Question 1

Web collaboration is important for companies with employees worldwide.

Accepted Answer

A) True 
 B)False  True

Question 2

SharePoint allows workers to

Accepted Answer

A) retrieve text and graphics. 
B) access files on smart devices. 
C) schedule dates and access team e-mail. 
D) All of these answers are correct. 
A) retrieve text and graphics. 
B) access files on smart devices. 
C) schedule dates and access team e-mail. 
D) All of these answers are correct. D

Question 3

Two uses for a QR code are to

Accepted Answer

A) access Web sites and provide survey information. 
B) link social media sites and add blog writers. 
C) share project drafts and HTML code. 
D) substitute for user manuals and provide customer service information. 
E) None of these answers is correct. 
A) access Web sites and provide survey information. 
B) link social media sites and add blog writers. 
C) share project drafts and HTML code. 
D) substitute for user manuals and provide customer service information. 
E) None of these answers is correct. A

Question 4

Some types of writing apps are

Accepted Answer

A) Simplenote. 
B) Documents To Go. 
C) Notesy. 
D) MS OneNote. 
E) All of these answers are correct. 
A) Simplenote. 
B) Documents To Go. 
C) Notesy. 
D) MS OneNote. 
E) All of these answers are correct.

Question 5

A Quick Response code is an image that can be scanned to access various information.

Accepted Answer

A) True 
 B)False

Question 6

Skype

Accepted Answer

A) provides visual, audible, and written communication for teams. 
B) is only accessible through special subscribers. 
C) can't be used with tablets or phones. 
D) allows transfer of large documents online. 
A) provides visual, audible, and written communication for teams. 
B) is only accessible through special subscribers. 
C) can't be used with tablets or phones. 
D) allows transfer of large documents online.

Question 7

Groupware tools can include

Accepted Answer

A) digital conferencing and management tools. 
B) MS Office Suite. 
C) Social media sites and wikis. 
D) A and C are correct. 
E) All of these answers are correct. 
A) digital conferencing and management tools. 
B) MS Office Suite. 
C) Social media sites and wikis. 
D) A and C are correct. 
E) All of these answers are correct.

Question 8

How can mobile apps and the use of smart devices affect workplace communication? Use specific examples in your discussion.

Accepted Answer

Mobile apps and the use of smart devices

Question 9

Mobile application software, though popular with the public, has limited use in corporate communication.

Accepted Answer

A) True 
 B)False

Question 10

Digital teams are dispersed groups using various online collaborative software.

Accepted Answer

A) True 
 B)False

Question 11

A Wiki can be used to

Accepted Answer

A) create Web sites. 
B) collaborate on peer review. 
C) group author documents. 
D) All of these answers are correct. 
A) create Web sites. 
B) collaborate on peer review. 
C) group author documents. 
D) All of these answers are correct.

Question 12

Other collaborative sites available for technical communicators are

Accepted Answer

A) WetPaint. 
B) Access Grid. 
C) TikiWiki. 
D) All of these answers are correct. 
A) WetPaint. 
B) Access Grid. 
C) TikiWiki. 
D) All of these answers are correct.

Question 13

Threaded discussions eliminate lengthy e-mail communications.

Accepted Answer

A) True 
 B)False

Question 14

Almost one half of Fortune 500 companies use blogs.

Accepted Answer

A) True 
 B)False

Question 15

Smartphones and tablets allow employees

Accepted Answer

A) the ability to text, tweet or e-mail anytime. 
B) to use mobile apps to enhance work output. 
C) A and B are correct. 
D) None of the answers is correct. 
A) the ability to text, tweet or e-mail anytime. 
B) to use mobile apps to enhance work output. 
C) A and B are correct. 
D) None of the answers is correct.

Question 16

Discuss using writing apps and collaboration tools in working with dispersed teams. What are some of the challenges these tools overcome?

Accepted Answer

Using writing apps and collaboration too

Question 17

Google Documents is a collaborative writing tool. Using it, you can

Accepted Answer

A) edit Word documents. 
B) post documents to a blog. 
C) add team members and delete writers. 
D) edit HTML files. 
E) All of these answers are correct. 
A) edit Word documents. 
B) post documents to a blog. 
C) add team members and delete writers. 
D) edit HTML files. 
E) All of these answers are correct.

Question 18

Examples of mobile apps can include

Accepted Answer

A) apps for writing. 
B) storage apps. 
C) apps to manage time. 
D) All of the answers are correct. 
A) apps for writing. 
B) storage apps. 
C) apps to manage time. 
D) All of the answers are correct.

Question 19

Groupware does not allow for long distance or extended communication with teams.

Accepted Answer

A) True 
 B)False

Question 20

Dropbox is a site where

Accepted Answer

A) teams can be contacted face-to-face. 
B) team members can be tracked and scheduled. 
C) documents can be securely accessed and revised. 
D) All of these answers are correct. 
A) teams can be contacted face-to-face. 
B) team members can be tracked and scheduled. 
C) documents can be securely accessed and revised. 
D) All of these answers are correct.

Web collaboration is important for companies with employees worldwide.

SharePoint allows workers to

Two uses for a QR code are to

Some types of writing apps are

A Quick Response code is an image that can be scanned to access various information.

Skype

Groupware tools can include

How can mobile apps and the use of smart devices affect workplace communication? Use specific examples in your discussion.

Mobile application software, though popular with the public, has limited use in corporate communication.

Digital teams are dispersed groups using various online collaborative software.

A Wiki can be used to

Other collaborative sites available for technical communicators are

Threaded discussions eliminate lengthy e-mail communications.

Almost one half of Fortune 500 companies use blogs.

Smartphones and tablets allow employees

Discuss using writing apps and collaboration tools in working with dispersed teams. What are some of the challenges these tools overcome?

Google Documents is a collaborative writing tool. Using it, you can

Examples of mobile apps can include

Groupware does not allow for long distance or extended communication with teams.

Dropbox is a site where

An Introduction to Technical Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

Routine Correspondence

The Job Search

Communicating to Persuade

Social Media

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters

Exam 2: Digital Communication

Web collaboration is important for companies with employees worldwide.

SharePoint allows workers to

Two uses for a QR code are to

Some types of writing apps are

A Quick Response code is an image that can be scanned to access various information.

Skype

Groupware tools can include

How can mobile apps and the use of smart devices affect workplace communication? Use specific examples in your discussion.

Mobile application software, though popular with the public, has limited use in corporate communication.

Digital teams are dispersed groups using various online collaborative software.

A Wiki can be used to

Other collaborative sites available for technical communicators are

Threaded discussions eliminate lengthy e-mail communications.

Almost one half of Fortune 500 companies use blogs.

Smartphones and tablets allow employees

Discuss using writing apps and collaboration tools in working with dispersed teams. What are some of the challenges these tools overcome?

Google Documents is a collaborative writing tool. Using it, you can

Examples of mobile apps can include

Groupware does not allow for long distance or extended communication with teams.

Dropbox is a site where

An Introduction to Technical Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

Routine Correspondence

The Job Search

Communicating to Persuade

Social Media

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters