Question 1

Which of the following statements is true concerning international selection practices?

Accepted Answer

A) Structured interviews are popular in all countries. 
B) Beliefs about how one should conduct an interpersonal interview are consistent across countries. 
C) The use of educational qualifications in screening candidates seems to be a universal practice. 
D) Employee selection policies and practices do not require modification from one country to another. 
E) Individuals are typically much more effective at selecting candidates than groups. 
A) Structured interviews are popular in all countries. 
B) Beliefs about how one should conduct an interpersonal interview are consistent across countries. 
C) The use of educational qualifications in screening candidates seems to be a universal practice. 
D) Employee selection policies and practices do not require modification from one country to another. 
E) Individuals are typically much more effective at selecting candidates than groups. C

Question 2

Describe and discuss three substantive selection devices used to assess job candidates once they have passed an initial screening.

Accepted Answer

Selection devices include written tests, performance-simulation tests, and interviews.
a)Typical written tests are tests of intelligence or cognitive ability tests, personality tests, integrity tests, and interest inventories.Managers have come to recognize that there are valid tests available and they can be helpful in predicting who will be successful on the job.Applicants, however, tend to view written tests as less valid and fair than interviews or performance tests.
b)What better way is there to find out if an applicant can do a job successfully than by having him or her do it? That's precisely the logic of performance-simulation tests.The two best-known performance-simulation tests are work sampling and assessment centers.The former is suited to routine jobs, whereas the latter is relevant for the selection of managerial personnel.
c)Of all the selection devices that organizations use to differentiate candidates, the interview continues to be the most common.Not only is the interview widely used, it also seems to carry a great deal of weight.

Question 3

If a manager uses critical incidents as a method of performance evaluation, then ________.

Accepted Answer

A) the employees generally receive poor ratings 
B) the evaluator's writing skills become the determining factor of the evaluation 
C) the employees are more likely to become motivated to achieve their goals 
D) the focus of the evaluation will center on key behaviors 
E) the cost of the evaluation is likely to be incredibly high for the organization 
A) the employees generally receive poor ratings 
B) the evaluator's writing skills become the determining factor of the evaluation 
C) the employees are more likely to become motivated to achieve their goals 
D) the focus of the evaluation will center on key behaviors 
E) the cost of the evaluation is likely to be incredibly high for the organization D

Question 4

Researchers now recognize three major types of behavior that constitute performance at work. Which of the following are these three major types of behavior?

Accepted Answer

A) task performance, productivity, tenure 
B) productivity, efficiency, absenteeism 
C) task performance, citizenship, counterproductivity 
D) citizenship, counterproductivity, personality 
E) leadership, knowledge, efficiency 
A) task performance, productivity, tenure 
B) productivity, efficiency, absenteeism 
C) task performance, citizenship, counterproductivity 
D) citizenship, counterproductivity, personality 
E) leadership, knowledge, efficiency

Question 5

Substantive selection methods are the heart of the selection process and include written tests, performance tests, and interviews.

Accepted Answer

A) True 
 B)False

Question 6

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth.

Accepted Answer

A) Individual 
B) Group order 
C) Paired 
D) Fractional 
E) Percentile 
A) Individual 
B) Group order 
C) Paired 
D) Fractional 
E) Percentile

Question 7

Ozu Tech offers employees four unpaid weeks sabbatical, or three to six partially paid weeks off for family-related reasons. This work-life initiative offered by Ozu Tech is a type of ________.

Accepted Answer

A) time based strategy 
B) information based strategy 
C) money-based strategy 
D) direct service 
E) culture-change strategy 
A) time based strategy 
B) information based strategy 
C) money-based strategy 
D) direct service 
E) culture-change strategy

Question 8

Briefly explain any three types of written tests that are typically used in the employee selection process.

Accepted Answer

Typical written tests include tests of i

Question 9

Which of the following is not an ideal feature of a benefit program?

Accepted Answer

A) It should be uniquely suited to the organizational culture. 
B) It should be sustainable in the long run. 
C) It should clearly outline expectations for conduct. 
D) It should reflect the values of the organization. 
E) It should demonstrate economic feasibility. 
A) It should be uniquely suited to the organizational culture. 
B) It should be sustainable in the long run. 
C) It should clearly outline expectations for conduct. 
D) It should reflect the values of the organization. 
E) It should demonstrate economic feasibility.

Question 10

Companies in which of the following countries would emphasize formal performance evaluation systems more than informal systems?

Accepted Answer

A) Argentina 
B) United States 
C) Chile 
D) India 
E) China 
A) Argentina 
B) United States 
C) Chile 
D) India 
E) China

Question 11

Most formal training involves employees simply helping each other out.

Accepted Answer

A) True 
 B)False

Question 12

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Accepted Answer

A) selective evaluation 
B) due process 
C) multiple raters 
D) selective retention 
E) counterproductivity 
A) selective evaluation 
B) due process 
C) multiple raters 
D) selective retention 
E) counterproductivity

Question 13

Examples of incivility include being ignored, being blamed for others' mistakes and receiving no credit for your achievements, having your reputation undermined in front of others, and experiencing other situations meant to demean or disparage you or others.

Accepted Answer

A) True 
 B)False

Question 14

Marcel hates the annual review process he has to do for the employees in his department. Although he is fully aware of some of his employees' faults, he is reluctant to discuss them in person, and is only comfortable writing them in an unsigned report that his supervisor will review. Marcel's behavior demonstrates ________.

Accepted Answer

A) provision of due process 
B) inflated assessment of employee performance 
C) organizational citizenship behavior 
D) managerial sincerity 
E) fear of confrontation 
A) provision of due process 
B) inflated assessment of employee performance 
C) organizational citizenship behavior 
D) managerial sincerity 
E) fear of confrontation

Question 15

Discuss e-learning and its advantages and disadvantages.

Accepted Answer

The fastest-growing training medium is p

Question 16

Technical training has become increasingly important because of changes in organizational design.

Accepted Answer

A) True 
 B)False

Question 17

Describe and discuss the two most popular forced comparison methods of performance evaluation.

Accepted Answer

The two most popular comparisons are gro

Question 18

You have just been appointed as director of your company's corporate training division. The CEO of your company has been displeased with your company's prior training programs, so you are tasked with rehauling the entire training division. You convene a meeting of all training division managers to decide on the types of training that the division will implement. One of your managers is a firm supporter of e-training programs for employees in your company's international offices. He touts the benefits of e-programs by stressing that ________.

Accepted Answer

A) e-training approaches have been proven to result in higher levels of knowledge assimilation 
B) e-training is highly flexible and employees can complete the training at their convenience 
C) many employees find solitary learning to be highly motivating 
D) online learners are less susceptible to distractions 
E) e-programs are inexpensive to design and implement 
A) e-training approaches have been proven to result in higher levels of knowledge assimilation 
B) e-training is highly flexible and employees can complete the training at their convenience 
C) many employees find solitary learning to be highly motivating 
D) online learners are less susceptible to distractions 
E) e-programs are inexpensive to design and implement

Question 19

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate)than written tests.

Accepted Answer

A) True 
 B)False

Question 20

Your organization has reduced layers, flattening the organization. Your employees now need to perform a wider variety of tasks. As a result, you need to provide employees with training to help develop their ________ skills.

Accepted Answer

A) basic literacy 
B) technical 
C) interpersonal 
D) problem solving 
E) communication 
A) basic literacy 
B) technical 
C) interpersonal 
D) problem solving 
E) communication

Which of the following statements is true concerning international selection practices?

Describe and discuss three substantive selection devices used to assess job candidates once they have passed an initial screening.

If a manager uses critical incidents as a method of performance evaluation, then ________.

Researchers now recognize three major types of behavior that constitute performance at work. Which of the following are these three major types of behavior?

Substantive selection methods are the heart of the selection process and include written tests, performance tests, and interviews.

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth.

Ozu Tech offers employees four unpaid weeks sabbatical, or three to six partially paid weeks off for family-related reasons. This work-life initiative offered by Ozu Tech is a type of ________.

Briefly explain any three types of written tests that are typically used in the employee selection process.

Which of the following is not an ideal feature of a benefit program?

Companies in which of the following countries would emphasize formal performance evaluation systems more than informal systems?

Most formal training involves employees simply helping each other out.

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Examples of incivility include being ignored, being blamed for others' mistakes and receiving no credit for your achievements, having your reputation undermined in front of others, and experiencing other situations meant to demean or disparage you or others.

Discuss e-learning and its advantages and disadvantages.

Technical training has become increasingly important because of changes in organizational design.

Describe and discuss the two most popular forced comparison methods of performance evaluation.

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate)than written tests.

Your organization has reduced layers, flattening the organization. Your employees now need to perform a wider variety of tasks. As a result, you need to provide employees with training to help develop their ________ skills.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 17: Human Resource Policies and Practices

Which of the following statements is true concerning international selection practices?

Describe and discuss three substantive selection devices used to assess job candidates once they have passed an initial screening.

If a manager uses critical incidents as a method of performance evaluation, then ________.

Researchers now recognize three major types of behavior that constitute performance at work. Which of the following are these three major types of behavior?

Substantive selection methods are the heart of the selection process and include written tests, performance tests, and interviews.

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth.

Ozu Tech offers employees four unpaid weeks sabbatical, or three to six partially paid weeks off for family-related reasons. This work-life initiative offered by Ozu Tech is a type of ________.

Briefly explain any three types of written tests that are typically used in the employee selection process.

Which of the following is not an ideal feature of a benefit program?

Companies in which of the following countries would emphasize formal performance evaluation systems more than informal systems?

Most formal training involves employees simply helping each other out.

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Examples of incivility include being ignored, being blamed for others' mistakes and receiving no credit for your achievements, having your reputation undermined in front of others, and experiencing other situations meant to demean or disparage you or others.

Discuss e-learning and its advantages and disadvantages.

Technical training has become increasingly important because of changes in organizational design.

Describe and discuss the two most popular forced comparison methods of performance evaluation.

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate)than written tests.

Your organization has reduced layers, flattening the organization. Your employees now need to perform a wider variety of tasks. As a result, you need to provide employees with training to help develop their ________ skills.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters