Exam 8: Understand and Manage Power and Politics

Which of the following terms refer to the extent to which people in organizations work within or around formal policies and procedures to get things done?

Information power is based on the ability to administer outcomes that have positive valence and remove or decrease outcomes that have negative valence.

A dependency occurs when one person or group relies on another person or group to get what it wants or needs.

Association power refers to a form of power that arises from alliances with others developed through reciprocity.

The problem of deferring responsibility and accountability upward in organizations is known as dysfunctional resistance.

Working around the system to accomplish a task or goal when the normal process or method is not producing the desired result is known as __________.

Referent power is the ability to alter another's behavior because of the individual's desire to identify with the power source.

__________ occurs when an individual accepts influence because the induced behavior is congruent with their value system.

Which of the following is most likely to be true in an organization with asymmetrical influence relations?

Coercive power is the extent to which a manager can use extrinsic and intrinsic rewards to control other people.

__________ resistance involves a passive form of noncompliance in which individuals ignore or dismiss the request of the influencing agent.

Directives falling within the zone of indifference are automatically obeyed, whereas those falling outside of it are questioned.

__________ involves sharing power, information, decision-making authority, and rewards with others.

We can increase our power by expanding the power of those around us.

__________ power comes from the ability to deliver outcomes that have positive value (i.e., positive rewards) and increase outcomes with negative value.

__________ power is the ability to alter another's behavior because the person wants to identify with the power source.

Which of the following powers does a manager exert by withholding positive outcomes, such as special assignments or bonuses, to control the behavior of employees?

Which of the following is a way to avoid the corruptive effects of power?

The __________ is the range of authoritative requests to which a subordinate is willing to respond without subjecting them to critical evaluation or judgment.

Which of the following involves sharing power, information, decision-making authority, and rewards with others?