Question 1

Quality improvement is the process of ensuring that the project meets the quality standards outlined during the quality planning phase.

Accepted Answer

A) True 
 B)False  False

Question 2

The balanced scorecard is a measurement system, rather than a management system.

Accepted Answer

A) True 
 B)False  False

Question 3

In the early 1990's Robert Kaplan and David Norton created a system called________ .

Accepted Answer

balanced scorecard

Question 4

Which quality management pioneer is best known for the book Quality Is Free?

Accepted Answer

A) Joseph Juran 
B) Paul Pareto 
C) Philip B. Crosby 
D) Kaoru Ishikawa 
A) Joseph Juran 
B) Paul Pareto 
C) Philip B. Crosby 
D) Kaoru Ishikawa

Question 5

Prevention costs are a type of costs of ________ .

Accepted Answer

The answer of Prevention costs are a type of costs...

Question 6

Pareto diagrams are histograms ordered in terms of the  ____________that outline project problems that have been identified.

Accepted Answer

number of

Question 7

Costs of rework in programming is an example of:

Accepted Answer

A) prevention costs. 
B) external failure costs. 
C) appraisal costs. 
D) internal failure costs. 
A) prevention costs. 
B) external failure costs. 
C) appraisal costs. 
D) internal failure costs.

Question 8

ISO 9000 is a voluntary generic management systems standard.

Accepted Answer

A) True 
 B)False

Question 9

The costs of support and maintenance are an example of  ____________costs.

Accepted Answer

The answer of The costs of support and maintenance are...

Question 10

The 80/20 rule is also known as the ________ Principle.

Accepted Answer

The answer of The 80/20 rule is also known as...

Question 11

Which quality management process is not focus of the Juran Trilogy?

Accepted Answer

A) Quality improvement 
B) Quality planning 
C) Quality assurance 
D) Quality control 
A) Quality improvement 
B) Quality planning 
C) Quality assurance 
D) Quality control

Question 12

____________models are used to determine a company's capabilities with respect to best practices within a given industry.

Accepted Answer

The answer of  ____________models are used to determine a...

Question 13

Deming's model is known as:

Accepted Answer

A) plan- check- do- act model. 
B) plan- do- act- check model. 
C) plan- check- act- do model. 
D) plan- do- check- act model. 
A) plan- check- do- act model. 
B) plan- do- act- check model. 
C) plan- check- act- do model. 
D) plan- do- check- act model.

Question 14

Costs of code inspection and testing is an example of:

Accepted Answer

A) internal failure costs. 
B) appraisal costs. 
C) external failure costs. 
D) prevention costs. 
A) internal failure costs. 
B) appraisal costs. 
C) external failure costs. 
D) prevention costs.

Question 15

Briefly outline the achievements of the most well- known quality management pioneers.

Accepted Answer

W. Edwards Deming, who received a PhD in

Question 16

Quality pioneer W. Edwards Deming is best known for his ____________ of quality.

Accepted Answer

The answer of Quality pioneer W. Edwards Deming is best...

Question 17

____________is the use of statistical techniques to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

Accepted Answer

Design of

Question 18

A process improvement plan analyzes:

Accepted Answer

A) process metrics. 
B) process boundaries. 
C) process configuration. 
D) all of the above. 
A) process metrics. 
B) process boundaries. 
C) process configuration. 
D) all of the above.

Question 19

Which of the following is NOT a software maturity level?

Accepted Answer

A) Improving 
B) Repeatable 
C) Initial 
D) Defined 
A) Improving 
B) Repeatable 
C) Initial 
D) Defined

Question 20

The process of monitoring results to determine if the quality standards of the project are being met is called:

Accepted Answer

A) quality execution. 
B) quality control. 
C) quality assurance. 
D) quality improvement. 
A) quality execution. 
B) quality control. 
C) quality assurance. 
D) quality improvement.

Quality improvement is the process of ensuring that the project meets the quality standards outlined during the quality planning phase.

The balanced scorecard is a measurement system, rather than a management system.

In the early 1990's Robert Kaplan and David Norton created a system called________ .

Which quality management pioneer is best known for the book Quality Is Free?

Prevention costs are a type of costs of ________ .

Pareto diagrams are histograms ordered in terms of the ____________that outline project problems that have been identified.

Costs of rework in programming is an example of:

ISO 9000 is a voluntary generic management systems standard.

The costs of support and maintenance are an example of ____________costs.

The 80/20 rule is also known as the ________ Principle.

Which quality management process is not focus of the Juran Trilogy?

____________models are used to determine a company's capabilities with respect to best practices within a given industry.

Deming's model is known as:

Costs of code inspection and testing is an example of:

Briefly outline the achievements of the most well- known quality management pioneers.

Quality pioneer W. Edwards Deming is best known for his ____________ of quality.

____________is the use of statistical techniques to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

A process improvement plan analyzes:

Which of the following is NOT a software maturity level?

The process of monitoring results to determine if the quality standards of the project are being met is called:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

Filters

Exam 8: Managing Project Quality

Quality improvement is the process of ensuring that the project meets the quality standards outlined during the quality planning phase.

The balanced scorecard is a measurement system, rather than a management system.

In the early 1990's Robert Kaplan and David Norton created a system called________ .

Which quality management pioneer is best known for the book Quality Is Free?

Prevention costs are a type of costs of ________ .

Pareto diagrams are histograms ordered in terms of the ____________that outline project problems that have been identified.

Costs of rework in programming is an example of:

ISO 9000 is a voluntary generic management systems standard.

The costs of support and maintenance are an example of ____________costs.

The 80/20 rule is also known as the ________ Principle.

Which quality management process is not focus of the Juran Trilogy?

____________models are used to determine a company's capabilities with respect to best practices within a given industry.

Deming's model is known as:

Costs of code inspection and testing is an example of:

Briefly outline the achievements of the most well- known quality management pioneers.

Quality pioneer W. Edwards Deming is best known for his ____________ of quality.

____________is the use of statistical techniques to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

A process improvement plan analyzes:

Which of the following is NOT a software maturity level?

The process of monitoring results to determine if the quality standards of the project are being met is called:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

Filters