Exam 8: Understand and Manage Power and Politics

Conscientious employees are more likely to use constructive resistance, whereas less conscientious employees are more likely to use dysfunctional resistance.

__________ power is the extent to which a manager can deny desired rewards or administer punishments to control other people.

When one person or group relies on another person or group to get what they want or need, it is known as __________.

Because compliance is an extrinsic form of motivation, it generates the maximum effort, proportional to the reward or punishment.

__________ is action that occurs against another's will.

The ability of a person or group to influence others or the capacity to change the behavior or attitude of another in a desired fashion is known as __________.

__________ are efforts by organizational members to seek resources and achieve desired goals through informal systems and structures.

Directives falling within the zone of indifference are __________.

__________ is defined as the ability to accurately understand social interactions and interpret one's behavior and that of others, as well as be keenly attuned to diverse social situations.

The ability to understand and influence others to act in ways that enhance personal or organizational objectives is known as:

Responses to power include conformity and resistance.

Compliance occurs when individuals accept an influence attempt out of duty or obligation.

Which of the following forms of power arises from alliances that are formed when someone does a favor for someone else, creating an obligation to return the favor?

Fortunately, expert power is absolute, not relative.

The power that comes from the ability to influence another in a social relation is known as __________.

The extent to which one accepts that power in institutions and organizations is distributed unequally is known as:

Research finds that employees who use constructive resistance are more likely to receive negative performance ratings from managers, while employees who use dysfunctional resistance are more likely to receive positive ratings from managers.

Patterns of activity and relationships that arise in everyday activities as individuals and groups engage together in work environments are known as:

Explain power bases and the two main ways to create power bases in organizations.

__________ is defined as the potential to influence others or the capacity to change the behavior or attitude of another in a desired fashion.