Question 1

Which of the following is not a common characteristic of an effective team?

Accepted Answer

A) The team has adequate resources. 
B) The team has effective leadership. 
C) The team has a climate of trust. 
D) The team has a performance and evaluation system that reflects team contributions. 
E) The team is the right size for the task-about 15-20 people. 
A) The team has adequate resources. 
B) The team has effective leadership. 
C) The team has a climate of trust. 
D) The team has a performance and evaluation system that reflects team contributions. 
E) The team is the right size for the task-about 15-20 people.

Question 2

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Accepted Answer

A) goal specificity 
B) goal congruency 
C) conformity 
D) diversity 
E) reflexivity 
A) goal specificity 
B) goal congruency 
C) conformity 
D) diversity 
E) reflexivity

Question 3

The current popularity of teams can be attributed to the fact that ________.

Accepted Answer

A) they enable quicker accomplishment of goals than individuals 
B) they represent a better way to use employee talents 
C) they reduce the need for coordination and supervision 
D) they aid in the performance of simple tasks that do not require diverse inputs 
E) they strengthen the worth of individual team players over the team 
A) they enable quicker accomplishment of goals than individuals 
B) they represent a better way to use employee talents 
C) they reduce the need for coordination and supervision 
D) they aid in the performance of simple tasks that do not require diverse inputs 
E) they strengthen the worth of individual team players over the team

Question 4

Which of the following is true with regard to the impact of diversity on team effectiveness?

Accepted Answer

A) High levels of diversity among team members benefit the group from the stage of forming. 
B) Race and gender diversity bear the highest positive impact on team performance. 
C) Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D) Elements of diversity are undesirable as they interfere with team processes in the long run. 
E) Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences. 
A) High levels of diversity among team members benefit the group from the stage of forming. 
B) Race and gender diversity bear the highest positive impact on team performance. 
C) Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D) Elements of diversity are undesirable as they interfere with team processes in the long run. 
E) Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences.

Question 5

Which of the following will be useful in creating team players?

Accepted Answer

A) technical training 
B) academic training 
C) job rotation 
D) cross-training 
E) negotiation training 
A) technical training 
B) academic training 
C) job rotation 
D) cross-training 
E) negotiation training

Question 6

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Accepted Answer

A) Path-goal models 
B) Task models 
C) Mental models 
D) Individual models 
E) Specific models 
A) Path-goal models 
B) Task models 
C) Mental models 
D) Individual models 
E) Specific models

Question 7

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. 
-Jason plans to implement a group-based incentive that he feels would motivate each of the team members to work efficiently. Which of the following is an assumption made by Jason in implementing this plan?

Accepted Answer

A) Increasing the number of experienced employees in the team will reduce the need for supervision. 
B) Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
C) Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality. 
D) Each employee will work well within the boundaries of their divisional functions, and conflicts will be relatively fewer. 
E) Each employee will be committed to working within the resources allocated. 
A) Increasing the number of experienced employees in the team will reduce the need for supervision. 
B) Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
C) Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality. 
D) Each employee will work well within the boundaries of their divisional functions, and conflicts will be relatively fewer. 
E) Each employee will be committed to working within the resources allocated.

Question 8

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

Accepted Answer

A) problem-solving 
B) self-managed work 
C) cross-functional 
D) traditional 
E) departmental 
A) problem-solving 
B) self-managed work 
C) cross-functional 
D) traditional 
E) departmental

Question 9

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Accepted Answer

The key components of effective teams ca

Question 10

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Accepted Answer

A) social conformity 
B) organizational value 
C) organizational demography 
D) diversity 
E) organizational multiculturalism 
A) social conformity 
B) organizational value 
C) organizational demography 
D) diversity 
E) organizational multiculturalism

Question 11

A work team is characterized by ________.

Accepted Answer

A) the goal of sharing information 
B) the presence of neutral to negative synergy 
C) the availability of complementary skills among members 
D) the individual accountability for outcomes and results 
E) the mere accumulation of individual efforts 
A) the goal of sharing information 
B) the presence of neutral to negative synergy 
C) the availability of complementary skills among members 
D) the individual accountability for outcomes and results 
E) the mere accumulation of individual efforts

Question 12

Cultural diversity is an asset for teams where tasks ________.

Accepted Answer

A) require a variety of viewpoints 
B) are simple and routine 
C) involve emotional labor 
D) are highly technical 
E) required for completing the work are highly independent 
A) require a variety of viewpoints 
B) are simple and routine 
C) involve emotional labor 
D) are highly technical 
E) required for completing the work are highly independent

Question 13

Which of the following statements is true regarding size of teams?

Accepted Answer

A) The most effective teams have twelve to fifteen members. 
B) When teams have excess members, cohesiveness declines. 
C) As team size increases, social loafing decreases. 
D) When teams have excess members, mutual accountability increases. 
E) Members of large teams coordinate work better when pressed for time. 
A) The most effective teams have twelve to fifteen members. 
B) When teams have excess members, cohesiveness declines. 
C) As team size increases, social loafing decreases. 
D) When teams have excess members, mutual accountability increases. 
E) Members of large teams coordinate work better when pressed for time.

Question 14

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

Accepted Answer

A) True 
 B)False

Question 15

While discussing their marketing campaign for a new product, the members of the cross-functional team responsible for Carver Inc. realized that a couple of changes relating to their prior plan would be beneficial. The offer of a franchising that had earlier been brushed off by the company head was discussed thoroughly, and it was decided that it would be implemented on a trial basis initially and on full scale if found to work well. From the information provided, it can be concluded that this cross-functional team has a high degree of ________.

Accepted Answer

A) demography 
B) reflexivity 
C) conformity 
D) diversity 
E) uncertainty 
A) demography 
B) reflexivity 
C) conformity 
D) diversity 
E) uncertainty

Question 16

Gerald Murphy is a manager at Wright & Wayner, a publishing house which is a very employee-friendly company. The demarcation between managers and subordinates is flexible and the nature of these reporting relationships is flexible and informal. Gerald recently assigned five of eight of his subordinates to work on a new publication project with a fairly tight deadline because he believed that these efficient employees would function even better with each other's support. A week before the deadline, however, Gerald realized that the group had been shirking work as each of the members thought that the project was not just his or her responsibility. Additionally, under the guise of working together, the team was actually doing their personal work, surfing the Internet, or just socializing. This scenario reflects ________.

Accepted Answer

A) gainsharing 
B) high process gains 
C) reflexive goal-setting 
D) job sharing 
E) social loafing 
A) gainsharing 
B) high process gains 
C) reflexive goal-setting 
D) job sharing 
E) social loafing

Question 17

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 18

Problem-solving teams can ________.

Accepted Answer

A) implement the recommended changes to resolve a problem 
B) assume responsibility for the outcomes of a solution they implemented 
C) provide recommendations after a discussion amongst department members 
D) resolve problems of different departments in an organization simultaneously 
E) combine the expertise of employees across different divisions and organizational levels 
A) implement the recommended changes to resolve a problem 
B) assume responsibility for the outcomes of a solution they implemented 
C) provide recommendations after a discussion amongst department members 
D) resolve problems of different departments in an organization simultaneously 
E) combine the expertise of employees across different divisions and organizational levels

Question 19

Nick, the director of manufacturing at a large electronics company, has created a team of eleven employees from quality control for working on high priority projects. Nick gives the team members the responsibility of planning and scheduling their own work and making all functional decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Accepted Answer

A) problem-solving 
B) self-managed work 
C) cross-functional 
D) virtual 
E) task-resolution 
A) problem-solving 
B) self-managed work 
C) cross-functional 
D) virtual 
E) task-resolution

Question 20

Work groups are characterized by ________.

Accepted Answer

A) the emphasis on generating positive synergy 
B) the goal of sharing information among members 
C) the mutual and team-based accountability for results 
D) the need to attain collective performance 
E) the availability of complementary skill sets 
A) the emphasis on generating positive synergy 
B) the goal of sharing information among members 
C) the mutual and team-based accountability for results 
D) the need to attain collective performance 
E) the availability of complementary skill sets

Which of the following is not a common characteristic of an effective team?

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

The current popularity of teams can be attributed to the fact that ________.

Which of the following is true with regard to the impact of diversity on team effectiveness?

Which of the following will be useful in creating team players?

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

A work team is characterized by ________.

Cultural diversity is an asset for teams where tasks ________.

Which of the following statements is true regarding size of teams?

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Problem-solving teams can ________.

Work groups are characterized by ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following is not a common characteristic of an effective team?

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

The current popularity of teams can be attributed to the fact that ________.

Which of the following is true with regard to the impact of diversity on team effectiveness?

Which of the following will be useful in creating team players?

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

A work team is characterized by ________.

Cultural diversity is an asset for teams where tasks ________.

Which of the following statements is true regarding size of teams?

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Problem-solving teams can ________.

Work groups are characterized by ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters