Question 1

A take back incentive by a company is a promise to provide a new copy of a product if another copy is returned.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of these statements is in accordance with the ethical standards on workplace management?

Accepted Answer

A)  Workers should typically be 15 years of age or older. 
B)  Require no more than 80 hours per work week. 
C)  Use no corporal punishment, only verbal abuse. 
D)  Provide a safe work environment except where time is crucial. 
A)  Workers should typically be 15 years of age or older. 
B)  Require no more than 80 hours per work week. 
C)  Use no corporal punishment, only verbal abuse. 
D)  Provide a safe work environment except where time is crucial. A

Question 3

Copies of the Wall Street Journal are printed locally and delivered to ten different newsstands throughout the area. The spotter picks up the papers at 4 a.m. and visits each site once, drops off a predetermined number of copies, and proceeds to the next location before returning to the printer. The driver has always determined his route "pretty much at random" however he recently read an article (in the Wall Street Journal) that addressed sustainability issues in services. He was so taken with the sustainability concept that he has decided to determine an optimal route for his ten stops. One morning he picks up his papers at 4 a.m. and then jots down each possible route and adds up the total distance traveled for that route. If it takes him one minute to evaluate a route, at what time will he begin to make his deliveries?

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Question 3

Correct Answer:

Verified

He will begin to make his deliveries 126 days from the time he begins enumerating the possible routes. He should be lauded for his sustainability initiative but might employ another technique to determine a optimal route.
Routes $=\frac{(n-1) !}{2}$
Routes $=\frac{(10-1) !}{2}$
Routes $=\frac{9 !}{2}=\frac{362,880}{2}=181,440$
Time $=181,440$ minutes $=126$ days

Accepted Answer

He will begin to make his deliveries 126 days from the time he begins enumerating the possible routes. He should be lauded for his sustainability initiative but might employ another technique to determine a optimal route.
Routes $ =\frac{(n-1) !}{2} $
Routes $ =\frac{(10-1) !}{2} $
Routes $ =\frac{9 !}{2}=\frac{362,880}{2}=181,440 $
Time $ =181,440 $ minutes $ =126 $ days

Question 4

Matrix 15.1
Use this data in this matrix to answer the following questions.
  
-Refer to Matrix 15.1. What is the charge for shipping a 3,750 pound crate in shipping class 70?

Accepted Answer

A)  $1,124 
B)  $858 
C)  $1,499 
D)  $986 
A)  $1,124 
B)  $858 
C)  $1,499 
D)  $986

Question 5

Sweet Action, Inc. is making the daily cupcake run across the Oklahoma City metropolitan area. They have seven customers and have identified the driving distance (in miles) between each pairwise combination as shown in the table. One-way streets and various construction projects affect driving distances such that the distance from one to the other may not be the same depending on which site is the starting point. Identify the most energy efficient route that begins at Sweet Action headquarters (SA) and visits each customer once before returning to headquarters.

Accepted Answer

Starting at site SA, the closest site is

Question 6

The Alphabet Soup Company is delivering the monthly supply of their fine product to their seven customers. The distances in miles between the customers are shown in the table and, wishing to be as efficient as possible, the driver would like to find the shortest route that takes her from the starting point A to every customer and then back to the starting point. Use the nearest neighbor heuristic to identify a route that would minimize the distance traveled.

Accepted Answer

Starting at site A, the closest site is

Question 7

The standard for time off as established by Social Accountability International is at least one day off for every five-day period.

Accepted Answer

A) True 
 B)False

Question 8

What pressures do organizational leaders feel in the area of sustainability?

Accepted Answer

A recent survey of top executives reveal

Question 9

In major international disasters, the United States typically has the leadership role.

Accepted Answer

A) True 
 B)False

Question 10

Use Figure 15.1 to answer the questions below.
  
-Refer to Figure 15.1. The starting point for the traveling salesman is location E, which is the first city in the visited city set. What is the total distance traveled to complete the tour using the nearest neighbor heuristic?

Accepted Answer

A)  320 miles 
B)  375 miles 
C)  395 miles 
D)  410 miles 
A)  320 miles 
B)  375 miles 
C)  395 miles 
D)  410 miles

Question 11

ISO 14001:2004 specifies guidelines for certification of companies and requires performance improvement plans to environmental management systems.

Accepted Answer

A) True 
 B)False

Question 12

The ecological needs of the planet and the firm's stewardship of the natural resources used in production are elements of:

Accepted Answer

A)  financial responsibility. 
B)  environmental responsibility. 
C)  social responsibility. 
D)  humanitarian logistics. 
A)  financial responsibility. 
B)  environmental responsibility. 
C)  social responsibility. 
D)  humanitarian logistics.

Question 13

The standard governing nine dimensions of ethical workforce management is ISO 8000:2008.

Accepted Answer

A) True 
 B)False

Question 14

The management of products from the customer back to the point of origin is an element of:

Accepted Answer

A)  quality of life programs. 
B)  the transportation method. 
C)  critical mass. 
D)  reverse logistics. 
A)  quality of life programs. 
B)  the transportation method. 
C)  critical mass. 
D)  reverse logistics.

Question 15

The meaning of the term "sustainability" might vary from firm to firm.

Accepted Answer

A) True 
 B)False

Question 16

A corporate recycling program that takes obsolete models and reuses some basic components in the next generation of products is an example of:

Accepted Answer

A)  reverse logistics and environmental responsibility. 
B)  social responsibility and ethics. 
C)  financial responsibility. 
D)  reverse logistics. 
A)  reverse logistics and environmental responsibility. 
B)  social responsibility and ethics. 
C)  financial responsibility. 
D)  reverse logistics.

Question 17

Pick a product imported from overseas and describe the intermodal options for bringing it to a retail location in your hometown?

Accepted Answer

Examples will vary. The four major modes

Question 18

A facility owned by the manufacturer or outsourced to a supplier that is proficient at disassembling products and wringing every last drop of value from them is a(n) ________.

Accepted Answer

The answer of A facility owned by the manufacturer or...

Question 19

________ can sometimes provide enough lead time to assemble disaster relief resources, but often disasters happen with little to no warning.

Accepted Answer

Forecasts

Question 20

What are the three elements of supply chain sustainability? Describe how each works and provide an example from industry for each.

Accepted Answer

The three elements of supply chain susta

Exam 15: Supply Chain Sustainability

A take back incentive by a company is a promise to provide a new copy of a product if another copy is returned.

Which of these statements is in accordance with the ethical standards on workplace management?

Matrix 15.1 Use this data in this matrix to answer the following questions. -Refer to Matrix 15.1. What is the charge for shipping a 3,750 pound crate in shipping class 70?

The standard for time off as established by Social Accountability International is at least one day off for every five-day period.

What pressures do organizational leaders feel in the area of sustainability?

In major international disasters, the United States typically has the leadership role.

Use Figure 15.1 to answer the questions below. -Refer to Figure 15.1. The starting point for the traveling salesman is location E, which is the first city in the visited city set. What is the total distance traveled to complete the tour using the nearest neighbor heuristic?

ISO 14001:2004 specifies guidelines for certification of companies and requires performance improvement plans to environmental management systems.

The ecological needs of the planet and the firm's stewardship of the natural resources used in production are elements of:

The standard governing nine dimensions of ethical workforce management is ISO 8000:2008.

The management of products from the customer back to the point of origin is an element of:

The meaning of the term "sustainability" might vary from firm to firm.

A corporate recycling program that takes obsolete models and reuses some basic components in the next generation of products is an example of:

Pick a product imported from overseas and describe the intermodal options for bringing it to a retail location in your hometown?

A facility owned by the manufacturer or outsourced to a supplier that is proficient at disassembling products and wringing every last drop of value from them is a(n) ________.

________ can sometimes provide enough lead time to assemble disaster relief resources, but often disasters happen with little to no warning.

What are the three elements of supply chain sustainability? Describe how each works and provide an example from industry for each.

Using Operations to Create Value

Process Strategy and Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Project Management

Forecasting

Inventory Management

Operations Planning and Scheduling

Resource Planning

Supply Chain Design

Supply Chain Logistic Networks

Supply Chain Integration

Supplement A Decision Making

Supplement J Operations Scheduling

Supplement K Layout

Supplement B Waiting Lines

Supplement C Special Inventory Models

Supplement D Linear Programming

Supplement E Simulation

Supplement F Financial Analysis

Supplement G Acceptance Sampling Plans

Supplement H Measuring Output Rates

Supplement I Learning Curve Analysis

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