problem-solving. When managed effectively, conflicts can lead to positive outcomes and growth for all parties involved.

Briefly explain Sherif's summer camp experiment and how they established intergroup rivalry and what they had to do to eliminate it.

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Sherif's summer camp experiment was conducted in 1954 with the aim of studying intergroup rivalry and conflict. The experiment involved two groups of boys at a summer camp who were initially unaware of each other's existence. The boys were then brought together and encouraged to compete in various activities, leading to the development of strong intergroup rivalry and conflict.

To establish intergroup rivalry, Sherif and his team created a series of competitive activities such as sports and games, where the two groups were pitted against each other. This led to the development of negative attitudes and behaviors towards the out-group, including name-calling, aggression, and hostility.

To eliminate the intergroup rivalry, Sherif and his team implemented a series of interventions. They introduced superordinate goals, which were tasks that required the cooperation of both groups to achieve a common objective. This helped to reduce the hostility and competition between the groups as they had to work together to accomplish the shared goals.

Additionally, the researchers also arranged for the groups to have regular friendly interactions and social activities, which helped to humanize the out-group and reduce negative stereotypes and prejudices. Through these interventions, the intergroup rivalry and conflict were gradually diminished, demonstrating the potential for cooperation and harmony between previously hostile groups.

To be competent in managing conflicts

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How does the norm of equity affect negotiation?

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Paraphrasing is restating in your own words what a person says, feels, or means.

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When a relationship is more important than the goals, a person would use which conflict management strategy?

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When conflicts arise, you must

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What is the one-step negotiation and how is it resolved?

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Being a member of a group that contains out-group members will reduce prejudice.

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A requirement in reaching a wise agreement is to

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In integrative negotiation, it is important to

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Which of the following is NOT an ingredient for reducing prejudice?

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In distributive negotiation, the goal is to

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What are the strategies used in distributive negotiations?

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Which is NOT a trap that Blake and Mouton found tend to escalate a conflict

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To engage in perspective taking, it is best to

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In discussing a conflict, negotiators should determine

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Constructive acts toward others yield exceptionally positive consequences while destructive acts are not exceptionally detrimental.

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Compromise usually occurs instead of problem-solving negotiation when

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What is NOT an obstacle in inventing options?

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