Exam 15: HRM: Building a Top Quality Workforce

_____ are a form of compensation in which payment is based on a percentage of sales.

While unfair treatment has been an issue for many years, recent legal changes have not made it any easier for women to sue their companies for any discrimination they face.

_____ involves creating the exact conditions that the trainee will face on the job and is often used for the training of airline pilots.

In 2008 and 2009, many companies withdrew programs aimed at retaining their older workers, and this may leave some firms with a critical dearth of highly experienced workers when the economy revs back up.

The Fair Labor Standards Act of 1938 established a minimum wage and overtime pay for employees working:

Many _____ have no expectation that employers will be loyal to them, and they do not feel that they owe their companies strong loyalty in return.

Leah is an HR manager with Danze Enterprises, a mid­sized consulting firm. She will soon be recruiting individuals to fill some new positions. Before doing so, she wants to review the specific responsibilities associated with each job. She can find this information in each position's _____.

A major reason why many HR managers struggle to add value to their firm is that they:

Most companies now do a very careful and thorough job of checking references and backgrounds before they hire new employees.

Strong orientation programs help to significantly reduce employee _____.

Employers should always document sound business reasons for termination and share those reasons with the employee.

_____ are compensation in the form of lump sum payments and are often used to reward individual employees for strong performance.

A job description defines the specific qualifications necessary to hold a particular position.

Roy Stewart wants to be an electrician but knows that before he can be hired as a fully qualified electrician, he must assist an experienced electrician for a period of two years before gaining full credentials to work in the field. This type of arrangement is an example of an apprenticeship program.

What problems do human resource managers face when they try to make a strategic contribution to their firm's business success? How can they overcome these problems?

One of the consequences of the Great Recession was that:

Salary is the pay an employee receives over a fixed period, most often weekly or monthly. Most professional, administrative, and managerial jobs pay salaries.

As the wage gap widens with the passage of each year, which of the following challenges will the HR management face?

James Gray is a 57­year­old accountant who has worked for a large software firm for almost 30 years. His yearly evaluations always show high performance. Despite this, his young new boss recently called him into his office to let him know that his last day of work will be at the end of the month, explaining that he preferred to work with employees closer to his own age. James viewed his boss's actions as unfair, so he decided to make an appointment with the HR director. The HR director would probably inform James that the new boss:

Companies that get the most from their people often consider their human resources their biggest investment.