Exam 15: HRM: Building a Top Quality Workforce

CEO pay during 2011 was correlated to how well companies fared in the stock market.

Affirmative action refers to policies meant to increase employment and educational opportunities for minority groups­especially groups defined by race, ethnicity, or gender.

John is scheduled for an interview today. He calls the HR manager to reschedule his appointment, because he has to take his grandmother to a doctor as she is down with fever. After explaining his situation, to John's surprise, the HR manager says that the position is no longer available. John can contact the EEOC to file a complaint, because the Family and Medical Leave Act prohibits organizations from discrimination in hiring in the case of employees who care for their elderly family members.

Middle­level managers usually demonstrate bias against worker flexibility programs, even when top management actively supports work­life balance programs.

Leading­edge firms expect every department including human resources to offer "big picture," strategic contributions that boost company value.

Describe the five steps of the selection process that results in a new hire. Explain why the selection process is important to the recruitment process.

In order to effectively develop an organization's workforce, human resource managers must work independently of other key managers within their organization.

Explain the problems that women workers face in the workplace and what is being done about it.

You can often tell if a company values the human resource function within the company based on the reporting relationship the HR manager has to the CEO or to the CFO.

One sign that senior management doesn't place much value on the human resources function in the organization is an organization chart that shows the HR department reporting to the CFO.

The _____ required firms with 50 or more employees to provide up to 12 weeks of job­secure unpaid leave for the birth or adoption of a child or the serious illness of a child, spouse, or parent.

Management development helps current and potential executives develop the skills they need to move into leadership positions.

Carl McNamara is a human resources manager who believes that his company needs some fresh energy and new ideas. Rather than hire from within, he's looking to fill some of the new openings in his company with qualified candidates from outside the company. Which of the following sources would probably provide him with the most effective way of locating potential employees who would be a good fit?

The core goal of human resource (HR) management can be achieved only in partnership with the _____ of the company.

_____ programs typically cover specific issues that the business faces but also less­tangible­yet equally important­topics, such as communication, planning, business­analysis, change management, coaching, and team­ building skills.

Hannah is interested in applying for a managerial job in her company, but she would like to know more about the nature of the position. In particular, she wonders whether it would involve much travel and whether she would have any direct interaction with the company's key customers. This type of information is likely to be included in the job description.

A way to determine whether senior management values the contributions of the HR department is to determine whether HR:

In a structured interview process, interviewers should gear their specific questions toward behaviors and experiences that are key for the new position.

Describe the different types of challenges that older workers and younger workers pose to human resource managers.

Businesses use _____ programs to develop leadership skills within the company.