Question 1

Product reliability involves both short-term and long-term perspectives.

Accepted Answer

A) True 
 B)False

Question 2

A classroom has a presentation system that consists of four components, each of which must activate if the system is to work adequately. The first component has a reliability of 0.97, the second component has a reliability of 0.99, the third component has a reliability of 0.97, and the fourth component has a reliability of 0.93. What is the overall system reliability?

Accepted Answer

A) 0.87 
B) 0.95 
C) 0.93 
D) 0.97 
E) 0.89 
A) 0.87 
B) 0.95 
C) 0.93 
D) 0.97 
E) 0.89

Question 3

If a system depends on two subsystems functioning when activated, the reliability of that system is equal to that of the less reliable subsystem.

Accepted Answer

A) True 
 B)False

Question 4

Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.

Accepted Answer

A) True 
 B)False

Question 5

Designing for recycling helps facilitate

Accepted Answer

A) reduced legal liability. 
B) compliance with regulatory environments. 
C) increased product reliability. 
D) reduced standardization costs. 
E) better customer service. 
A) reduced legal liability. 
B) compliance with regulatory environments. 
C) increased product reliability. 
D) reduced standardization costs. 
E) better customer service.

Question 6

Reliability can be improved by the use of backup components.

Accepted Answer

A) True 
 B)False

Question 7

The quality function deployment matrices are often referred to as the "house of quality" because, when completed, they "house" all of the customer's quality requirements.

Accepted Answer

A) True 
 B)False

Question 8

Standardization can at times lead to serious difficulties and competitive struggles, particularly when systems are running under different conditions.

Accepted Answer

A) True 
 B)False

Question 9

Standardization refers to the extent to which there is absence of variety in a product, service, or process.

Accepted Answer

A) True 
 B)False

Question 10

Taguchi design methods involve identifying the optimal operating or environmental conditions for a given product.

Accepted Answer

A) True 
 B)False

Question 11

Design for production takes into account the capabilities of the organization to produce or deliver a given product or service.

Accepted Answer

A) True 
 B)False

Question 12

Companies wanting to do business in the European Union must not sell products that contain recycled materials.

Accepted Answer

A) True 
 B)False

Question 13

A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.

Accepted Answer

A) True 
 B)False

Question 14

Concurrent engineering is another term for sequential development.

Accepted Answer

A) True 
 B)False

Question 15

Research and development (R&D)refers to organized efforts that are directed toward increasing scientific knowledge and product (or process)innovation.

Accepted Answer

A) True 
 B)False

Question 16

Product life cycle management (PLM)incorporates all of the following except:

Accepted Answer

A) applied research. 
B) product design and development. 
C) working with suppliers. 
D) managing warranties. 
E) strategies for product recycling. 
A) applied research. 
B) product design and development. 
C) working with suppliers. 
D) managing warranties. 
E) strategies for product recycling.

Question 17

The Kano model provides the lesson that design elements that fall into each aspect of quality must first be _____.

Accepted Answer

A) determined 
B) standardized. 
C) completed. 
D) efficient. 
E) reinforced. 
A) determined 
B) standardized. 
C) completed. 
D) efficient. 
E) reinforced.

Question 18

If the average amount of time a product goes without failing decreased by some amount, that product's availability could nevertheless be maintained at previous levels by __________ its __________.

Accepted Answer

A) increasing; reliability 
B) reducing; time required for repair 
C) reducing; reliability 
D) reducing; reparability 
E) increasing; time required for repair 
A) increasing; reliability 
B) reducing; time required for repair 
C) reducing; reliability 
D) reducing; reparability 
E) increasing; time required for repair

Question 19

The term "degrees of newness" is associated with:

Accepted Answer

A) average age of employees. 
B) average length of time on the job. 
C) total years of business experience. 
D) degree of design change. 
E) average age of the capital equipment. 
A) average age of employees. 
B) average length of time on the job. 
C) total years of business experience. 
D) degree of design change. 
E) average age of the capital equipment.

Question 20

A system consists of two components, each of which must activate if the system is to activate. One component has a reliability of 0.99. The other has a reliability of 0.95. The components are independent of one another with respect to reliability. What is the overall system reliability?

Accepted Answer

A) 0.99 
B) 0.95 
C) 0.94 
D) 0.90 
E) Cannot be determined with this information. 
A) 0.99 
B) 0.95 
C) 0.94 
D) 0.90 
E) Cannot be determined with this information.

Product reliability involves both short-term and long-term perspectives.

If a system depends on two subsystems functioning when activated, the reliability of that system is equal to that of the less reliable subsystem.

Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.

Designing for recycling helps facilitate

Reliability can be improved by the use of backup components.

The quality function deployment matrices are often referred to as the "house of quality" because, when completed, they "house" all of the customer's quality requirements.

Standardization can at times lead to serious difficulties and competitive struggles, particularly when systems are running under different conditions.

Standardization refers to the extent to which there is absence of variety in a product, service, or process.

Taguchi design methods involve identifying the optimal operating or environmental conditions for a given product.

Design for production takes into account the capabilities of the organization to produce or deliver a given product or service.

Companies wanting to do business in the European Union must not sell products that contain recycled materials.

A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.

Concurrent engineering is another term for sequential development.

Research and development (R&D)refers to organized efforts that are directed toward increasing scientific knowledge and product (or process)innovation.

Product life cycle management (PLM)incorporates all of the following except:

The Kano model provides the lesson that design elements that fall into each aspect of quality must first be _____.

If the average amount of time a product goes without failing decreased by some amount, that product's availability could nevertheless be maintained at previous levels by its .

The term "degrees of newness" is associated with:

A system consists of two components, each of which must activate if the system is to activate. One component has a reliability of 0.99. The other has a reliability of 0.95. The components are independent of one another with respect to reliability. What is the overall system reliability?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 4: Product and Service Design

Product reliability involves both short-term and long-term perspectives.

If a system depends on two subsystems functioning when activated, the reliability of that system is equal to that of the less reliable subsystem.

Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.

Designing for recycling helps facilitate

Reliability can be improved by the use of backup components.

The quality function deployment matrices are often referred to as the "house of quality" because, when completed, they "house" all of the customer's quality requirements.

Standardization can at times lead to serious difficulties and competitive struggles, particularly when systems are running under different conditions.

Standardization refers to the extent to which there is absence of variety in a product, service, or process.

Taguchi design methods involve identifying the optimal operating or environmental conditions for a given product.

Design for production takes into account the capabilities of the organization to produce or deliver a given product or service.

Companies wanting to do business in the European Union must not sell products that contain recycled materials.

A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.

Concurrent engineering is another term for sequential development.

Research and development (R&D)refers to organized efforts that are directed toward increasing scientific knowledge and product (or process)innovation.

Product life cycle management (PLM)incorporates all of the following except:

The Kano model provides the lesson that design elements that fall into each aspect of quality must first be _____.

If the average amount of time a product goes without failing decreased by some amount, that product's availability could nevertheless be maintained at previous levels by __________ its __________.

The term "degrees of newness" is associated with:

A system consists of two components, each of which must activate if the system is to activate. One component has a reliability of 0.99. The other has a reliability of 0.95. The components are independent of one another with respect to reliability. What is the overall system reliability?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

If the average amount of time a product goes without failing decreased by some amount, that product's availability could nevertheless be maintained at previous levels by its .