Question 1

Active listeners should avoid interrupting the speaker.

Accepted Answer

A) True 
 B)False

Question 2

The analytical communicator is somewhat reserved.

Accepted Answer

A) True 
 B)False

Question 3

In the transmission phase of communication, the person or group who wishes to share information with someone else is known as the:

Accepted Answer

A) Encoder 
B) Message 
C) Receiver 
D) Sender 
E) Noise 
A) Encoder 
B) Message 
C) Receiver 
D) Sender 
E) Noise

Question 4

Management information systems (MIS)are electronic systems of interconnected components designed to collect, process, store, and disseminate information to facilitate management decision making, planning, and control.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the advancements in information technology.How has this impacted the managers' job?

Accepted Answer

Advances in information technology have

Question 6

Communication can have positive or negative effects on the organization.Discuss the dangers to the organization of ineffective communication.

Accepted Answer

Ineffective communication can decrease o

Question 7

Receivers should pay attention.

Accepted Answer

A) True 
 B)False

Question 8

tells the computer hardware how to run.

Accepted Answer

A) Transaction-processing system 
B) Applications system 
C) Decision support system 
D) Operating system 
E) Operations information system 
A) Transaction-processing system 
B) Applications system 
C) Decision support system 
D) Operating system 
E) Operations information system

Question 9

In the communication process, the person for whom the message is intended, is known as the:

Accepted Answer

A) Receiver 
B) Medium 
C) Sender 
D) Encoder 
E) Noise 
A) Receiver 
B) Medium 
C) Sender 
D) Encoder 
E) Noise

Question 10

A good social media strategy can overcome mistakes managers often make.

Accepted Answer

A) 7  
B) 2  
C) 5  
D) 3  
E) 6 
A) 7  
B) 2  
C) 5  
D) 3  
E) 6

Question 11

Communication media vary along these dimensions:

Accepted Answer

A) Information richness, time, and perception 
B) Information richness, perception, and the need for a paper trail 
C) Information richness, time, and the need for a paper trail 
D) All of the choices are correct 
E) None of the choices are correct 
A) Information richness, time, and perception 
B) Information richness, perception, and the need for a paper trail 
C) Information richness, time, and the need for a paper trail 
D) All of the choices are correct 
E) None of the choices are correct

Question 12

When giving negative feedback, focus on things that the individual can change.

Accepted Answer

A) True 
 B)False

Question 13

Wireless communication is significant for the information technology revolution because it facilitates linking together people and computers, which greatly increases their decision-making ability.

Accepted Answer

A) True 
 B)False

Question 14

A manager who is a member of a self-managed team calls his office in Vancouver when he is at a conference in Halifax to retrieve his phone messages by himself without going through his secretary so that he can respond to messages from the other members of his team while he is out of the office.What communication medium is this manager using?

Accepted Answer

A) A memo 
B) A face-to-face meeting 
C) Voice mail 
D) A fax 
E) All these choices are incorrect 
A) A memo 
B) A face-to-face meeting 
C) Voice mail 
D) A fax 
E) All these choices are incorrect

Question 15

In the transmission phase of the communication process, the translation of the message into understandable symbols or language is known as the:

Accepted Answer

A) Noise 
B) Receiver 
C) Sender 
D) Encoding 
E) All of these choices are incorrect 
A) Noise 
B) Receiver 
C) Sender 
D) Encoding 
E) All of these choices are incorrect

Question 16

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

Accepted Answer

Managers often make

Question 17

In the transmission phase of the communication process, anything that hampers any stage of the communication process is known as the:

Accepted Answer

A) Receiver 
B) Encoder 
C) Sender 
D) Noise 
E) All of these choices are incorrect 
A) Receiver 
B) Encoder 
C) Sender 
D) Noise 
E) All of these choices are incorrect

Question 18

A written record that a message was sent and was received is known as:

Accepted Answer

A) Encoding 
B) A paper trail 
C) Noise 
D) Decoding 
E) Information richness 
A) Encoding 
B) A paper trail 
C) Noise 
D) Decoding 
E) Information richness

Question 19

Which communication style may jump to the end game quickly?

Accepted Answer

A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator 
A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator

Question 20

Which of the following is an important element of a social media strategy?

Accepted Answer

A) Pushing membership 
B) Offering awesome promotions 
C) Getting onto Facebook 
D) Infrequent updates 
E) Identifying the target audience 
A) Pushing membership 
B) Offering awesome promotions 
C) Getting onto Facebook 
D) Infrequent updates 
E) Identifying the target audience

Active listeners should avoid interrupting the speaker.

The analytical communicator is somewhat reserved.

In the transmission phase of communication, the person or group who wishes to share information with someone else is known as the:

Management information systems (MIS)are electronic systems of interconnected components designed to collect, process, store, and disseminate information to facilitate management decision making, planning, and control.

Discuss the advancements in information technology.How has this impacted the managers' job?

Communication can have positive or negative effects on the organization.Discuss the dangers to the organization of ineffective communication.

Receivers should pay attention.

tells the computer hardware how to run.

In the communication process, the person for whom the message is intended, is known as the:

A good social media strategy can overcome mistakes managers often make.

Communication media vary along these dimensions:

When giving negative feedback, focus on things that the individual can change.

Wireless communication is significant for the information technology revolution because it facilitates linking together people and computers, which greatly increases their decision-making ability.

In the transmission phase of the communication process, the translation of the message into understandable symbols or language is known as the:

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

In the transmission phase of the communication process, anything that hampers any stage of the communication process is known as the:

A written record that a message was sent and was received is known as:

Which communication style may jump to the end game quickly?

Which of the following is an important element of a social media strategy?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 6: Managing Communication and Information Technology It

Active listeners should avoid interrupting the speaker.

The analytical communicator is somewhat reserved.

In the transmission phase of communication, the person or group who wishes to share information with someone else is known as the:

Management information systems (MIS)are electronic systems of interconnected components designed to collect, process, store, and disseminate information to facilitate management decision making, planning, and control.

Discuss the advancements in information technology.How has this impacted the managers' job?

Communication can have positive or negative effects on the organization.Discuss the dangers to the organization of ineffective communication.

Receivers should pay attention.

tells the computer hardware how to run.

In the communication process, the person for whom the message is intended, is known as the:

A good social media strategy can overcome mistakes managers often make.

Communication media vary along these dimensions:

When giving negative feedback, focus on things that the individual can change.

Wireless communication is significant for the information technology revolution because it facilitates linking together people and computers, which greatly increases their decision-making ability.

In the transmission phase of the communication process, the translation of the message into understandable symbols or language is known as the:

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

In the transmission phase of the communication process, anything that hampers any stage of the communication process is known as the:

A written record that a message was sent and was received is known as:

Which communication style may jump to the end game quickly?

Which of the following is an important element of a social media strategy?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters