Exam 15: HRM: Building a Top Quality Workforce

Job specifications define the jobholder's responsibilities.

Businesses that offer employees a(n) _____ give them the option of working a full­time number of hours in less than the standard workweek.

A performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a one­to­one basis. Managers typically compare the subordinates' actual results to expected results.

Rose Holcomb is the CEO of Freeman Engineering, a small but growing firm. She believes that the talents and abilities of her company's employees are underutilized and wants to bring someone into the organization who can help her devise more effective human resource strategies. Thus, she has decides to hire her firm's first human resource manager. Rose's decision:

The typical selection process for a new hire would include:

Shelly Tiller is a human resource manager at a medium­sized corporation. She has noticed that managers in other departments seldom include her or the other HR managers in their planning efforts. This can likely be attributed to the fact that it is virtually impossible to quantify the financial impact HR functions have on the company's bottom line.

A _____ requires managers to give their subordinates formal feedback periodically on a one­to­one basis, typically by comparing actual results to expected results.

Daryl is a human resource manager at a large corporation. In this position, his sole responsibility is to find ways to minimize his company's total expenditures on labor, including the costs involved in wages, salaries, benefits, recruitment, and training.

Job analysis is the examination of specific tasks assigned to a position, independent of who might be holding the job at any specific time.

Firms that have seasonal business patterns are less likely to hire contingent workers than firms that have relatively stable employment patterns.

Shirley was recently recruited as the HR specialist for a bank. Two weeks later, the accounts receivable clerk, Bonnie, approached her to inform her that she is being sexually harassed during her lunch break. Other employees taking their breaks in the same location and during the same time have started making sexually explicit remarks directed toward her. If Shirley is following the law, she will:

Which of the following statements is true of employment testing?

The Americans with Disabilities Act of 1990 seldom requires employers to make reasonable accommodations for disabled workers to perform their job.

Skills testing, personality testing, drug testing, and physical exams are the main categories of employment testing instituted by a large number of companies.

The _____ prohibited discrimination in hiring, promotion, and compensation against people with disabilities and required employers to make "reasonable" accommodations for them.

Describe the pay­for­performance approach to compensation and its impact on employee morale. List some of the common performance pay programs used by companies.

_____ examines what exactly needs to be done in each position to maximize the effectiveness of the organization­independent of who might be holding each position at any specific time.

Carlyle Manufacturing Inc. realized that putting inexperienced workers on an assembly line slows down other workers and results in a significant increase in errors and a decline in quality. Which of the following techniques could the company use to give new workers experience using real assembly line machinery without having them actually work on a real assembly line?

Compare the pros and cons of internal and external recruitment of human resources.

Companies that get the most from their people often consider their _____ their biggest investment.