Question 1

The measure of the ability of a process to consistently produce a product or service within design specifications is referred to as?

Accepted Answer

A)  Statistical quality control 
B)  Project management 
C)  Location factor rating 
D)  Process capability 
A)  Statistical quality control 
B)  Project management 
C)  Location factor rating 
D)  Process capability

Question 2

If process performance measurements fall within the acceptable control limits and appear to be normally distributed around the center line, we would say that the process is?

Accepted Answer

A)  Out of statistical control 
B)  Capable 
C)  In statistical control 
D)  Not capable 
A)  Out of statistical control 
B)  Capable 
C)  In statistical control 
D)  Not capable

Question 3

Poor worker training is likely an example of what type of variation?

Accepted Answer

A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation 
A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation

Question 4

A reasonable sample size for samples collected for a control chart would be?

Accepted Answer

A)  1 to 2 
B)  5 to 10 
C)  25 to 50 
D)  50 to 100 
A)  1 to 2 
B)  5 to 10 
C)  25 to 50 
D)  50 to 100

Question 5

SQC techniques are used exclusively for processes that are out of control.

Accepted Answer

A) True 
 B)False

Question 6

After initial control chart construction, the second step to continue statistical monitoring of a process is?

Accepted Answer

A)  Collect samples of size four or five periodically 
B)  Plot sample means and ranges on the control charts 
C)  If the process trends out of control, investigate the causes and eliminate assignable variations 
D)  Ensuring that the process is in control before beginning statistical monitoring 
A)  Collect samples of size four or five periodically 
B)  Plot sample means and ranges on the control charts 
C)  If the process trends out of control, investigate the causes and eliminate assignable variations 
D)  Ensuring that the process is in control before beginning statistical monitoring

Question 7

A machine in need of calibration would likely be a source of natural variation.

Accepted Answer

A) True 
 B)False

Question 8

The maximum level of defectives that a customer is potentially willing to accept is referred to as the?

Accepted Answer

A)  PPTD 
B)  LTPD 
C)  AQL 
D)  PQL 
A)  PPTD 
B)  LTPD 
C)  AQL 
D)  PQL

Question 9

Changes in weather would likely be a source of natural variation.

Accepted Answer

A) True 
 B)False

Question 10

The level of defects a customer considers completely unacceptable is referred to as the?

Accepted Answer

A)  PPTD 
B)  LTPD 
C)  AQL 
D)  PQL 
A)  PPTD 
B)  LTPD 
C)  AQL 
D)  PQL

Question 11

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. What is the Cpk value of this process?

Accepted Answer

A)  0.33 
B)  1.33 
C)  1.00 
D)  Not enough information to answer this question 
A)  0.33 
B)  1.33 
C)  1.00 
D)  Not enough information to answer this question

Question 12

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. Which statement below is most appropriate for this process?

Accepted Answer

A)  Process is not capable 
B)  Process is capable 
C)  Process is barely capable 
D)  Not enough information to answer this question 
A)  Process is not capable 
B)  Process is capable 
C)  Process is barely capable 
D)  Not enough information to answer this question

Question 13

A process with a Cpk value greater than 1.0 implies?

Accepted Answer

A)  The process is capable 
B)  The process is barely capable 
C)  The process is not capable 
D)  The Cpk value is unrelated to process capability 
A)  The process is capable 
B)  The process is barely capable 
C)  The process is not capable 
D)  The Cpk value is unrelated to process capability

Question 14

Variation that is attributable to a cause that can be fixed is referred to as?

Accepted Answer

A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation 
A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation

Question 15

SQC refers to?

Accepted Answer

A)  Statistical quality charting 
B)  Statistical quality capability 
C)  Statistical quality control 
D)  Statistical quality concept 
A)  Statistical quality charting 
B)  Statistical quality capability 
C)  Statistical quality control 
D)  Statistical quality concept

Question 16

Control ________ are used to monitor process performance.

Accepted Answer

The answer of Control ________ are used to monitor process...

Question 17

Time is an example of attribute data.

Accepted Answer

A) True 
 B)False

Question 18

Random variation in a process is referred to as?

Accepted Answer

A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation 
A)  Assignable variation 
B)  Nonspecific variation 
C)  Specific variation 
D)  Natural variation

Question 19

What type of control chart monitors the percent defective in a sample?

Accepted Answer

A)  P 
B)  C 
C)  x-bar 
D)  R 
A)  P 
B)  C 
C)  x-bar 
D)  R

Question 20

Statistical quality control was first considered by?

Accepted Answer

A)  Rosen 
B)  Lam 
C)  Deming 
D)  Shewhart 
A)  Rosen 
B)  Lam 
C)  Deming 
D)  Shewhart

The measure of the ability of a process to consistently produce a product or service within design specifications is referred to as?

If process performance measurements fall within the acceptable control limits and appear to be normally distributed around the center line, we would say that the process is?

Poor worker training is likely an example of what type of variation?

A reasonable sample size for samples collected for a control chart would be?

SQC techniques are used exclusively for processes that are out of control.

After initial control chart construction, the second step to continue statistical monitoring of a process is?

A machine in need of calibration would likely be a source of natural variation.

The maximum level of defectives that a customer is potentially willing to accept is referred to as the?

Changes in weather would likely be a source of natural variation.

The level of defects a customer considers completely unacceptable is referred to as the?

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. What is the Cpk value of this process?

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. Which statement below is most appropriate for this process?

A process with a Cpk value greater than 1.0 implies?

Variation that is attributable to a cause that can be fixed is referred to as?

SQC refers to?

Control ________ are used to monitor process performance.

Time is an example of attribute data.

Random variation in a process is referred to as?

What type of control chart monitors the percent defective in a sample?

Statistical quality control was first considered by?

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Six Sigma Quality Management

Global Supply Management

Location, Logistics, and Product Returns

Integrating Processes Along the Supply Chain

Filters

Exam 13: Supplement: Statistical Quality Control

The measure of the ability of a process to consistently produce a product or service within design specifications is referred to as?

If process performance measurements fall within the acceptable control limits and appear to be normally distributed around the center line, we would say that the process is?

Poor worker training is likely an example of what type of variation?

A reasonable sample size for samples collected for a control chart would be?

SQC techniques are used exclusively for processes that are out of control.

After initial control chart construction, the second step to continue statistical monitoring of a process is?

A machine in need of calibration would likely be a source of natural variation.

The maximum level of defectives that a customer is potentially willing to accept is referred to as the?

Changes in weather would likely be a source of natural variation.

The level of defects a customer considers completely unacceptable is referred to as the?

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. What is the Cpk value of this process?

A process with a mean output of 16 and a standard deviation of output of 0.75 has been provided specification limits of 19 and 13. Which statement below is most appropriate for this process?

A process with a Cpk value greater than 1.0 implies?

Variation that is attributable to a cause that can be fixed is referred to as?

SQC refers to?

Control ________ are used to monitor process performance.

Time is an example of attribute data.

Random variation in a process is referred to as?

What type of control chart monitors the percent defective in a sample?

Statistical quality control was first considered by?

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Six Sigma Quality Management

Global Supply Management

Location, Logistics, and Product Returns

Integrating Processes Along the Supply Chain

Filters