Question 1

Which of the following statements is true regarding self-managed work teams?

Accepted Answer

A) Self-managed work teams typically consist of forty to fifty employees. 
B) Self-managed work teams typically manage conflicts well. 
C) Members of self-managed work teams typically report lower job satisfaction. 
D) Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E) In the case of self-managed work teams, supervisory positions take on decreased importance. 
A) Self-managed work teams typically consist of forty to fifty employees. 
B) Self-managed work teams typically manage conflicts well. 
C) Members of self-managed work teams typically report lower job satisfaction. 
D) Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E) In the case of self-managed work teams, supervisory positions take on decreased importance. E

Question 2

How must roles be allocated to ensure effective team performance?

Accepted Answer

Teams have different needs, and members should be selected to ensure all the various roles are filled.Teams with more experienced and skilled members perform better.However, the experience and skill of those in core roles who handle more of the workflow of the team and who are central to all work processes are especially vital.Nine potential team roles have been identified, and successful work teams have selected people to play all these roles based on their skills and preferences.To increase the likelihood the team members will work well together, managers need to understand the individual strengths each person can bring to a team, select members with their strengths in mind, and allocate work assignments that fit with members' preferred styles.

Question 3

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Accepted Answer

A) increased employee satisfaction 
B) decreased level of conflicts 
C) higher employee motivation 
D) higher employee turnover 
E) higher team efficacy 
A) increased employee satisfaction 
B) decreased level of conflicts 
C) higher employee motivation 
D) higher employee turnover 
E) higher team efficacy D

Question 4

Which of the following statements is true regarding team composition?

Accepted Answer

A) A team's performance is merely the summation of its individual members' abilities. 
B) High-ability teams find it hard to adapt to changing situations. 
C) Agreeableness is the only personality dimension that aids the ability to work in groups. 
D) In successful teams, members should be selected to ensure all the various roles are filled. 
E) A high-ability team will function well irrespective of the deficits in the abilities of the leader. 
A) A team's performance is merely the summation of its individual members' abilities. 
B) High-ability teams find it hard to adapt to changing situations. 
C) Agreeableness is the only personality dimension that aids the ability to work in groups. 
D) In successful teams, members should be selected to ensure all the various roles are filled. 
E) A high-ability team will function well irrespective of the deficits in the abilities of the leader.

Question 5

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

Accepted Answer

A) adequate resources 
B) conflict level 
C) team efficacy 
D) performance evaluation system 
E) personality of team members 
A) adequate resources 
B) conflict level 
C) team efficacy 
D) performance evaluation system 
E) personality of team members

Question 6

When teams have excess members, cohesiveness and mutual accountability decline.

Accepted Answer

A) True 
 B)False

Question 7

Managers facing job candidates who lack team skills should do all of the following except ________.

Accepted Answer

A) avoid hiring the job candidate 
B) hire the candidate, but assign them to tasks where teamwork is not important 
C) provide the candidate with the type of training that can help improve his or her ability to be a successful member of a team 
D) choose the individual with the best technical skills regardless of his or her ability to perform as a member of a team 
E) bring the candidate on board, but assign the individual to an area where teamwork is not a priority 
A) avoid hiring the job candidate 
B) hire the candidate, but assign them to tasks where teamwork is not important 
C) provide the candidate with the type of training that can help improve his or her ability to be a successful member of a team 
D) choose the individual with the best technical skills regardless of his or her ability to perform as a member of a team 
E) bring the candidate on board, but assign the individual to an area where teamwork is not a priority

Question 8

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

Accepted Answer

A) True 
 B)False

Question 9

What is the relationship between task conflicts and reflexivity among team members?

Accepted Answer

When teams are performing nonroutine act

Question 10

Discuss the effect of team size on effectiveness of teams.

Accepted Answer

Generally speaking, the most effective t

Question 11

What is a cross-functional team?

Accepted Answer

Cross-functional teams are made up of em

Question 12

A climate of trust among team members is a contextual factor relating to team effectiveness.

Accepted Answer

A) True 
 B)False

Question 13

Effective teams translate their common purpose into ________ goals.

Accepted Answer

A) universal 
B) generic 
C) vast 
D) specific 
E) diverse 
A) universal 
B) generic 
C) vast 
D) specific 
E) diverse

Question 14

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is desirable when a crucial project is delegated to a virtual team?

Accepted Answer

A) encouraging less interaction among members so they completely focus on the project 
B) avoiding publicity of the team's progress and success in the organization 
C) promoting a sense of independence over group spirit to encourage competition 
D) engaging in close monitoring of the work being done by the team throughout the project 
E) discouraging the sharing of unique information as it benefits some employees unfairly 
A) encouraging less interaction among members so they completely focus on the project 
B) avoiding publicity of the team's progress and success in the organization 
C) promoting a sense of independence over group spirit to encourage competition 
D) engaging in close monitoring of the work being done by the team throughout the project 
E) discouraging the sharing of unique information as it benefits some employees unfairly

Question 16

Which of the following statements represents a strategy that is desirable for making effective teams?

Accepted Answer

A) Combining people with extremely high and extremely low abilities helps make a balanced team. 
B) Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
C) Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
D) If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
E) The preference of individual members to work as a part of groups must be considered when forming teams. 
A) Combining people with extremely high and extremely low abilities helps make a balanced team. 
B) Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
C) Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
D) If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
E) The preference of individual members to work as a part of groups must be considered when forming teams.

Question 17

The controller role in a team is responsible for ________.

Accepted Answer

A) initiating creative ideas 
B) examining details and enforcing rules 
C) offering insightful analysis of options 
D) coordinating and integrating group tasks 
E) providing directions and following up with implementation 
A) initiating creative ideas 
B) examining details and enforcing rules 
C) offering insightful analysis of options 
D) coordinating and integrating group tasks 
E) providing directions and following up with implementation

Question 18

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true regarding a work team?

Accepted Answer

A) Work teams are rarely used in organizations today. 
B) Work teams are generally less flexible than traditional departments. 
C) Work teams generate positive synergy through coordinated effort. 
D) Work teams are less responsive to changes in the internal and external environment of the company. 
E) Work teams involve members of random and varied skill sets. 
A) Work teams are rarely used in organizations today. 
B) Work teams are generally less flexible than traditional departments. 
C) Work teams generate positive synergy through coordinated effort. 
D) Work teams are less responsive to changes in the internal and external environment of the company. 
E) Work teams involve members of random and varied skill sets.

Question 20

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. 
-Which of the following measures, if adopted by Jason, would best ensure that the team members are working efficiently?

Accepted Answer

A) implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
B) discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the jobs done by other members of the team 
C) instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes 
D) assigning the specific tasks of the project to each team member by keeping in mind their preferences and abilities 
E) implementing a group-based incentive he has planned for this team 
A) implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
B) discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the jobs done by other members of the team 
C) instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes 
D) assigning the specific tasks of the project to each team member by keeping in mind their preferences and abilities 
E) implementing a group-based incentive he has planned for this team

Which of the following statements is true regarding self-managed work teams?

How must roles be allocated to ensure effective team performance?

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Which of the following statements is true regarding team composition?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

When teams have excess members, cohesiveness and mutual accountability decline.

Managers facing job candidates who lack team skills should do all of the following except ________.

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

What is the relationship between task conflicts and reflexivity among team members?

Discuss the effect of team size on effectiveness of teams.

What is a cross-functional team?

A climate of trust among team members is a contextual factor relating to team effectiveness.

Effective teams translate their common purpose into ________ goals.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Which of the following is desirable when a crucial project is delegated to a virtual team?

Which of the following statements represents a strategy that is desirable for making effective teams?

The controller role in a team is responsible for ________.

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

Which of the following statements is true regarding a work team?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following statements is true regarding self-managed work teams?

How must roles be allocated to ensure effective team performance?

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Which of the following statements is true regarding team composition?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

When teams have excess members, cohesiveness and mutual accountability decline.

Managers facing job candidates who lack team skills should do all of the following except ________.

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

What is the relationship between task conflicts and reflexivity among team members?

Discuss the effect of team size on effectiveness of teams.

What is a cross-functional team?

A climate of trust among team members is a contextual factor relating to team effectiveness.

Effective teams translate their common purpose into ________ goals.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Which of the following is desirable when a crucial project is delegated to a virtual team?

Which of the following statements represents a strategy that is desirable for making effective teams?

The controller role in a team is responsible for ________.

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

Which of the following statements is true regarding a work team?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters