Exam 5: Completing Business Messages

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________ headings identify a topic but are not self-contained, i.e., readers cannot skim just the headings and subheadings to understand the document; they need to read the rest of the document, as well.

(Multiple Choice)
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Discuss the importance of making a document more concise.

(Essay)
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When revising for clarity, it is important to do all of the following EXCEPT ________.

(Multiple Choice)
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Avoid using phrases like "due to the fact that" or "until such time as" because they are inefficient.

(True/False)
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Graphical elements that precede each item in a list are known as ________.

(Multiple Choice)
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If possible, it is better to revise a few days after completing a rough draft rather than right away.

(True/False)
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A sentence that begins with a starter such as it or there is probably longer than it needs to be.

(True/False)
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One of the best ways to make your document more visually appealing and interesting is to use a wide variety of different typefaces-three to five per page is ideal.

(True/False)
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Using the same grammatical pattern to express two or more similar ideas is called ________ construction.

(Short Answer)
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Which of the following is NOT a method to make your message more concise.

(Multiple Choice)
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What does "hedging" mean?

(Multiple Choice)
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Typeface refers to ________.

(Multiple Choice)
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Parallel construction occurs when a writer uses the same grammatical pattern to express similar ideas.

(True/False)
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Robert is writing an instruction manual for a line of power tools. Though the manual is in English, it will be used by people from many different countries. What should Robert do to improve the readability of the document?

(Multiple Choice)
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Proofreading quickly is important; therefore, you should try to complete your proofreading in just one read-through of the document to save time.

(True/False)
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Business writers should try to incorporate as many design elements as possible into their documents in order to make them more visually appealing and interesting to readers.

(True/False)
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Margins that are ________ have both left and right margins lining up in a solid block of text.

(Short Answer)
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What is the name of the communication method that involves sending and receiving messages purely through the power of the mind?

(Multiple Choice)
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Lists have a ________, which is an introductory phrase or complete sentence.

(Short Answer)
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Change verbs to nouns whenever it is possible in order to make your writing sound more formal. For example, use the word "implementation" rather than "implement."

(True/False)
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