Question 1

Effective tweets are usually from 200-300 characters in length.

Accepted Answer

A) True 
 B)False  False

Question 2

A good corporate blog should include

Accepted Answer

A) links to other sites. 
B) updates at least once a week. 
C) fun and informal content. 
D) clear guidelines for what can go on the blog. 
E) All of these answers are correct. 
A) links to other sites. 
B) updates at least once a week. 
C) fun and informal content. 
D) clear guidelines for what can go on the blog. 
E) All of these answers are correct. E

Question 3

Which of the following statements is true about Web logs?

Accepted Answer

A) They are Web-based journals posted online. 
B) They are more casual than e-mail messages. 
C) They are also called blogs. 
D) They are more informal than letters. 
E) All of these answers are correct. 
A) They are Web-based journals posted online. 
B) They are more casual than e-mail messages. 
C) They are also called blogs. 
D) They are more informal than letters. 
E) All of these answers are correct. E

Question 4

Social media includes which of the following?

Accepted Answer

A) blogs, wikis, and Internet discussion forums 
B) podcasts, proposals, resumes, and journal entries 
C) e-mail, letters, newsletters, and Web sites 
D) YouTube, reports, broadcast news, and memos 
A) blogs, wikis, and Internet discussion forums 
B) podcasts, proposals, resumes, and journal entries 
C) e-mail, letters, newsletters, and Web sites 
D) YouTube, reports, broadcast news, and memos

Question 5

As opposed to traditional media, social media encourages person-to-person interaction.

Accepted Answer

A) True 
 B)False

Question 6

In the prewriting phase of the writing process, when working with social media, you should

Accepted Answer

A) choose an appropriate communication channel. 
B) add details. 
C) create hyperlinks. 
D) reformat text. 
A) choose an appropriate communication channel. 
B) add details. 
C) create hyperlinks. 
D) reformat text.

Question 7

What are some of the key considerations for using social media as opposed to traditional media? What are some of the negative ramifications of using social media improperly? Offer examples.

Accepted Answer

Some key considerations for using social

Question 8

Blogs should be fun and informal in style.

Accepted Answer

A) True 
 B)False

Question 9

In the re-writing phase for a blog, it is appropriate to

Accepted Answer

A) break information into small paragraphs. 
B) create talking headers. 
C) proofread. 
D) All of these answers are correct. 
E) A and B only 
A) break information into small paragraphs. 
B) create talking headers. 
C) proofread. 
D) All of these answers are correct. 
E) A and B only

Question 10

Writing style using a program such as Twitter should

Accepted Answer

A) remain formal. 
B) reveal a human side. 
C) either A or B 
D) both A and B 
A) remain formal. 
B) reveal a human side. 
C) either A or B 
D) both A and B

Question 11

The following are good guidelines for a YouTube video posting except

Accepted Answer

A) it should be in line with all copyright laws. 
B) it should include company contact information. 
C) it should be no more than 10 minutes long. 
D) it should cover a broad mix of products and services. 
A) it should be in line with all copyright laws. 
B) it should include company contact information. 
C) it should be no more than 10 minutes long. 
D) it should cover a broad mix of products and services.

Question 12

Discuss how you would use Facebook, YouTube, or a blog for your dispersed team. Provide specific examples along with justifications for its use.

Accepted Answer

As a manager of a dispersed team, I woul

Question 13

One advantage Google+ has over Facebook is

Accepted Answer

A) it is confined to high-tech users. 
B) it offers private spaces to meet or train individuals. 
C) it costs a lot to join a network. 
D) it is accessed by more smartphone and tablet users. 
A) it is confined to high-tech users. 
B) it offers private spaces to meet or train individuals. 
C) it costs a lot to join a network. 
D) it is accessed by more smartphone and tablet users.

Question 14

News releases of company activities are a good example of what can be posted on YouTube.

Accepted Answer

A) True 
 B)False

Question 15

Which is a reason for blogging?

Accepted Answer

A) improve search engine ranking 
B) communicate with customers 
C) network through syndication 
D) track public opinion 
E) All of these answers are correct. 
A) improve search engine ranking 
B) communicate with customers 
C) network through syndication 
D) track public opinion 
E) All of these answers are correct.

Question 16

The reasons for using Twitter at work include

Accepted Answer

A) larger message and discussion boards. 
B) assisting with business development-promotional and marketing collateral. 
C) posting videos of consumer questions and help desk answers. 
D) All of these answers are correct. 
E) A and B only are correct. 
A) larger message and discussion boards. 
B) assisting with business development-promotional and marketing collateral. 
C) posting videos of consumer questions and help desk answers. 
D) All of these answers are correct. 
E) A and B only are correct.

Question 17

An important reason for using social media is

Accepted Answer

A) it enables quick response to customer concerns. 
B) it is effective in recording confidential material or documents. 
C) it is a good place to "vent" and resolve employee conflicts. 
D) All of these answers are correct. 
A) it enables quick response to customer concerns. 
B) it is effective in recording confidential material or documents. 
C) it is a good place to "vent" and resolve employee conflicts. 
D) All of these answers are correct.

Question 18

Companies use micro-video for short narratives, animations, and how-to instructions.

Accepted Answer

A) True 
 B)False

Question 19

There is no limit to the amount of "text speak" a communicator may use in social media applications.

Accepted Answer

A) True 
 B)False

Question 20

The process approach to writing does not apply to blogs.

Accepted Answer

A) True 
 B)False

Effective tweets are usually from 200-300 characters in length.

A good corporate blog should include

Which of the following statements is true about Web logs?

Social media includes which of the following?

As opposed to traditional media, social media encourages person-to-person interaction.

In the prewriting phase of the writing process, when working with social media, you should

What are some of the key considerations for using social media as opposed to traditional media? What are some of the negative ramifications of using social media improperly? Offer examples.

Blogs should be fun and informal in style.

In the re-writing phase for a blog, it is appropriate to

Writing style using a program such as Twitter should

The following are good guidelines for a YouTube video posting except

Discuss how you would use Facebook, YouTube, or a blog for your dispersed team. Provide specific examples along with justifications for its use.

One advantage Google+ has over Facebook is

News releases of company activities are a good example of what can be posted on YouTube.

Which is a reason for blogging?

The reasons for using Twitter at work include

An important reason for using social media is

Companies use micro-video for short narratives, animations, and how-to instructions.

There is no limit to the amount of "text speak" a communicator may use in social media applications.

The process approach to writing does not apply to blogs.

An Introduction to Technical Communication

Digital Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

Routine Correspondence

The Job Search

Communicating to Persuade

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters

Exam 12: Social Media

Effective tweets are usually from 200-300 characters in length.

A good corporate blog should include

Which of the following statements is true about Web logs?

Social media includes which of the following?

As opposed to traditional media, social media encourages person-to-person interaction.

In the prewriting phase of the writing process, when working with social media, you should

What are some of the key considerations for using social media as opposed to traditional media? What are some of the negative ramifications of using social media improperly? Offer examples.

Blogs should be fun and informal in style.

In the re-writing phase for a blog, it is appropriate to

Writing style using a program such as Twitter should

The following are good guidelines for a YouTube video posting except

Discuss how you would use Facebook, YouTube, or a blog for your dispersed team. Provide specific examples along with justifications for its use.

One advantage Google+ has over Facebook is

News releases of company activities are a good example of what can be posted on YouTube.

Which is a reason for blogging?

The reasons for using Twitter at work include

An important reason for using social media is

Companies use micro-video for short narratives, animations, and how-to instructions.

There is no limit to the amount of "text speak" a communicator may use in social media applications.

The process approach to writing does not apply to blogs.

An Introduction to Technical Communication

Digital Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

Routine Correspondence

The Job Search

Communicating to Persuade

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters