Exam 15: HRM: Building a Top Quality Workforce

The practice of outsourcing:

Affirmative action refers to a policy:

_____ refers to the combination of pay and benefits that employees receive in exchange for their work.

Mary is a sales manager for a large telecommunications firm. She recently adopted a baby. She wants to take a few weeks off to spend time with her baby. When she requests the marketing director who is also her current supervisor for leave, she is told that he cannot "promise her anything" if she went ahead with her plans. She then discusses this matter with the HR manager. Which of the following explanations given to Mary by the HR manager is appropriate in this context?

HR can achieve the core goal of human resource (HR) management by:

A firm that wants to tap new ideas and fresh perspectives is likely to find an internal recruitment approach to be the best way to fill positions.

Which of the following are examples of benefits?

Many jobs disappeared entirely during the Great Recession as companies contracted out their work.

It is usually the _____ management that actively supports work­life balance programs.

Although the recession eased in 2011 and 2012, many experts believe employment levels will:

Michael, a regional manager, hates Toby from HR simply because he represents HR. Which of the following ways would best help Toby mend the relationship?

Which of the following is an instance of internal recruitment?

_____ is a management function focused on maximizing the effectiveness of the workforce by recruiting world­class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness.

Two­thirds of employers feel telecommuting employees are far less productive than their office­bound colleagues because they spend too much time surfing the Internet.

Human resource managers are generally held in very high regard by others within their organizations, because the human resources department generally attracts the best and brightest managerial talent in most companies.

Workers of all ages and both genders actively pursue more flexibility and work­life balance in their jobs.

Younger workers have startlingly high expectations for their pay, their responsibilities, and their job flexibility, but little willingness to "pay dues."

Alpha Technotronics Inc. has a high employee turnover rate in its call centers as it is a high­stress job and it is monotonous. When the company engages new hires, typically a group of 25 or 30 of them sit in a classroom with a team of instructors for two weeks, onsite, learning the systems and methods of the new job. What kind of training and development is being illustrated in this scenario?

Internal recruitment is the process of seeking employees within the firm to fill open positions.

Which of the following statements is true of affirmative action?