Question 1

According to your text, one of the most important skills in today's information driven marketplace is the ability to

Accepted Answer

A)  interpret financial documents. 
B)  work with groups. 
C)  communicate skillfully and lead others. 
D)  hire effective people. 
A)  interpret financial documents. 
B)  work with groups. 
C)  communicate skillfully and lead others. 
D)  hire effective people.

Question 2

Training can be described as

Accepted Answer

A)  knowing about a subject. 
B)  being able to prepare a lesson and teach a subject. 
C)  the process of developing understanding. 
D)  the process of developing skills in order to more effectively perform a specific job or task 
A)  knowing about a subject. 
B)  being able to prepare a lesson and teach a subject. 
C)  the process of developing understanding. 
D)  the process of developing skills in order to more effectively perform a specific job or task

Question 3

What are typical kinds of communication, management, and leadership skills that are taught in training seminars?

Accepted Answer

A)  How to manage time and be more productive 
B)  How to become less assertive 
C)  How to deliver a sales presentation 
D)  How to lead others by being collaborative 
E)  How to manage conflict 
A)  How to manage time and be more productive 
B)  How to become less assertive 
C)  How to deliver a sales presentation 
D)  How to lead others by being collaborative 
E)  How to manage conflict

Question 4

Jorge is watching a webinar, on his office computer, on how to create a podcast for new trainers. Unfortunately, the speed of the internet is too slow for the pictures and voice to comprehend. Which element of the communication model is interfering with his ability to comprehend the message?

Accepted Answer

A)  channel 
B)  noise 
C)  feedback 
D)  context 
A)  channel 
B)  noise 
C)  feedback 
D)  context

Question 5

The best explanation of the concept that communication is irreversible is:

Accepted Answer

A)  We spend up to 90% of our time involved in purposeful communication activities. 
B)  Rules governing appropriate or acceptable communication are cast in stone. 
C)  Communication is a complicated process. 
D)  You can't take communication back, even if you tell someone to forget your message. 
A)  We spend up to 90% of our time involved in purposeful communication activities. 
B)  Rules governing appropriate or acceptable communication are cast in stone. 
C)  Communication is a complicated process. 
D)  You can't take communication back, even if you tell someone to forget your message.

Question 6

The idea that a trainer should be cautious in offering sweeping generalizations and step by step solutions to problems that have multiple variables is aware of the which communication characteristic?

Accepted Answer

A)  communication is governed by rules 
B)  communication is irreversible 
C)  communication inescapable 
D)  communication is complicated. 
A)  communication is governed by rules 
B)  communication is irreversible 
C)  communication inescapable 
D)  communication is complicated.

Question 7

A skill is the understanding of a specific concept.

Accepted Answer

A) True 
 B)False

Question 8

In which step of the Needs-Centered Training model do you develop a comprehensive written plan that describes how you will present your session?

Accepted Answer

A)  deliver training 
B)  complete training plans 
C)  select training resources 
D)  organize training content 
A)  deliver training 
B)  complete training plans 
C)  select training resources 
D)  organize training content

Question 9

The first step in the Needs-Centered Training Model is to

Accepted Answer

A)  analyze the training task 
B)  analyze the organizational and trainee needs 
C)  organize the training content 
D)  select training resources 
A)  analyze the training task 
B)  analyze the organizational and trainee needs 
C)  organize the training content 
D)  select training resources

Question 10

Training emphasizes knowing and education emphasizes doing.

Accepted Answer

A) True 
 B)False

Question 11

In the communication model, the term sender must always refer to a person.

Accepted Answer

A) True 
 B)False

Question 12

In the transactive process model of communication:

Accepted Answer

A)  both the sender and the receiver simultaneously express and respond to messages. 
B)  the source decodes the message. 
C)  the channel is the pathway through which messages are sent. 
D)  only a and c are correct. 
E)  all of the above are correct. 
A)  both the sender and the receiver simultaneously express and respond to messages. 
B)  the source decodes the message. 
C)  the channel is the pathway through which messages are sent. 
D)  only a and c are correct. 
E)  all of the above are correct.

Question 13

Feedback is the verbal response to a message.

Accepted Answer

A) True 
 B)False

Question 14

Education can be described as the process of

Accepted Answer

A)  developing skills in order to more effectively perform a specific job or task. 
B)  imparting knowledge or information. 
C)  developing a comprehensive list of the skills required to perform a specific behavior. 
A)  developing skills in order to more effectively perform a specific job or task. 
B)  imparting knowledge or information. 
C)  developing a comprehensive list of the skills required to perform a specific behavior.

According to your text, one of the most important skills in today's information driven marketplace is the ability to

Training can be described as

What are typical kinds of communication, management, and leadership skills that are taught in training seminars?

Jorge is watching a webinar, on his office computer, on how to create a podcast for new trainers. Unfortunately, the speed of the internet is too slow for the pictures and voice to comprehend. Which element of the communication model is interfering with his ability to comprehend the message?

The best explanation of the concept that communication is irreversible is:

The idea that a trainer should be cautious in offering sweeping generalizations and step by step solutions to problems that have multiple variables is aware of the which communication characteristic?

A skill is the understanding of a specific concept.

In which step of the Needs-Centered Training model do you develop a comprehensive written plan that describes how you will present your session?

The first step in the Needs-Centered Training Model is to

Training emphasizes knowing and education emphasizes doing.

In the communication model, the term sender must always refer to a person.

In the transactive process model of communication:

Feedback is the verbal response to a message.

Education can be described as the process of

How Adults Learn

Conducing a Needs Assessment and Task Analysis

Developing Objectives and Designing Curriculum

Designing Training Content

Using Training Methods

Using Technology and Presentational Aids

Developing Training Plans

Delivering Training

Managing Conflict in the Training Classroom

Assessing Learning Objectives

Trends and Career Opportunities in Training and Development

Filters

Exam 1: Introduction to Training

According to your text, one of the most important skills in today's information driven marketplace is the ability to

Training can be described as

What are typical kinds of communication, management, and leadership skills that are taught in training seminars?

Jorge is watching a webinar, on his office computer, on how to create a podcast for new trainers. Unfortunately, the speed of the internet is too slow for the pictures and voice to comprehend. Which element of the communication model is interfering with his ability to comprehend the message?

The best explanation of the concept that communication is irreversible is:

The idea that a trainer should be cautious in offering sweeping generalizations and step by step solutions to problems that have multiple variables is aware of the which communication characteristic?

A skill is the understanding of a specific concept.

In which step of the Needs-Centered Training model do you develop a comprehensive written plan that describes how you will present your session?

The first step in the Needs-Centered Training Model is to

Training emphasizes knowing and education emphasizes doing.

In the communication model, the term sender must always refer to a person.

In the transactive process model of communication:

Feedback is the verbal response to a message.

Education can be described as the process of

How Adults Learn

Conducing a Needs Assessment and Task Analysis

Developing Objectives and Designing Curriculum

Designing Training Content

Using Training Methods

Using Technology and Presentational Aids

Developing Training Plans

Delivering Training

Managing Conflict in the Training Classroom

Assessing Learning Objectives

Trends and Career Opportunities in Training and Development

Filters