Question 1

In choosing a communication medium, managers should consider:

Accepted Answer

A) The personality of the receiver 
B) The mood of the sender 
C) The skills and abilities of the sender 
D) The perception of the receiver 
E) The time needed for communication 
A) The personality of the receiver 
B) The mood of the sender 
C) The skills and abilities of the sender 
D) The perception of the receiver 
E) The time needed for communication

Question 2

The communication process consists of four phases.

Accepted Answer

A) True 
 B)False

Question 3

Applications software include all of the following, except:

Accepted Answer

A) word processing programs 
B) spreadsheets 
C) operating system software 
D) database management 
E) graphics 
A) word processing programs 
B) spreadsheets 
C) operating system software 
D) database management 
E) graphics

Question 4

At the hub of a three-tier system is a:

Accepted Answer

A) Network 
B) Mainframe 
C) Cloud 
D) Client 
E) Server 
A) Network 
B) Mainframe 
C) Cloud 
D) Client 
E) Server

Question 5

Define information richness and describe the information richness of communication media available to managers.

Accepted Answer

Information richness the amount of infor

Question 6

The functional communicator is impatient with step-by-step linear thinking.

Accepted Answer

A) True 
 B)False

Question 7

The encoding of messages into words is known as nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 8

In this stage of the communication process a common understanding is reached between the participants:

Accepted Answer

A) Encoding 
B) Transmission 
C) Filtering 
D) Feedback 
E) Sender 
A) Encoding 
B) Transmission 
C) Filtering 
D) Feedback 
E) Sender

Question 9

Email overload has the following characteristics, except:

Accepted Answer

A) Being unable to keep up with all the emails and texts that arrive 
B) As a result of e-overload, important information may be overlooked 
C) Mailboxes clogged with junk mail 
D) Listening to other people's voice mail or reading their email may occur 
E) All of the choices apply to email overload 
A) Being unable to keep up with all the emails and texts that arrive 
B) As a result of e-overload, important information may be overlooked 
C) Mailboxes clogged with junk mail 
D) Listening to other people's voice mail or reading their email may occur 
E) All of the choices apply to email overload

Question 10

The sharing of information between two or more individuals or groups to reach a common understanding is known as communication.

Accepted Answer

A) True 
 B)False

Question 11

Perception plays a central role in communication and affects only the transmission phase.

Accepted Answer

A) True 
 B)False

Question 12

Impersonal written communication is the lowest in information richness.

Accepted Answer

A) True 
 B)False

Question 13

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Accepted Answer

A) Decoding 
B) Noise 
C) Communication 
D) Encoding 
E) Jargon SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question. 
A) Decoding 
B) Noise 
C) Communication 
D) Encoding 
E) Jargon SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question.

Question 14

Which communication style has a high level of emotional intelligence?

Accepted Answer

A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator 
A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator

Question 15

Perception is influenced by people's values, experience, and personalities.

Accepted Answer

A) True 
 B)False

Question 16

A social media strategy should include three elements.

Accepted Answer

A) True 
 B)False

Question 17

Define and discuss verbal & nonverbal communication.Give examples of each.

Accepted Answer

The encoding of messages into words, wri

Question 18

Information overload increases the likelihood that important information is ignored or overlooked.

Accepted Answer

A) True 
 B)False

Question 19

The personal communicator gets irritated with illogical thinking.

Accepted Answer

A) True 
 B)False

Question 20

Applications software, such as programs for word processing, spreadsheets, graphics, and database management, is software developed for a specific task.

Accepted Answer

A) True 
 B)False

In choosing a communication medium, managers should consider:

The communication process consists of four phases.

Applications software include all of the following, except:

At the hub of a three-tier system is a:

Define information richness and describe the information richness of communication media available to managers.

The functional communicator is impatient with step-by-step linear thinking.

The encoding of messages into words is known as nonverbal communication.

In this stage of the communication process a common understanding is reached between the participants:

Email overload has the following characteristics, except:

The sharing of information between two or more individuals or groups to reach a common understanding is known as communication.

Perception plays a central role in communication and affects only the transmission phase.

Impersonal written communication is the lowest in information richness.

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Which communication style has a high level of emotional intelligence?

Perception is influenced by people's values, experience, and personalities.

A social media strategy should include three elements.

Define and discuss verbal & nonverbal communication.Give examples of each.

Information overload increases the likelihood that important information is ignored or overlooked.

The personal communicator gets irritated with illogical thinking.

Applications software, such as programs for word processing, spreadsheets, graphics, and database management, is software developed for a specific task.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 6: Managing Communication and Information Technology It

In choosing a communication medium, managers should consider:

The communication process consists of four phases.

Applications software include all of the following, except:

At the hub of a three-tier system is a:

Define information richness and describe the information richness of communication media available to managers.

The functional communicator is impatient with step-by-step linear thinking.

The encoding of messages into words is known as nonverbal communication.

In this stage of the communication process a common understanding is reached between the participants:

Email overload has the following characteristics, except:

The sharing of information between two or more individuals or groups to reach a common understanding is known as communication.

Perception plays a central role in communication and affects only the transmission phase.

Impersonal written communication is the lowest in information richness.

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Which communication style has a high level of emotional intelligence?

Perception is influenced by people's values, experience, and personalities.

A social media strategy should include three elements.

Define and discuss verbal & nonverbal communication.Give examples of each.

Information overload increases the likelihood that important information is ignored or overlooked.

The personal communicator gets irritated with illogical thinking.

Applications software, such as programs for word processing, spreadsheets, graphics, and database management, is software developed for a specific task.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters