Question 1

conflict is created to reach goals that cannot be attained directly.

Accepted Answer

A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced 
A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced

Question 2

Misattributed conflict occurs in which of the following situations?

Accepted Answer

A)  When conflict is created in order to gain support from one group against another 
B)  When the interests of two groups are different 
C)  When an honest mistake has been made 
D)  All of the above 
A)  When conflict is created in order to gain support from one group against another 
B)  When the interests of two groups are different 
C)  When an honest mistake has been made 
D)  All of the above

Question 3

Conflict may occur in which of the following situations?

Accepted Answer

A)  Between persons representing the interests of others 
B)  Between two or more groups 
C)  Between two or more people who disagree about how to do something 
D)  All of the above 
E)  None of the above 
A)  Between persons representing the interests of others 
B)  Between two or more groups 
C)  Between two or more people who disagree about how to do something 
D)  All of the above 
E)  None of the above

Question 4

List eight skills needed to be effective as a leader.

Accepted Answer

To be effective as a leader, one must po

Question 5

Conflict management by_______occurs when both sides see a process of bringing opposing parties together in order to arrive at a mutually satisfying agreement through discussion, compromise, bargaining, and other means as a logical way to end their disagreement.

Accepted Answer

A)  negotiated agreement 
B)  exercise of authority/power 
C)  emergent agreement 
D)  coactive disputation 
A)  negotiated agreement 
B)  exercise of authority/power 
C)  emergent agreement 
D)  coactive disputation

Question 6

The term "sandwich generation" refers to children who care for themselves after school because their parents are still at work.

Accepted Answer

A) True 
 B)False

Question 7

The authors recommend holding meetings during meals because it is an efficient use of time.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not an advantage of parliamentary procedure?

Accepted Answer

A)  All members have an opportunity to be heard 
B)  Parliamentary procedure allows for quicker decisions on some issues 
C)  Parliamentary procedure can be manipulated by those who know how to do so 
D)  All of the above 
A)  All members have an opportunity to be heard 
B)  Parliamentary procedure allows for quicker decisions on some issues 
C)  Parliamentary procedure can be manipulated by those who know how to do so 
D)  All of the above

Question 9

Teams benefit from the existence of external support and recognition.

Accepted Answer

A) True 
 B)False

Question 10

According to the text, a large measure of macro-level change occurs as a result of groups and teams working together.

Accepted Answer

A) True 
 B)False

Question 11

conflict is a dispute arising from differences in such factors as power, time, or physical or other environmental barriers.

Accepted Answer

A)  Data 
B)  Induced 
C)  Illusionary 
D)  Structural 
E)  Displaced 
A)  Data 
B)  Induced 
C)  Illusionary 
D)  Structural 
E)  Displaced

Question 12

A meeting regarding one specific decision should probably be concluded when the group reaches a decision.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following motions does not need a second?

Accepted Answer

A)  Call for adjournment 
B)  Appeal decision of chair 
C)  Table a motion 
D)  Point of order 
A)  Call for adjournment 
B)  Appeal decision of chair 
C)  Table a motion 
D)  Point of order

Question 14

Leadership in general is synonymous with administration.

Accepted Answer

A) True 
 B)False

Question 15

Seeking harmony among members is the most important role of a group leader.

Accepted Answer

A) True 
 B)False

Question 16

The text noted that______describes in his autobiography how informal networks helped people cope with oppression and hostility by providing support and encouragement.

Accepted Answer

A)  Malcolm X 
B)  Martin Luther King, Jr. 
C)  Cesar Chavez 
D)  Jesse Jackson 
A)  Malcolm X 
B)  Martin Luther King, Jr. 
C)  Cesar Chavez 
D)  Jesse Jackson

Question 17

Use of self was discussed in the text as involving all of the following skills except :

Accepted Answer

A)  Purposefulness 
B)  Self-consciousness 
C)  Self-disclosure 
D)  Self-awareness 
A)  Purposefulness 
B)  Self-consciousness 
C)  Self-disclosure 
D)  Self-awareness

Question 18

Networks can help workers cope with their own professional stresses and strains.

Accepted Answer

A) True 
 B)False

Question 19

Networks are particularly important in rural areas where formal resources and services are less likely to be available.

Accepted Answer

A) True 
 B)False

Question 20

is a signed statement giving another person the right to vote in one's place.

Accepted Answer

A)  Filibuster 
B)  Point of order 
C)  Seriatim 
D)  Quorum 
E)  Proxy 
A)  Filibuster 
B)  Point of order 
C)  Seriatim 
D)  Quorum 
E)  Proxy

conflict is created to reach goals that cannot be attained directly.

Misattributed conflict occurs in which of the following situations?

Conflict may occur in which of the following situations?

List eight skills needed to be effective as a leader.

Conflict management by_______occurs when both sides see a process of bringing opposing parties together in order to arrive at a mutually satisfying agreement through discussion, compromise, bargaining, and other means as a logical way to end their disagreement.

The term "sandwich generation" refers to children who care for themselves after school because their parents are still at work.

The authors recommend holding meetings during meals because it is an efficient use of time.

Which of the following is not an advantage of parliamentary procedure?

Teams benefit from the existence of external support and recognition.

According to the text, a large measure of macro-level change occurs as a result of groups and teams working together.

conflict is a dispute arising from differences in such factors as power, time, or physical or other environmental barriers.

A meeting regarding one specific decision should probably be concluded when the group reaches a decision.

Which of the following motions does not need a second?

Leadership in general is synonymous with administration.

Seeking harmony among members is the most important role of a group leader.

The text noted that______describes in his autobiography how informal networks helped people cope with oppression and hostility by providing support and encouragement.

Use of self was discussed in the text as involving all of the following skills except :

Networks can help workers cope with their own professional stresses and strains.

Networks are particularly important in rural areas where formal resources and services are less likely to be available.

is a signed statement giving another person the right to vote in one's place.

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Understanding Organizations

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters

Exam 4: Group Skills for Organizational and Community Change

conflict is created to reach goals that cannot be attained directly.

Misattributed conflict occurs in which of the following situations?

Conflict may occur in which of the following situations?

List eight skills needed to be effective as a leader.

Conflict management by_______occurs when both sides see a process of bringing opposing parties together in order to arrive at a mutually satisfying agreement through discussion, compromise, bargaining, and other means as a logical way to end their disagreement.

The term "sandwich generation" refers to children who care for themselves after school because their parents are still at work.

The authors recommend holding meetings during meals because it is an efficient use of time.

Which of the following is not an advantage of parliamentary procedure?

Teams benefit from the existence of external support and recognition.

According to the text, a large measure of macro-level change occurs as a result of groups and teams working together.

conflict is a dispute arising from differences in such factors as power, time, or physical or other environmental barriers.

A meeting regarding one specific decision should probably be concluded when the group reaches a decision.

Which of the following motions does not need a second?

Leadership in general is synonymous with administration.

Seeking harmony among members is the most important role of a group leader.

The text noted that______describes in his autobiography how informal networks helped people cope with oppression and hostility by providing support and encouragement.

Use of self was discussed in the text as involving all of the following skills except :

Networks can help workers cope with their own professional stresses and strains.

Networks are particularly important in rural areas where formal resources and services are less likely to be available.

is a signed statement giving another person the right to vote in one's place.

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Understanding Organizations

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters