Exam 12: Leadership

Tim Wrench was leading the client services division of AmWeb for seven years when he was asked to move to another region where the company was setting up its office. Before moving, Tim was asked to help in finding a successor for him from his team. Tim's most obvious choice was Judy Judge, and the management accepted his choice as Judy was a popular person across the company. Judy was known for her vivacious nature, was often seen speaking to employees from various divisions, and was always excited to take up a new opportunity. Once she became a leader, she continued to give employees freedom and flexibility even if it resulted in deficiencies on the work front like missed deadlines or low quality. Judy's initial weeks as a leader were full of confusion among her team members, but many felt that the situation would come under control. When things did not improve in the next two months and many complaints poured in from clients, the management realized that Judy was not the best candidate to lead the team. Which of the following, if true, would best explain this outcome?

The primary quality produced by authentic leadership is ________.

________ is a dimension of trust defined as honesty, truthfulness, and the ability to display consistency between one's words and action.

Maurice Harper is a friendly and warm manager who starts her day at work by personally greeting her colleagues and subordinates. Maurice is often seen listening sincerely to employees' concerns and problems. She takes the initiative to hold programs to renew and improve the skills of current employees. Most of her employees know that she is accessible for help and information at all times. Maurice is a(n)________ leader.

Which of the following theoretical approaches in the study of leadership focuses on followers' readiness as a determinant of effective leadership?

Which of the following leadership theories argues that because of time pressures, leaders establish a special relationship with a small group of their subordinates-the ingroup, who are trusted, get a disproportionate amount of the leader's attention, and are more likely to receive special privileges?

The Ohio State Studies narrowed the independent dimensions of leader behavior to two that substantially accounted for most of the leadership behavior described by employees: consideration and ________.

The president of a small Asian country was hailed as a visionary and a genius when the nation's economy burgeoned during his first term in office. However, when the currency and the stock markets crashed during his government's second term, he was censured as arrogant, elitist, and shortsighted. Which of the following theoretical approaches is reflected here?

The third step in the process of charismatic leadership involves ________.

Which of the following leadership behaviors is likely to differentiate between transactional and transformational leaders?

According to the LMX theory, a leader implicitly categorizes followers as "in" or "out" ________.

Leadership is best defined as ________.

According to the Fiedler contingency model, high managerial control is characterized by ________.

In terms of the full range of leadership models, which leadership behavior represents the most active and effective approach for leaders?

Describe the full range of leadership model.

What are the key characteristics of charismatic leaders?

In her first few weeks at the marketing division of Rolland Retails, Judith Cox realized that Joshua, Doug, and Carl were closer to her manager, Eric Scott, than the other five team members. Eric, Joshua, Doug, and Carl came to work at the same time, were seen together at the cafeteria, and stayed late and worked when the need arose. -In contrast to them, the other five team members did the routine jobs assigned to them, and their interactions lacked the understanding and camaraderie that Eric shared with the others. Joshua, Doug, and Carl make up Eric's ________.

Trait theories most accurately predict ________.

In her first few weeks at the marketing division of Rolland Retails, Judith Cox realized that Joshua, Doug, and Carl were closer to her manager, Eric Scott, than the other five team members. Eric, Joshua, Doug, and Carl came to work at the same time, were seen together at the cafeteria, and stayed late and worked when the need arose. -While Judith was in training, she received very good feedback from Eric, and as she transitioned to the floor, she felt that Eric was giving her interesting projects, allowing her more freedom, and seeking her opinion frequently. The information provided in the scenario supports the prediction that ________.

________ leaders inspire followers to transcend their self-interests for the good of the organization and can have an extraordinary effect on their followers.