Question 1

A manager with few subordinates is said to have a

Accepted Answer

A)  narrow span of control. 
B)  flat organisational structure. 
C)  managerial hierarchy. 
D)  matrix structure. 
E)  wide span of control. 
A)  narrow span of control. 
B)  flat organisational structure. 
C)  managerial hierarchy. 
D)  matrix structure. 
E)  wide span of control.

Question 2

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Accepted Answer

A)  chain of command. 
B)  span of management. 
C)  degree of centralisation or decentralisation. 
D)  nature and degree of departmentalisation. 
E)  degree of specialisation. 
A)  chain of command. 
B)  span of management. 
C)  degree of centralisation or decentralisation. 
D)  nature and degree of departmentalisation. 
E)  degree of specialisation.

Question 3

Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

Accepted Answer

A)  Taller 
B)  Wider 
C)  Flatter 
D)  narrower 
E)  efficient 
A)  Taller 
B)  Wider 
C)  Flatter 
D)  narrower 
E)  efficient

Question 4

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

Accepted Answer

A)  decentralise decision-making authority. 
B)  appoint lawyers to make business decisions. 
C)  train first-line managers to make these decisions. 
D)  exercise centralised decision-making authority. 
E)  consult investors when making important daily decisions. 
A)  decentralise decision-making authority. 
B)  appoint lawyers to make business decisions. 
C)  train first-line managers to make these decisions. 
D)  exercise centralised decision-making authority. 
E)  consult investors when making important daily decisions.

Question 5

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Accepted Answer

A) True 
 B)False

Question 6

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Accepted Answer

A) True 
 B)False

Question 7

An informal communications network is known as a

Accepted Answer

A)  memo. 
B)  company newspaper. 
C)  chain of command. 
D)  grapevine. 
E)  bulletin board. 
A)  memo. 
B)  company newspaper. 
C)  chain of command. 
D)  grapevine. 
E)  bulletin board.

Question 8

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Accepted Answer

A) True 
 B)False

Question 9

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Accepted Answer

A)  task force. 
B)  standing committee. 
C)  liaison committee. 
D)  ad hoc committee. 
E)  matrix team. 
A)  task force. 
B)  standing committee. 
C)  liaison committee. 
D)  ad hoc committee. 
E)  matrix team.

Question 10

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

Accepted Answer

A) True 
 B)False

Question 11

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Accepted Answer

A)  flat organisational width and wide height span 
B)  narrow span of control and tall organisational height 
C)  flat organisational height and a wide span of control 
D)  wide span of control and a tall organisational height 
E)  narrow span of control and flat organisational height 
A)  flat organisational width and wide height span 
B)  narrow span of control and tall organisational height 
C)  flat organisational height and a wide span of control 
D)  wide span of control and a tall organisational height 
E)  narrow span of control and flat organisational height

Question 12

A consulting manager at SAP has a very wide span of control.This is probably because the

Accepted Answer

A)  firm has a very loose, informal organisational structure. 
B)  consulting manager has a low level of accountability. 
C)  consulting manager is expected to delegate authority. 
D)  manager's subordinates aren't given much responsibility. 
E)  manager and his or her subordinates are very competent. 
A)  firm has a very loose, informal organisational structure. 
B)  consulting manager has a low level of accountability. 
C)  consulting manager is expected to delegate authority. 
D)  manager's subordinates aren't given much responsibility. 
E)  manager and his or her subordinates are very competent.

Question 13

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Accepted Answer

A)  Decentralisation 
B)  more than one basis for departmentalisation 
C)  delegation of authority 
D)  Centralisation 
E)  managerial decision making 
A)  Decentralisation 
B)  more than one basis for departmentalisation 
C)  delegation of authority 
D)  Centralisation 
E)  managerial decision making

Question 14

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

Accepted Answer

A)  segmentation. 
B)  decentralisation. 
C)  control. 
D)  delegation. 
E)  centralisation. 
A)  segmentation. 
B)  decentralisation. 
C)  control. 
D)  delegation. 
E)  centralisation.

Question 15

A benefit of job specialisation is that it

Accepted Answer

A)  is more difficult to design equipment. 
B)  is easier to train new employees. 
C)  is more time-consuming to change from one operation to another. 
D)  eliminates boredom. 
E)  enriches the job. 
A)  is more difficult to design equipment. 
B)  is easier to train new employees. 
C)  is more time-consuming to change from one operation to another. 
D)  eliminates boredom. 
E)  enriches the job.

Question 16

Personal rather than formal relationships among employees are known as the

Accepted Answer

A)  span of management. 
B)  chain of command. 
C)  informal organisation. 
D)  bureaucratic structure. 
E)  grapevine. 
A)  span of management. 
B)  chain of command. 
C)  informal organisation. 
D)  bureaucratic structure. 
E)  grapevine.

Question 17

Staff managers are part of the chain of command of an organisation.

Accepted Answer

A) True 
 B)False

Question 18

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Accepted Answer

A)  Network 
B)  Formal 
C)  Matrix 
D)  Informal 
E)  Line 
A)  Network 
B)  Formal 
C)  Matrix 
D)  Informal 
E)  Line

Question 19

Boss Queen, Inc.(BQI)
Boss Queen, Inc.(BQI) is a business-clothing store for professional women.The owner of the company has designed the business so that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organised separately by department, each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends, even when they are not working.However, the owner realises that she does not want to participate in these events because she does not want to seem that she is favouring certain people over others.
-Refer to Boss Queen, Inc.BQI can best be described as a(n) ____ organisation.

Accepted Answer

A)  span of management 
B)  decentralised 
C)  ad hoc 
D)  centralised 
E)  autocratic 
A)  span of management 
B)  decentralised 
C)  ad hoc 
D)  centralised 
E)  autocratic

Question 20

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Accepted Answer

A)  job trading. 
B)  specialisation. 
C)  departmentalisation by function. 
D)  job enlargement. 
E)  job rotation. 
A)  job trading. 
B)  specialisation. 
C)  departmentalisation by function. 
D)  job enlargement. 
E)  job rotation.

A manager with few subordinates is said to have a

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

An informal communications network is known as a

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

A consulting manager at SAP has a very wide span of control.This is probably because the

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

A benefit of job specialisation is that it

Personal rather than formal relationships among employees are known as the

Staff managers are part of the chain of command of an organisation.

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Products and Services

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

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Exam 7: Flexibility Within the Organisation

A manager with few subordinates is said to have a

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

An informal communications network is known as a

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

A consulting manager at SAP has a very wide span of control.This is probably because the

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

A benefit of job specialisation is that it

Personal rather than formal relationships among employees are known as the

Staff managers are part of the chain of command of an organisation.

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Products and Services

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

Filters