Exam 5: Completing Business Messages

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The best font size to use for the text on most business documents is ________.

(Multiple Choice)
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Valuable software functions on your word processor include ________.

(Multiple Choice)
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To make your message look professional, interesting, and up-to-date, use elements such as white space, margin, justification, type faces, and type styles.

(True/False)
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"Walking to the office, a red sports car passed her." This is an example of ________.

(Multiple Choice)
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Flush left, ragged-right type should be used in business documents because ________.

(Multiple Choice)
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Using all uppercase letters is a good idea when you want to draw readers' attention to a specific paragraph.

(True/False)
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Short paragraphs have ________ words or fewer.

(Short Answer)
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Describe the techniques you should use when designing messages for mobile devices.

(Essay)
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Serif typefaces are best for text rather than for large-sized headings or titles.

(True/False)
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A more open or contemporary margin type for business documents is ________.

(Short Answer)
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To help make your writing more concise, do all of the following EXCEPT ________.

(Multiple Choice)
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When creating a document, the only thing that really matters is the quality of the writing; the appearance of the document is unimportant.

(True/False)
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In business writing, electronic media makes you sound more professional.

(True/False)
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Which of the following is an example of a hedging sentence?

(Multiple Choice)
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Instead of the phrase "due to the fact that," you should use the word ________.

(Multiple Choice)
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When revising for clarity, it is important to ________.

(Multiple Choice)
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When designing a business document, a writer should ________.

(Multiple Choice)
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Explain the importance and process of proofreading. Why does it matter and what should you look for?

(Essay)
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A majority of executives no longer care about grammar, spelling, or clarity in messaging.

(True/False)
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All of the following EXCEPT ________ are ways of making your document design more effective.

(Multiple Choice)
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