Question 1

Which of the following is a repercussion of groupthink?

Accepted Answer

A)  Too many alternatives will emerge, making it impossible to reach consensus. 
B)  Members will test and analyze their assumptions against those of others in the team. 
C)  Each person will believe that he or she is right and make it hard to reach consensus. 
D)  Members will fail to prepare contingency plans to cope with foreseeable setbacks. 
E)  Members will make decisions that are riskier than the initial inclination of its members. 
A)  Too many alternatives will emerge, making it impossible to reach consensus. 
B)  Members will test and analyze their assumptions against those of others in the team. 
C)  Each person will believe that he or she is right and make it hard to reach consensus. 
D)  Members will fail to prepare contingency plans to cope with foreseeable setbacks. 
E)  Members will make decisions that are riskier than the initial inclination of its members.

Question 2

Which of the following actions is most likely to make a meeting effective?

Accepted Answer

A)  ensuring that the leader avoids summarizing the group's consensus if the group does not formally vote 
B)  scheduling controversial items later in the meeting when energy levels are high 
C)  paying attention to the task at hand, not to people and processes 
D)  making information on the agenda specific so that participants can come prepared 
E)  using an omnibus motion to help a group approve items one at a time 
A)  ensuring that the leader avoids summarizing the group's consensus if the group does not formally vote 
B)  scheduling controversial items later in the meeting when energy levels are high 
C)  paying attention to the task at hand, not to people and processes 
D)  making information on the agenda specific so that participants can come prepared 
E)  using an omnibus motion to help a group approve items one at a time

Question 3

Which of the following is a characteristic of successful student teams?

Accepted Answer

A)  They set ambiguous objectives and deadlines to allow flexibility in work. 
B)  They make decisions together instead of having individuals make decisions. 
C)  They respond only to words or verbal communication and not to emotions. 
D)  They expect members to complete their own specific tasks instead of working together. 
E)  They recognize but do not acknowledge the contribution of every team member to the team's success. 
A)  They set ambiguous objectives and deadlines to allow flexibility in work. 
B)  They make decisions together instead of having individuals make decisions. 
C)  They respond only to words or verbal communication and not to emotions. 
D)  They expect members to complete their own specific tasks instead of working together. 
E)  They recognize but do not acknowledge the contribution of every team member to the team's success.

Question 4

Which of the following is a difference between formal and informal meetings?

Accepted Answer

A)  In formal meetings, motions are rarely made before a topic can be debated; in informal meetings, motions must be formally made. 
B)  In formal meetings, minutes are never maintained; in informal meetings, minutes are always maintained. 
C)  Formal meetings are less common in the workplace than informal meetings. 
D)  In formal meetings, votes should be avoided if most people seem to agree; in informal meetings, each point is voted on. 
E)  Formal meetings are better for team building than informal meetings. 
A)  In formal meetings, motions are rarely made before a topic can be debated; in informal meetings, motions must be formally made. 
B)  In formal meetings, minutes are never maintained; in informal meetings, minutes are always maintained. 
C)  Formal meetings are less common in the workplace than informal meetings. 
D)  In formal meetings, votes should be avoided if most people seem to agree; in informal meetings, each point is voted on. 
E)  Formal meetings are better for team building than informal meetings.

Question 5

Ahmet is a literary agent and is meeting with his co-workers to discuss different possible ways to market an author's new and controversial book. He willingly opts to play the role of devil's advocate in this meeting. Considering this, Ahmet most likely

Accepted Answer

A)  summarizes the main points in the meeting. 
B)  challenges the different suggestions put forward to market the book. 
C)  encourages the participation of co-workers to gather ideas. 
D)  organizes how the meeting will be run. 
E)  combines ideas to come up with a unique marketing solution. 
A)  summarizes the main points in the meeting. 
B)  challenges the different suggestions put forward to market the book. 
C)  encourages the participation of co-workers to gather ideas. 
D)  organizes how the meeting will be run. 
E)  combines ideas to come up with a unique marketing solution.

Question 6

Which of the following is the foundation of a good meeting?

Accepted Answer

A)  brainstorming ideas 
B)  preparing minutes 
C)  planning the agenda 
D)  motivating members 
E)  sharing ideas 
A)  brainstorming ideas 
B)  preparing minutes 
C)  planning the agenda 
D)  motivating members 
E)  sharing ideas

Question 7

Which of the following is true of the voting process in a team?

Accepted Answer

A)  It is a short and quick process. 
B)  It ensures people in the minority are content. 
C)  It makes it easy for all participants to commit to the plan. 
D)  It occurs after consensus has been arrived at. 
E)  It should not be used in the decision-making process. 
A)  It is a short and quick process. 
B)  It ensures people in the minority are content. 
C)  It makes it easy for all participants to commit to the plan. 
D)  It occurs after consensus has been arrived at. 
E)  It should not be used in the decision-making process.

Question 8

Which of the following statements is true of team leaders?

Accepted Answer

A)  A team leader can emerge during the teamwork process. 
B)  A team leader must be formally designated by the team members. 
C)  A team leader is responsible for doing all the work. 
D)  A team leader has the best ideas in the team. 
E)  A team leader must be the one who can do the best work. 
A)  A team leader can emerge during the teamwork process. 
B)  A team leader must be formally designated by the team members. 
C)  A team leader is responsible for doing all the work. 
D)  A team leader has the best ideas in the team. 
E)  A team leader must be the one who can do the best work.

Question 9

Lamar is a leader of a team that has been given the task of coming up with ideas for the company's Annual Day. After a week of meeting with his team, Lamar presents a unique problem to his supervisor. He claims that the team refuses to disagree with any suggestions and decides on the first idea provided. As a result, the team is unable to come up with any good ideas. List several options that Lamar can take to resolve this conflict in his team.

Accepted Answer

To resolve the conflict in his team:
@#LAT-DLM&Lam

Question 10

What are some key factors that help a team leader manage her writing team more efficiently?

Accepted Answer

The following factors help a team leader

Question 11

To reduce the number of conflicts in a team, it is useful to

Accepted Answer

A)  realize that team members are responsible for each other's happiness. 
B)  avoid discussing ground rules at the beginning. 
C)  discuss conflicts only when they become unavoidable. 
D)  avoid acknowledging problems as they arise. 
E)  make responsibilities clear at the beginning. 
A)  realize that team members are responsible for each other's happiness. 
B)  avoid discussing ground rules at the beginning. 
C)  discuss conflicts only when they become unavoidable. 
D)  avoid acknowledging problems as they arise. 
E)  make responsibilities clear at the beginning.

Question 12

Benito, a team leader, needs to ensure that the collaborative document he and his team created is revised. While revising, he notices that the document is written well, but it does not meet the conventions of business writing. What steps should Benito take to ensure that he revises the document well?

Accepted Answer

Revising a collaborative document requir

Question 13

Which of the following statements about meetings is true?

Accepted Answer

A)  Lengthy minutes of a meeting should never be recorded. 
B)  A meeting that starts off with routine items is always off to a good start. 
C)  Highly sensitive topics should not be carried over to a second meeting. 
D)  At the end of a meeting, the leader should summarize all decisions. 
E)  Meetings have a single purpose-to share information. 
A)  Lengthy minutes of a meeting should never be recorded. 
B)  A meeting that starts off with routine items is always off to a good start. 
C)  Highly sensitive topics should not be carried over to a second meeting. 
D)  At the end of a meeting, the leader should summarize all decisions. 
E)  Meetings have a single purpose-to share information.

Question 14

Annamarie, a project manager, is preparing for a meeting with her team members. Based on the emails her team members have sent her for the meeting, she makes a note of the topics to be discussed, who is introducing each topic, and how long each discussion will take. She then sends out an email containing this information to her team members. In this scenario, Annamarie has

Accepted Answer

A)  written the minutes of the meeting. 
B)  created an agenda for the meeting. 
C)  planned an omnibus motion for the meeting. 
D)  played devil's advocate during the meeting. 
E)  prepared a groupthink strategy to be used during the meeting. 
A)  written the minutes of the meeting. 
B)  created an agenda for the meeting. 
C)  planned an omnibus motion for the meeting. 
D)  played devil's advocate during the meeting. 
E)  prepared a groupthink strategy to be used during the meeting.

Question 15

Ji-hu is leading a campaign against illegal logging. He ensures that his team meets once a week. Although the campaign has been progressing smoothly, Ji-hu notices various conflicts arising between some team members, which may be affecting their work. Which of the following steps should he take to help reduce the number of conflicts in the team?

Accepted Answer

A)  Discuss the problems with them immediately instead of putting it off. 
B)  Ignore the problems because conflicts are natural when people work together. 
C)  Discuss the problems with the team members once the campaign is over. 
D)  Overlook complaints that some team members are not doing their fair share. 
E)  Create ambiguous rules that offer flexibility during work and avoid conflict. 
A)  Discuss the problems with them immediately instead of putting it off. 
B)  Ignore the problems because conflicts are natural when people work together. 
C)  Discuss the problems with the team members once the campaign is over. 
D)  Overlook complaints that some team members are not doing their fair share. 
E)  Create ambiguous rules that offer flexibility during work and avoid conflict.

Question 16

Members of the "Support a Livable Wage" campaign are currently finalizing ways to create public participation on the issue and persuade the state government to change its laws on the minimum wage. Which of the following phases is the campaigning team most likely in?

Accepted Answer

A)  production 
B)  coordination 
C)  initiation 
D)  formation 
E)  formalization 
A)  production 
B)  coordination 
C)  initiation 
D)  formation 
E)  formalization

Question 17

Which of the following integrates project management with communications and is a free software platform?

Accepted Answer

A)  Wrike 
B)  Redbooth 
C)  Google+ 
D)  Basecamp 
E)  Campfire 
A)  Wrike 
B)  Redbooth 
C)  Google+ 
D)  Basecamp 
E)  Campfire

Question 18

Procedural dimensions of teams focus on

Accepted Answer

A)  solutions. 
B)  methods. 
C)  people. 
D)  content. 
E)  data. 
A)  solutions. 
B)  methods. 
C)  people. 
D)  content. 
E)  data.

Question 19

Alejandra and her team are in the initial stages of a project and are having a team meeting. During the meeting, people volunteer for various roles and the team sets ground rules. They also decide that they will meet twice a week to discuss their progress and any setbacks faced. Alejandra 's team is currently in the ________ stage of the life of a task team.

Accepted Answer

A)  formation 
B)  coordination 
C)  finalization 
D)  formalization 
E)  interpersonal 
A)  formation 
B)  coordination 
C)  finalization 
D)  formalization 
E)  interpersonal

Question 20

One common ground rule of workplace teams is to have only those members with experience and knowledge speak on key issues and procedures.

Accepted Answer

A) True 
 B)False

Which of the following is a repercussion of groupthink?

Which of the following actions is most likely to make a meeting effective?

Which of the following is a characteristic of successful student teams?

Which of the following is a difference between formal and informal meetings?

Ahmet is a literary agent and is meeting with his co-workers to discuss different possible ways to market an author's new and controversial book. He willingly opts to play the role of devil's advocate in this meeting. Considering this, Ahmet most likely

Which of the following is the foundation of a good meeting?

Which of the following is true of the voting process in a team?

Which of the following statements is true of team leaders?

What are some key factors that help a team leader manage her writing team more efficiently?

To reduce the number of conflicts in a team, it is useful to

Which of the following statements about meetings is true?

Members of the "Support a Livable Wage" campaign are currently finalizing ways to create public participation on the issue and persuade the state government to change its laws on the minimum wage. Which of the following phases is the campaigning team most likely in?

Which of the following integrates project management with communications and is a free software platform?

Procedural dimensions of teams focus on

One common ground rule of workplace teams is to have only those members with experience and knowledge speak on key issues and procedures.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Building Goodwill

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Developing Job Application Materials

Interviewing, Writing Follow-Up Messages, and Succeeding in the Job

Creating Visuals and Data Displays

Writing Proposals

Writing Reports

Making Oral Presentations

Filters

Exam 7: Working and Writing in Teams

Which of the following is a repercussion of groupthink?

Which of the following actions is most likely to make a meeting effective?

Which of the following is a characteristic of successful student teams?

Which of the following is a difference between formal and informal meetings?

Ahmet is a literary agent and is meeting with his co-workers to discuss different possible ways to market an author's new and controversial book. He willingly opts to play the role of devil's advocate in this meeting. Considering this, Ahmet most likely

Which of the following is the foundation of a good meeting?

Which of the following is true of the voting process in a team?

Which of the following statements is true of team leaders?

What are some key factors that help a team leader manage her writing team more efficiently?

To reduce the number of conflicts in a team, it is useful to

Which of the following statements about meetings is true?

Members of the "Support a Livable Wage" campaign are currently finalizing ways to create public participation on the issue and persuade the state government to change its laws on the minimum wage. Which of the following phases is the campaigning team most likely in?

Which of the following integrates project management with communications and is a free software platform?

Procedural dimensions of teams focus on

One common ground rule of workplace teams is to have only those members with experience and knowledge speak on key issues and procedures.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Building Goodwill

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Developing Job Application Materials

Interviewing, Writing Follow-Up Messages, and Succeeding in the Job

Creating Visuals and Data Displays

Writing Proposals

Writing Reports

Making Oral Presentations

Filters