Question 1

During an interview, small talk is not as important as structured questions.

Accepted Answer

A) True 
 B)False

Question 2

Jenny has applied for the position of an office assistant. What should she do, if her application letter and résumé fail to bring a response within a month?

Accepted Answer

A)  She should call to find out why she hasn't heard from the prospective employer. 
B)  She should send a follow-up letter or email. 
C)  She should cross this particular job possibility off her list and apply somewhere else. 
D)  She should mail them another copy of her application letter and résumé. 
A)  She should call to find out why she hasn't heard from the prospective employer. 
B)  She should send a follow-up letter or email. 
C)  She should cross this particular job possibility off her list and apply somewhere else. 
D)  She should mail them another copy of her application letter and résumé.

Question 3

Francois has just cleared the final round of the interview and was told that he will be sent the offer letter by email. Francois should ________.

Accepted Answer

A)  congratulate himself and look forward to his offer letter 
B)  insist that the offer letter be hand-delivered to him 
C)  request that they also let him know about it on the phone, as further confirmation 
D)  call them back frequently 
A)  congratulate himself and look forward to his offer letter 
B)  insist that the offer letter be hand-delivered to him 
C)  request that they also let him know about it on the phone, as further confirmation 
D)  call them back frequently

Question 4

You can practise interviewing by ________.

Accepted Answer

A)  writing down and memorizing your answers to expected interview questions 
B)  applying for many positions, even if you aren't interested in them 
C)  using an online interview simulator 
D)  talking with human resources professionals about what they look for in an interview 
A)  writing down and memorizing your answers to expected interview questions 
B)  applying for many positions, even if you aren't interested in them 
C)  using an online interview simulator 
D)  talking with human resources professionals about what they look for in an interview

Question 5

Towards the end of the middle section of your application letter, refer your reader to your résumé by citing ________.

Accepted Answer

A)  your references 
B)  a specific fact covered there 
C)  your volunteer experience 
D)  a general point 
A)  your references 
B)  a specific fact covered there 
C)  your volunteer experience 
D)  a general point

Question 6

"A single instance of poor etiquette can undo all your hard work in a job search;" therefore, it is advisable to maintain your professional behaviour every step of the way. Narrate a scenario where a seemingly minor lapse of judgment by the applicant resulted in losing out on a job offer.

Accepted Answer

One example of a seemingly minor lapse o

Question 7

Email is usually acceptable for follow-up messages, unless the interviewer has asked you to use other media.

Accepted Answer

A) True 
 B)False

Question 8

An application letter should follow the AIDA model for persuasive messages.

Accepted Answer

A) True 
 B)False

Question 9

Most employers are looking for the following appearance traits in a prospective employee during the interview: ________.

Accepted Answer

A)  A nice perfume or cologne because scent says a lot about you 
B)  A trendy haircut or colour to show you are current 
C)  Neat fingernails and professional-looking shoes to show attention to detail 
D)  Neutral colours with no patterns to show you are conservative 
A)  A nice perfume or cologne because scent says a lot about you 
B)  A trendy haircut or colour to show you are current 
C)  Neat fingernails and professional-looking shoes to show attention to detail 
D)  Neutral colours with no patterns to show you are conservative

Question 10

The first major question employers try to answer from an interview is whether you would be a good fit in terms of personality and organizational culture.

Accepted Answer

A) True 
 B)False

Question 11

When choosing what to wear for an interview, the best policy is to ________.

Accepted Answer

A)  pick something that will make you stand out from the crowd 
B)  choose conservative business wear 
C)  buy an expensive suit 
D)  wear whatever makes you most comfortable 
A)  pick something that will make you stand out from the crowd 
B)  choose conservative business wear 
C)  buy an expensive suit 
D)  wear whatever makes you most comfortable

Question 12

If your application letter and résumé fail to elicit a response, you may contact them a week after the close date.

Accepted Answer

A) True 
 B)False

Question 13

During a job interview, which of the following should you do?

Accepted Answer

A)  Answer right away even for difficult questions. 
B)  Avoid one-word, yes-or-no answers. 
C)  Save all your questions until the end of the interview. 
D)  Ask about salary at the end of the interview. 
A)  Answer right away even for difficult questions. 
B)  Avoid one-word, yes-or-no answers. 
C)  Save all your questions until the end of the interview. 
D)  Ask about salary at the end of the interview.

Question 14

During a stress interview you might be asked pointed questions designed to anger or unsettle you.

Accepted Answer

A) True 
 B)False

Question 15

Explain what you should expect and focus on during a selection interview.

Accepted Answer

A selection interview almost always take

Question 16

RIME Technologies is recruiting young, creative, and talented individuals to fill their vacancies. As an applicant for this job, your objective should be to ________.

Accepted Answer

A)  mirror company objectives 
B)  upgrade your creative skills 
C)  conduct research on their customer base 
D)  find out if the job is a good match for your goals and capabilities 
A)  mirror company objectives 
B)  upgrade your creative skills 
C)  conduct research on their customer base 
D)  find out if the job is a good match for your goals and capabilities

Question 17

The best way to counteract stress during job interviews is to ________.

Accepted Answer

A)  remind yourself that you have value to offer 
B)  use humour to mask these feelings 
C)  act overly confident to counteract these feelings 
D)  rely on your appearance alone 
A)  remind yourself that you have value to offer 
B)  use humour to mask these feelings 
C)  act overly confident to counteract these feelings 
D)  rely on your appearance alone

Question 18

You are more likely to succeed in a job interview if you ________.

Accepted Answer

A)  carry a know-it-all attitude 
B)  maintain eye contact with the interviewer 
C)  avoid using hand gestures 
D)  critique yourself 
A)  carry a know-it-all attitude 
B)  maintain eye contact with the interviewer 
C)  avoid using hand gestures 
D)  critique yourself

Question 19

It has been two days since Kurt finished his interview and he hasn't heard from the organization. In this case he should ________.

Accepted Answer

A)  have a friend call to see whether he got the job 
B)  write a follow-up letter and include another copy of his résumé 
C)  write a note of thanks and reinforce the reasons why he is a good fit for the position 
D)  assume that he didn't get the job if he hasn't heard anything 
A)  have a friend call to see whether he got the job 
B)  write a follow-up letter and include another copy of his résumé 
C)  write a note of thanks and reinforce the reasons why he is a good fit for the position 
D)  assume that he didn't get the job if he hasn't heard anything

Question 20

Employers don't treat telephone interviews as seriously as in-person interviews.

Accepted Answer

A) True 
 B)False

During an interview, small talk is not as important as structured questions.

Jenny has applied for the position of an office assistant. What should she do, if her application letter and résumé fail to bring a response within a month?

Francois has just cleared the final round of the interview and was told that he will be sent the offer letter by email. Francois should ________.

You can practise interviewing by ________.

Towards the end of the middle section of your application letter, refer your reader to your résumé by citing ________.

"A single instance of poor etiquette can undo all your hard work in a job search;" therefore, it is advisable to maintain your professional behaviour every step of the way. Narrate a scenario where a seemingly minor lapse of judgment by the applicant resulted in losing out on a job offer.

Email is usually acceptable for follow-up messages, unless the interviewer has asked you to use other media.

An application letter should follow the AIDA model for persuasive messages.

Most employers are looking for the following appearance traits in a prospective employee during the interview: ________.

The first major question employers try to answer from an interview is whether you would be a good fit in terms of personality and organizational culture.

When choosing what to wear for an interview, the best policy is to ________.

If your application letter and résumé fail to elicit a response, you may contact them a week after the close date.

During a job interview, which of the following should you do?

During a stress interview you might be asked pointed questions designed to anger or unsettle you.

Explain what you should expect and focus on during a selection interview.

RIME Technologies is recruiting young, creative, and talented individuals to fill their vacancies. As an applicant for this job, your objective should be to ________.

The best way to counteract stress during job interviews is to ________.

You are more likely to succeed in a job interview if you ________.

It has been two days since Kurt finished his interview and he hasn't heard from the organization. In this case he should ________.

Employers don't treat telephone interviews as seriously as in-person interviews.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

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Exam 14: Applying and Interviewing for Employment

During an interview, small talk is not as important as structured questions.

Jenny has applied for the position of an office assistant. What should she do, if her application letter and résumé fail to bring a response within a month?

Francois has just cleared the final round of the interview and was told that he will be sent the offer letter by email. Francois should ________.

You can practise interviewing by ________.

Towards the end of the middle section of your application letter, refer your reader to your résumé by citing ________.

"A single instance of poor etiquette can undo all your hard work in a job search;" therefore, it is advisable to maintain your professional behaviour every step of the way. Narrate a scenario where a seemingly minor lapse of judgment by the applicant resulted in losing out on a job offer.

Email is usually acceptable for follow-up messages, unless the interviewer has asked you to use other media.

An application letter should follow the AIDA model for persuasive messages.

Most employers are looking for the following appearance traits in a prospective employee during the interview: ________.

The first major question employers try to answer from an interview is whether you would be a good fit in terms of personality and organizational culture.

When choosing what to wear for an interview, the best policy is to ________.

If your application letter and résumé fail to elicit a response, you may contact them a week after the close date.

During a job interview, which of the following should you do?

During a stress interview you might be asked pointed questions designed to anger or unsettle you.

Explain what you should expect and focus on during a selection interview.

RIME Technologies is recruiting young, creative, and talented individuals to fill their vacancies. As an applicant for this job, your objective should be to ________.

The best way to counteract stress during job interviews is to ________.

You are more likely to succeed in a job interview if you ________.

It has been two days since Kurt finished his interview and he hasn't heard from the organization. In this case he should ________.

Employers don't treat telephone interviews as seriously as in-person interviews.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Filters