Question 1

Which generic management systems standard is among the most popular in the world?

Accepted Answer

A) Six Sigma 
B) Total Quality Management 
C) ISO 9000 
D) Malcolm Baldridge National Quality Program 
A) Six Sigma 
B) Total Quality Management 
C) ISO 9000 
D) Malcolm Baldridge National Quality Program

Question 2

Quality audits can be:

Accepted Answer

A) scheduled. 
B) performed by third- party auditors. 
C) random. 
D) all of the above. 
A) scheduled. 
B) performed by third- party auditors. 
C) random. 
D) all of the above.

Question 3

The award established in 1987 to award excellence and quality achievement is called ____________
.

Accepted Answer

Malcolm Ba

Question 4

Who of the following is not known as a quality management pioneer?

Accepted Answer

A) Henry Gantt 
B) Philip B. Crosby 
C) W. Edwards Deming 
D) Joseph Juran 
A) Henry Gantt 
B) Philip B. Crosby 
C) W. Edwards Deming 
D) Joseph Juran

Question 5

Which quality management pioneer is best known for his 14 points of quality?

Accepted Answer

A) Joseph Juran 
B) Philip B. Crosby 
C) Kaoru Ishikawa 
D) W. Edwards Deming 
A) Joseph Juran 
B) Philip B. Crosby 
C) Kaoru Ishikawa 
D) W. Edwards Deming

Question 6

W. Edwards Deming is best known for his 17 points of quality.

Accepted Answer

A) True 
 B)False

Question 7

Quality planning is usually performed:

Accepted Answer

A) before other project planning issues are addressed. 
B) after other project planning issues are addressed. 
C) at the same time that other project planning issues are addressed. 
D) at the very beginning of a project. 
A) before other project planning issues are addressed. 
B) after other project planning issues are addressed. 
C) at the same time that other project planning issues are addressed. 
D) at the very beginning of a project.

Question 8

A systematic approach to managing quality that originated in the 1950s is:

Accepted Answer

A) CSMA. 
B) TDMA. 
C) TQC. 
D) TQM. 
A) CSMA. 
B) TDMA. 
C) TQC. 
D) TQM.

Question 9

Statistical sampling is the process of selecting a  ____________from a population in order to infer characteristics about that population.

Accepted Answer

The answer of Statistical sampling is the process of selecting...

Question 10

The set of overall intentions and direction of an organization with regard to quality, as formally expressed by top management is called:

Accepted Answer

A) quality management plan. 
B) quality policy. 
C) quality rules. 
D) quality guidelines. 
A) quality management plan. 
B) quality policy. 
C) quality rules. 
D) quality guidelines.

Question 11

The Baldridge National Quality Program recognizes outstanding achievements in ________areas.

Accepted Answer

A) seven 
B) six 
C) five 
D) eight 
A) seven 
B) six 
C) five 
D) eight

Question 12

The study of a competitor's products or business practices for the purpose of improving a company's performance is called:

Accepted Answer

A) benchmarking. 
B) industrial espionage. 
C) competitor analysis. 
D) comparison. 
A) benchmarking. 
B) industrial espionage. 
C) competitor analysis. 
D) comparison.

Question 13

Which quality management pioneer is best known for the fishbone diagram?

Accepted Answer

A) W. Edwards Deming 
B) Kaoru Ishikawa 
C) Paul Pareto 
D) Joseph Juran 
A) W. Edwards Deming 
B) Kaoru Ishikawa 
C) Paul Pareto 
D) Joseph Juran

Question 14

What is another name for the 80/20 rule?

Accepted Answer

A) Cost of Quality 
B) Law of diminishing returns 
C) Golden rule 
D) Pareto principle 
A) Cost of Quality 
B) Law of diminishing returns 
C) Golden rule 
D) Pareto principle

Question 15

Describe cost of quality and its major categories. How can organizations decrease the costs associated with software quality?

Accepted Answer

The cost of quality is comprised of both

Question 16

____________is the process of monitoring results to determine if the quality standards of the project are being met.

Accepted Answer

The answer of  ____________is the process of monitoring results...

Question 17

The Juran Trilogy focuses on quality planning, quality assurance, and quality control.

Accepted Answer

A) True 
 B)False

Question 18

Quality  ____________are tools used to ensure that a specific set of actions has been correctly performed.

Accepted Answer

The answer of Quality  ____________are tools used to ensure...

Question 19

The ____________ standards are primarily concerned with quality management.

Accepted Answer

The answer of The ____________ standards are primarily concerned with...

Question 20

Diagrams used to identify potential and real causes of problems that organize problems into categories are called:

Accepted Answer

A) Pareto charts. 
B) cause- and- effect diagrams. 
C) project problem charts. 
D) control charts. 
A) Pareto charts. 
B) cause- and- effect diagrams. 
C) project problem charts. 
D) control charts.

Which generic management systems standard is among the most popular in the world?

Quality audits can be:

The award established in 1987 to award excellence and quality achievement is called ____________ .

Who of the following is not known as a quality management pioneer?

Which quality management pioneer is best known for his 14 points of quality?

W. Edwards Deming is best known for his 17 points of quality.

Quality planning is usually performed:

A systematic approach to managing quality that originated in the 1950s is:

Statistical sampling is the process of selecting a ____________from a population in order to infer characteristics about that population.

The set of overall intentions and direction of an organization with regard to quality, as formally expressed by top management is called:

The Baldridge National Quality Program recognizes outstanding achievements in ________areas.

The study of a competitor's products or business practices for the purpose of improving a company's performance is called:

Which quality management pioneer is best known for the fishbone diagram?

What is another name for the 80/20 rule?

Describe cost of quality and its major categories. How can organizations decrease the costs associated with software quality?

____________is the process of monitoring results to determine if the quality standards of the project are being met.

The Juran Trilogy focuses on quality planning, quality assurance, and quality control.

Quality ____________are tools used to ensure that a specific set of actions has been correctly performed.

The ____________ standards are primarily concerned with quality management.

Diagrams used to identify potential and real causes of problems that organize problems into categories are called:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

Filters

Exam 8: Managing Project Quality

Which generic management systems standard is among the most popular in the world?

Quality audits can be:

The award established in 1987 to award excellence and quality achievement is called ____________ .

Who of the following is not known as a quality management pioneer?

Which quality management pioneer is best known for his 14 points of quality?

W. Edwards Deming is best known for his 17 points of quality.

Quality planning is usually performed:

A systematic approach to managing quality that originated in the 1950s is:

Statistical sampling is the process of selecting a ____________from a population in order to infer characteristics about that population.

The set of overall intentions and direction of an organization with regard to quality, as formally expressed by top management is called:

The Baldridge National Quality Program recognizes outstanding achievements in ________areas.

The study of a competitor's products or business practices for the purpose of improving a company's performance is called:

Which quality management pioneer is best known for the fishbone diagram?

What is another name for the 80/20 rule?

Describe cost of quality and its major categories. How can organizations decrease the costs associated with software quality?

____________is the process of monitoring results to determine if the quality standards of the project are being met.

The Juran Trilogy focuses on quality planning, quality assurance, and quality control.

Quality ____________are tools used to ensure that a specific set of actions has been correctly performed.

The ____________ standards are primarily concerned with quality management.

Diagrams used to identify potential and real causes of problems that organize problems into categories are called:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

Filters