Question 1

The ________ uses past information to predict what the next process outcome will be.

Accepted Answer

A) np chart 
B) u chart 
C) moving average chart 
D) cusum chart 
E) p chart 
A) np chart 
B) u chart 
C) moving average chart 
D) cusum chart 
E) p chart

Question 2

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the probability of producing an out-of-spec battery?

Accepted Answer

A) 0.06 
B) 0.80 
C) 0.53 
D) 0.12 
E) 0.32 
A) 0.06 
B) 0.80 
C) 0.53 
D) 0.12 
E) 0.32

Question 3

The ________ is the difference between the largest measurement and the smallest measurement in a particular sample.

Accepted Answer

A) range 
B) median 
C) mode 
D) standard deviation 
E) mean 
A) range 
B) median 
C) mode 
D) standard deviation 
E) mean

Question 4

Proportion defective, number defective, number nonconforming in a consistent sample space, and number defects per unit are examples of ________.

Accepted Answer

A) criteria 
B) paradigms 
C) elements 
D) variables 
E) attributes 
A) criteria 
B) paradigms 
C) elements 
D) variables 
E) attributes

Question 5

A g chart is useful when data are hypergeometrically distributed.

Accepted Answer

A) True 
 B)False

Question 6

________ is useful because it ensures independence among observations.

Accepted Answer

A) Process capability 
B) Optimization 
C) Population distribution 
D) Process stability 
E) Randomization 
A) Process capability 
B) Optimization 
C) Population distribution 
D) Process stability 
E) Randomization

Question 7

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the process capability?

Accepted Answer

A) 0.06 
B) 0.80 
C) 0.53 
D) 0.12 
E) 0.38 
A) 0.06 
B) 0.80 
C) 0.53 
D) 0.12 
E) 0.38

Question 8

Which of the following is true of random variation?

Accepted Answer

A) It has a cause that can be identified. 
B) It can be easily controlled. 
C) It occurs with a somewhat consistent amount of dispersion. 
D) It results in a process that is not repeatable. 
E) It results from a shift in a process mean or some unexpected occurrence. 
A) It has a cause that can be identified. 
B) It can be easily controlled. 
C) It occurs with a somewhat consistent amount of dispersion. 
D) It results in a process that is not repeatable. 
E) It results from a shift in a process mean or some unexpected occurrence.

Question 9

In a variables control chart, which of the following is likely to occur if large jumps of more than three or four standard deviations take place?

Accepted Answer

A) erratic behavior 
B) nonrandom event 
C) process drift 
D) natural variation 
E) process run 
A) erratic behavior 
B) nonrandom event 
C) process drift 
D) natural variation 
E) process run

Question 10

To ________ means to sample in such a way that every piece of product has an equal chance of being selected for inspection.

Accepted Answer

A) randomize 
B) optimize 
C) stabilize 
D) rectify 
E) modify 
A) randomize 
B) optimize 
C) stabilize 
D) rectify 
E) modify

Question 11

Process stability means that the variation we observe in the process is ________ variation.

Accepted Answer

A) abnormal 
B) specific 
C) random 
D) systematic 
E) nonrandom 
A) abnormal 
B) specific 
C) random 
D) systematic 
E) nonrandom

Question 12

Processes that achieve capability indexes of 1.25 are world-class capable.

Accepted Answer

A) True 
 B)False

Question 13

One hundred percent samples are also known as screening samples.

Accepted Answer

A) True 
 B)False

Question 14

The ________ is used for monitoring variables and measurement on a continuous scale.

Accepted Answer

A) cusum chart 
B) c chart 
C) X chart 
D) np chart 
E) moving average chart 
A) cusum chart 
B) c chart 
C) X chart 
D) np chart 
E) moving average chart

Question 15

In a variables control chart, which of the following has likely occurred if two points in succession are farther than two standard deviations from the mean?

Accepted Answer

A) erratic behavior 
B) nonrandom event 
C) process drift 
D) natural variation 
E) process run 
A) erratic behavior 
B) nonrandom event 
C) process drift 
D) natural variation 
E) process run

Question 16

The upper and lower specifications for metal head plates are 5 ±0.1 cm. A sample of the metal head plates in 25 undergraduates yields a mean of 5.05. We know that the population standard deviation is 0.04. What is the population capability index?

Accepted Answer

A) 2.15 
B) 2.51 
C) 1.25 
D) 1.52 
E) 0.42 
A) 2.15 
B) 2.51 
C) 1.25 
D) 1.52 
E) 0.42

Question 17

What is the difference between random and nonrandom variation?

Accepted Answer

Random variation is centered on a mean a

Question 18

Process charts are graphs designed to signal process workers when nonrandom variation is occurring in a process.

Accepted Answer

A) True 
 B)False

Question 19

A(n)________ is an either-or-situation resulting from a binomial process.

Accepted Answer

A) variable 
B) paradigm 
C) criterion 
D) attribute 
E) element 
A) variable 
B) paradigm 
C) criterion 
D) attribute 
E) element

Question 20

Consumer's risk is also called a ________ error.

Accepted Answer

A) processing 
B) non-response 
C) type II 
D) response 
E) type I 
A) processing 
B) non-response 
C) type II 
D) response 
E) type I

The ________ uses past information to predict what the next process outcome will be.

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the probability of producing an out-of-spec battery?

The ________ is the difference between the largest measurement and the smallest measurement in a particular sample.

Proportion defective, number defective, number nonconforming in a consistent sample space, and number defects per unit are examples of ________.

A g chart is useful when data are hypergeometrically distributed.

________ is useful because it ensures independence among observations.

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the process capability?

Which of the following is true of random variation?

In a variables control chart, which of the following is likely to occur if large jumps of more than three or four standard deviations take place?

To ________ means to sample in such a way that every piece of product has an equal chance of being selected for inspection.

Process stability means that the variation we observe in the process is ________ variation.

Processes that achieve capability indexes of 1.25 are world-class capable.

One hundred percent samples are also known as screening samples.

The ________ is used for monitoring variables and measurement on a continuous scale.

In a variables control chart, which of the following has likely occurred if two points in succession are farther than two standard deviations from the mean?

The upper and lower specifications for metal head plates are 5 ±0.1 cm. A sample of the metal head plates in 25 undergraduates yields a mean of 5.05. We know that the population standard deviation is 0.04. What is the population capability index?

What is the difference between random and nonrandom variation?

Process charts are graphs designed to signal process workers when nonrandom variation is occurring in a process.

A(n)________ is an either-or-situation resulting from a binomial process.

Consumer's risk is also called a ________ error.

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Attributes

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters

Exam 11: Statistically Based Quality Improvement for Variables

The ________ uses past information to predict what the next process outcome will be.

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the probability of producing an out-of-spec battery?

The ________ is the difference between the largest measurement and the smallest measurement in a particular sample.

Proportion defective, number defective, number nonconforming in a consistent sample space, and number defects per unit are examples of ________.

A g chart is useful when data are hypergeometrically distributed.

________ is useful because it ensures independence among observations.

A 50-volt battery must be between 55 and 45 volts when it leaves the factory. Two hundred samples of batteries have yielded the following data: average charge of 49 volts with a standard deviation of 2.5 volts. What is the process capability?

Which of the following is true of random variation?

In a variables control chart, which of the following is likely to occur if large jumps of more than three or four standard deviations take place?

To ________ means to sample in such a way that every piece of product has an equal chance of being selected for inspection.

Process stability means that the variation we observe in the process is ________ variation.

Processes that achieve capability indexes of 1.25 are world-class capable.

One hundred percent samples are also known as screening samples.

The ________ is used for monitoring variables and measurement on a continuous scale.

In a variables control chart, which of the following has likely occurred if two points in succession are farther than two standard deviations from the mean?

The upper and lower specifications for metal head plates are 5 ±0.1 cm. A sample of the metal head plates in 25 undergraduates yields a mean of 5.05. We know that the population standard deviation is 0.04. What is the population capability index?

What is the difference between random and nonrandom variation?

Process charts are graphs designed to signal process workers when nonrandom variation is occurring in a process.

A(n)________ is an either-or-situation resulting from a binomial process.

Consumer's risk is also called a ________ error.

Differing Perspectives on Quality

Quality Theory

Global Supply Chain Quality and International Quality Standards

Strategic Quality Planning

The Voice of the Customer

The Voice of the Market

Quality and Innovation in Product and Process Design

Designing Quality Services

Managing Supplier Quality in the Supply Chain

The Tools of Quality

Statistically Based Quality Improvement for Attributes

Six Sigma Management and Lean Tools

Managing Quality Improvement Teams and Projects

Implementing and Validating the Quality System

Filters