Exam 10: Employee Separation and Retention

Karolina is new to the unit. She has been working in Germany for the past several years. During her first week in the United States, the unit invites her to lunch, brings in local magazines and newspapers, and tells her how to get to the best grocery stores. This unit is actively practicing

Which of the following statements is accurate about voluntary turnover?

The two primary sets of people in the organization who affect an individual's job satisfaction are her subordinates and co-workers.

Which of the following is true of alternative dispute resolution (ADR)?

VIP Company has started a bowling league and a ski club. VIP decreases job dissatisfaction through

Which of the following determinants of procedural justice requires that the procedure has built-in safeguards that allow one to appeal mistakes or bad decisions?

Low job involvement and low organizational commitment are

The evidence on the linkage between negative affectivity and job satisfaction suggests the importance of personnel selection as a way of raising overall levels of employee satisfaction.

In a typical progressive discipline program, which of the following should be the step taken before terminating an employee?

Explain how negative affectivity is related to job satisfaction. In your answer, be sure to include examples.

One of the major interventions aimed at reducing job dissatisfaction by increasing job complexity is job enrichment.

Which of the following happens in the mediation stage of an alternative dispute resolution?

Sylvia was about to leave the company because the job was too easy and not challenging her skills. Her manager approached her with a new project that she would be solely responsible for. This decrease in her job dissatisfaction was the result of

Whereas employee wellness programs deal with employees who have developed problems at work because of health-related issues, employee assistance programs (EAPs) take a proactive and preemptive focus on trying to prevent health-related problems in the first place.

Which of the following people would be most likely to work longer due to prosocial motivation?

Tyree has filed a dispute against his supervisor. As a first step, HR has asked for Christopher, Shelby, and Pablo to sit on a peer review.

Briefly describe the differences and similarities between job enrichment and job rotation.

Procedural justice is the concept of justice referring to the interpersonal nature of how the outcomes were implemented.

The Pay Satisfaction Questionnaire (PSQ) focuses on

Which of the following is true of involuntary turnover?