Question 1

The cusum chart is used for monitoring variables and measurement on a continuous scale.

Accepted Answer

A) True 
 B)False

Question 2

Statistical tools focus on causes rather than effects.

Accepted Answer

A) True 
 B)False

Question 3

World-class levels of process capability are measured by ________ defect levels.

Accepted Answer

A) parts per million 
B) parts per hundred thousand 
C) parts per ten thousand 
D) parts per thousand 
E) parts per hundred 
A) parts per million 
B) parts per hundred thousand 
C) parts per ten thousand 
D) parts per thousand 
E) parts per hundred

Question 4

In a variables control chart, large jumps of more than three or four standard deviations result in process drift.

Accepted Answer

A) True 
 B)False

Question 5

Statistical thinking is based on the concept that understanding variation and increasing variation are important keys to success.

Accepted Answer

A) True 
 B)False

Question 6

The ________ chart is used in monitoring process dispersion.

Accepted Answer

A)    chart 
B) c chart 
C) p chart 
D) R chart 
E) X chart 
A)    chart 
B) c chart 
C) p chart 
D) R chart 
E) X chart

Question 7

________ refers to the ability of a process to produce a product that meets specifications.

Accepted Answer

A) Process stability 
B) Process attribute 
C) Process variability 
D) Process capability 
E) Process conformance 
A) Process stability 
B) Process attribute 
C) Process variability 
D) Process capability 
E) Process conformance

Question 8

An attribute is a continuous measurement such as weight, height, or volume.

Accepted Answer

A) True 
 B)False

Question 9

The diameter of a mason jar is 3 inches but can be as large as 3.03 inches and as small as 2.97 inches. Twenty five samples of mason jars are taken and it is discovered that these components have a grand mean of 3.01 inches and a standard deviation of 0.02 inches. What is the capability of this process?

Accepted Answer

A) 0.08 
B) 0.16 
C) 0.33 
D) 0.49 
E) 0.66 
A) 0.08 
B) 0.16 
C) 0.33 
D) 0.49 
E) 0.66

Question 10

In a variables control chart, five points in succession are called a process run.

Accepted Answer

A) True 
 B)False

Question 11

Process population average, mean, range, moving range, and standard deviation are examples of ________.

Accepted Answer

A) attributes 
B) variables 
C) elements 
D) criteria 
E) paradigms 
A) attributes 
B) variables 
C) elements 
D) criteria 
E) paradigms

Question 12

________ variation results from some event, such as shift in a process mean or some unexpected occurrence.

Accepted Answer

A) Uncontrollable 
B) Nonrandom 
C) Stochastic 
D) Random 
E) Indefinite 
A) Uncontrollable 
B) Nonrandom 
C) Stochastic 
D) Random 
E) Indefinite

Question 13

What are the steps used in developing process control charts?

Accepted Answer

Statistical process control charts (also

Question 14

The ________ is used to identify slight but sustained shifts in a universe where there is no independence between observations.

Accepted Answer

A) cusum chart 
B) moving average chart 
C) s chart 
D) np chart 
E) R chart 
A) cusum chart 
B) moving average chart 
C) s chart 
D) np chart 
E) R chart

Question 15

________ variation is centered on a mean and occurs with a somewhat consistent amount of dispersion.

Accepted Answer

A) Nonrandom 
B) Specific 
C) Systematic 
D) Abnormal 
E) Random 
A) Nonrandom 
B) Specific 
C) Systematic 
D) Abnormal 
E) Random

Question 16

Consumer's risk happens when statistical quality analysis fails to result in the scrapping or reworking of a defective product.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true of nonrandom variation?

Accepted Answer

A) It is uncontrollable. 
B) It is centered on a mean. 
C) It occurs with a somewhat consistent amount of dispersion. 
D) It results from a shift in a process mean or some unexpected occurrence. 
E) It results in a process that is repeatable. 
A) It is uncontrollable. 
B) It is centered on a mean. 
C) It occurs with a somewhat consistent amount of dispersion. 
D) It results from a shift in a process mean or some unexpected occurrence. 
E) It results in a process that is repeatable.

Question 18

A(n)________ is a continuous measurement such as weight, height, or volume.

Accepted Answer

A) variable 
B) attribute 
C) paradigm 
D) criterion 
E) element 
A) variable 
B) attribute 
C) paradigm 
D) criterion 
E) element

Question 19

If a sample is systematic according to time, the product is inspected at regular intervals of time.

Accepted Answer

A) True 
 B)False

Question 20

The R chart is a process chart used to monitor the average of the characteristic being measured.

Accepted Answer

A) True 
 B)False

The cusum chart is used for monitoring variables and measurement on a continuous scale.

Statistical tools focus on causes rather than effects.

World-class levels of process capability are measured by ________ defect levels.

In a variables control chart, large jumps of more than three or four standard deviations result in process drift.

Statistical thinking is based on the concept that understanding variation and increasing variation are important keys to success.

The ________ chart is used in monitoring process dispersion.

________ refers to the ability of a process to produce a product that meets specifications.

An attribute is a continuous measurement such as weight, height, or volume.

In a variables control chart, five points in succession are called a process run.

Process population average, mean, range, moving range, and standard deviation are examples of ________.

________ variation results from some event, such as shift in a process mean or some unexpected occurrence.

What are the steps used in developing process control charts?

The ________ is used to identify slight but sustained shifts in a universe where there is no independence between observations.

________ variation is centered on a mean and occurs with a somewhat consistent amount of dispersion.

Consumer's risk happens when statistical quality analysis fails to result in the scrapping or reworking of a defective product.

Which of the following is true of nonrandom variation?

A(n)________ is a continuous measurement such as weight, height, or volume.

If a sample is systematic according to time, the product is inspected at regular intervals of time.

The R chart is a process chart used to monitor the average of the characteristic being measured.

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Attributes

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters

Exam 11: Statistically Based Quality Improvement for Variables

The cusum chart is used for monitoring variables and measurement on a continuous scale.

Statistical tools focus on causes rather than effects.

World-class levels of process capability are measured by ________ defect levels.

In a variables control chart, large jumps of more than three or four standard deviations result in process drift.

Statistical thinking is based on the concept that understanding variation and increasing variation are important keys to success.

The ________ chart is used in monitoring process dispersion.

________ refers to the ability of a process to produce a product that meets specifications.

An attribute is a continuous measurement such as weight, height, or volume.

In a variables control chart, five points in succession are called a process run.

Process population average, mean, range, moving range, and standard deviation are examples of ________.

________ variation results from some event, such as shift in a process mean or some unexpected occurrence.

What are the steps used in developing process control charts?

The ________ is used to identify slight but sustained shifts in a universe where there is no independence between observations.

________ variation is centered on a mean and occurs with a somewhat consistent amount of dispersion.

Consumer's risk happens when statistical quality analysis fails to result in the scrapping or reworking of a defective product.

Which of the following is true of nonrandom variation?

A(n)________ is a continuous measurement such as weight, height, or volume.

If a sample is systematic according to time, the product is inspected at regular intervals of time.

The R chart is a process chart used to monitor the average of the characteristic being measured.

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Attributes

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters