Question 1

Operational definitions of specific processes, events, or products, as well as an explanation of how they will be measured in terms of quality are called:

Accepted Answer

A) quality definitions. 
B) quality specifications. 
C) quality measures. 
D) quality metrics. 
A) quality definitions. 
B) quality specifications. 
C) quality measures. 
D) quality metrics.

Question 2

Internal failure costs are a type of costs of  ____________.

Accepted Answer

The answer of Internal failure costs are a type of...

Question 3

The balanced scorecard is seen as a management system, rather than a ____________ system.

Accepted Answer

The answer of The balanced scorecard is seen as a...

Question 4

Quality checklists are used to ensure that a specific set of actions has been correctly performed.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT part of the Six Sigma methodology?

Accepted Answer

A) Measuring the core business processes 
B) Improving the target processes 
C) Analyzing the data collected 
D) Controlling the core business processes 
A) Measuring the core business processes 
B) Improving the target processes 
C) Analyzing the data collected 
D) Controlling the core business processes

Question 6

The process of ensuring that the project meets the standards outlined during the quality planning phase is called:

Accepted Answer

A) quality planning. 
B) quality execution. 
C) quality improvement. 
D) quality assurance. 
A) quality planning. 
B) quality execution. 
C) quality improvement. 
D) quality assurance.

Question 7

Control charts are graphical,  ____________charts used to display process results.

Accepted Answer

The answer of Control charts are graphical,  ____________charts used...

Question 8

A company can assess its capabilities with respect to best practices within a given industry using:

Accepted Answer

A) CPR. 
B) CMM. 
C) CRT. 
D) CNN. 
A) CPR. 
B) CMM. 
C) CRT. 
D) CNN.

Question 9

Capability maturity models have ________levels.

Accepted Answer

A) three 
B) six 
C) five 
D) four 
A) three 
B) six 
C) five 
D) four

Question 10

The overall intentions and direction of an organization with regard to quality are expressed in the  ____________.

Accepted Answer

The answer of The overall intentions and direction of an...

Question 11

Costs of support and maintenance is an example of:

Accepted Answer

A) external failure costs. 
B) appraisal costs. 
C) prevention costs. 
D) internal failure costs. 
A) external failure costs. 
B) appraisal costs. 
C) prevention costs. 
D) internal failure costs.

Question 12

____________are structured and independent review activities designed to review other quality management procedures and to identify potential lessons learned.

Accepted Answer

The answer of  ____________are structured and independent review activities...

Question 13

Quality is dependent on who the quality issue affects.

Accepted Answer

A) True 
 B)False

Question 14

Cost of quality is the cost to improve or ensure quality measures, as well as the cost associated with________ .

Accepted Answer

The answer of Cost of quality is the cost to...

Question 15

A plan specifying how quality measures will be implemented during a project is called:

Accepted Answer

A) quality baseline. 
B) quality implementation plan. 
C) quality management plan. 
D) quality improvement plan. 
A) quality baseline. 
B) quality implementation plan. 
C) quality management plan. 
D) quality improvement plan.

Question 16

An evaluation of the costs and benefits of alternative approaches to a proposed activity to determine the best alternative is called:

Accepted Answer

A) tradeoff evaluation. 
B) quality planning. 
C) cost/benefit analysis. 
D) alternative evaluation. 
A) tradeoff evaluation. 
B) quality planning. 
C) cost/benefit analysis. 
D) alternative evaluation.

Question 17

Benchmarking is the study of a competitor's product or business practices in order to improve the performance of one's own company

Accepted Answer

A) True 
 B)False

Question 18

Design of experiments uses ________to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

Accepted Answer

A) evaluative techniques 
B) statistical techniques 
C) sophisticated tests 
D) a trial- and- error approach 
A) evaluative techniques 
B) statistical techniques 
C) sophisticated tests 
D) a trial- and- error approach

Question 19

____________is the use of measurement and testing procedures to determine whether results conform to the particular project standards.

Accepted Answer

The answer of  ____________is the use of measurement and...

Question 20

All of the following are part of Ishikawa's actionable items EXCEPT:

Accepted Answer

A) check the effects of education and training. 
B) take appropriate action. 
C) determine goals and targets. 
D) engage in education and training. 
A) check the effects of education and training. 
B) take appropriate action. 
C) determine goals and targets. 
D) engage in education and training.

Operational definitions of specific processes, events, or products, as well as an explanation of how they will be measured in terms of quality are called:

Internal failure costs are a type of costs of ____________.

The balanced scorecard is seen as a management system, rather than a ____________ system.

Quality checklists are used to ensure that a specific set of actions has been correctly performed.

Which of the following is NOT part of the Six Sigma methodology?

The process of ensuring that the project meets the standards outlined during the quality planning phase is called:

Control charts are graphical, ____________charts used to display process results.

A company can assess its capabilities with respect to best practices within a given industry using:

Capability maturity models have ________levels.

The overall intentions and direction of an organization with regard to quality are expressed in the ____________.

Costs of support and maintenance is an example of:

____________are structured and independent review activities designed to review other quality management procedures and to identify potential lessons learned.

Quality is dependent on who the quality issue affects.

Cost of quality is the cost to improve or ensure quality measures, as well as the cost associated with________ .

A plan specifying how quality measures will be implemented during a project is called:

An evaluation of the costs and benefits of alternative approaches to a proposed activity to determine the best alternative is called:

Benchmarking is the study of a competitor's product or business practices in order to improve the performance of one's own company

Design of experiments uses ________to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

____________is the use of measurement and testing procedures to determine whether results conform to the particular project standards.

All of the following are part of Ishikawa's actionable items EXCEPT:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

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Exam 8: Managing Project Quality

Operational definitions of specific processes, events, or products, as well as an explanation of how they will be measured in terms of quality are called:

Internal failure costs are a type of costs of ____________.

The balanced scorecard is seen as a management system, rather than a ____________ system.

Quality checklists are used to ensure that a specific set of actions has been correctly performed.

Which of the following is NOT part of the Six Sigma methodology?

The process of ensuring that the project meets the standards outlined during the quality planning phase is called:

Control charts are graphical, ____________charts used to display process results.

A company can assess its capabilities with respect to best practices within a given industry using:

Capability maturity models have ________levels.

The overall intentions and direction of an organization with regard to quality are expressed in the ____________.

Costs of support and maintenance is an example of:

____________are structured and independent review activities designed to review other quality management procedures and to identify potential lessons learned.

Quality is dependent on who the quality issue affects.

Cost of quality is the cost to improve or ensure quality measures, as well as the cost associated with________ .

A plan specifying how quality measures will be implemented during a project is called:

An evaluation of the costs and benefits of alternative approaches to a proposed activity to determine the best alternative is called:

Benchmarking is the study of a competitor's product or business practices in order to improve the performance of one's own company

Design of experiments uses ________to test the efficiency of certain project management approaches by testing factors that may influence a specific variable.

____________is the use of measurement and testing procedures to determine whether results conform to the particular project standards.

All of the following are part of Ishikawa's actionable items EXCEPT:

Lntroduction to Project Management

The Project Management Life Cycle

Managing Project Teams

Managing Project Communication

Managing Project Scope

Managing Project Scheduling

Managing Project Resources

Managing Project Risk

Managing Project Procurement

Managing Project Execution

Managing Project Control and Closure

Understanding Task Dependencies, Resource Allocation, and Progress Tracking

Filters