Question 1

Power is the central theme of leadership.

Accepted Answer

A) True 
 B)False

Question 2

conflict is directed at people or concerns other than the real party or source of conflict.

Accepted Answer

A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced 
A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced

Question 3

Speaking for the primary purpose of taking up time and preventing a group from voting on a topic is called a:

Accepted Answer

A)  Filibuster 
B)  Point of order 
C)  Seriatim 
D)  Quorum 
E)  Proxy 
A)  Filibuster 
B)  Point of order 
C)  Seriatim 
D)  Quorum 
E)  Proxy

Question 4

Discuss the pros and cons of conflict.

Accepted Answer

Conflict can have both positive and nega

Question 5

Avoid using "I-messages" during conflict resolution because it detracts from what you are trying to accomplish.

Accepted Answer

A) True 
 B)False

Question 6

A standard of excellence is a measure of the value or worth of an action.

Accepted Answer

A) True 
 B)False

Question 7

Regarding use of self as a leadership skill:

Accepted Answer

A)  Purposefulness is the capacity to engage in goal-seeking behaviors. 
B)  Purposefulness is usually random in nature. 
C)  When using self-disclosure, you should not admit vulnerability. 
D)  You need to be aware of your own ideas and always stick to them. 
A)  Purposefulness is the capacity to engage in goal-seeking behaviors. 
B)  Purposefulness is usually random in nature. 
C)  When using self-disclosure, you should not admit vulnerability. 
D)  You need to be aware of your own ideas and always stick to them.

Question 8

Define the following teams: 
a.  Tactical 
b. Creative 
c. Problem-solving

Accepted Answer

a. Tactical Team:
A tactical team is a g

Question 9

Often great ideas are not acted upon because they are not articulated with sufficient clarity.

Accepted Answer

A) True 
 B)False

Question 10

conflict is based on stereotyping or simply mistaken thinking about what someone said or did.

Accepted Answer

A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced 
A)  Data 
B)  Displaced 
C)  Misattributed 
D)  Structural 
E)  Induced

Question 11

In Johnson's personal styles for addressing conflict, the__________is one who values the relationship with the opponent much more than achieving his own goals.

Accepted Answer

A)  Fox 
B)  Shark 
C)  Teddy Bear 
D)  Turtle 
A)  Fox 
B)  Shark 
C)  Teddy Bear 
D)  Turtle

Question 12

A collaborative climate in a team can be threatened by all of the following except :

Accepted Answer

A)  Consistent behavioral expectations 
B)  Blurred roles 
C)  Territoriality 
D)  Extremely rigid roles 
A)  Consistent behavioral expectations 
B)  Blurred roles 
C)  Territoriality 
D)  Extremely rigid roles

Question 13

Which of the following reason(s) accurately describe(s) why networks are so important to social workers:

Accepted Answer

A)  Clients benefit from informal helping networks. 
B)  Networks reach out to clients who might not seek services. 
C)  Networks assist formal resource systems. 
D)  Networks help clients receive service from formal systems. 
E)  All of the above 
A)  Clients benefit from informal helping networks. 
B)  Networks reach out to clients who might not seek services. 
C)  Networks assist formal resource systems. 
D)  Networks help clients receive service from formal systems. 
E)  All of the above

Question 14

An important step in managing conflict is to focus on positions, not interests.

Accepted Answer

A) True 
 B)False

Question 15

Parents Anonymous and Alcoholics Anonymous are examples of:

Accepted Answer

A)  Formal resource systems 
B)  Nominal groups 
C)  Nonfunctional role groups 
D)  Nonfunctional role groups. 
A)  Formal resource systems 
B)  Nominal groups 
C)  Nonfunctional role groups 
D)  Nonfunctional role groups.

Question 16

A disaster team is an example of a tactical team.

Accepted Answer

A) True 
 B)False

Question 17

Creative teams' members function best with maximum supervision of members and clear rules.

Accepted Answer

A) True 
 B)False

Question 18

Which is the correct way to place a motion on the floor for discussion?

Accepted Answer

A)  "I move we authorize the President to negotiate an agreement with the Director of the Unicap agency." 
B)  "I motion we authorize the President to negotiate an agreement with the Director of the Unicap agency." 
C)  "I move we let the President work things out." 
D)  "I motion we let the President work things out." 
A)  "I move we authorize the President to negotiate an agreement with the Director of the Unicap agency." 
B)  "I motion we authorize the President to negotiate an agreement with the Director of the Unicap agency." 
C)  "I move we let the President work things out." 
D)  "I motion we let the President work things out."

Question 19

Networking is important in helping you survive as a social worker.

Accepted Answer

A) True 
 B)False

Question 20

All of the following are positive aspects of conflict except:

Accepted Answer

A)  Conflict can cause daily routines to become more exciting. 
B)  Conflict can be fun when it is not taken too seriously. 
C)  Conflict can facilitate the development and depth of relationships. 
D)  Conflict takes a lot of energy. 
A)  Conflict can cause daily routines to become more exciting. 
B)  Conflict can be fun when it is not taken too seriously. 
C)  Conflict can facilitate the development and depth of relationships. 
D)  Conflict takes a lot of energy.

Power is the central theme of leadership.

conflict is directed at people or concerns other than the real party or source of conflict.

Speaking for the primary purpose of taking up time and preventing a group from voting on a topic is called a:

Discuss the pros and cons of conflict.

Avoid using "I-messages" during conflict resolution because it detracts from what you are trying to accomplish.

A standard of excellence is a measure of the value or worth of an action.

Regarding use of self as a leadership skill:

Define the following teams: a. Tactical b. Creative c. Problem-solving

Often great ideas are not acted upon because they are not articulated with sufficient clarity.

conflict is based on stereotyping or simply mistaken thinking about what someone said or did.

In Johnson's personal styles for addressing conflict, the__________is one who values the relationship with the opponent much more than achieving his own goals.

A collaborative climate in a team can be threatened by all of the following except :

Which of the following reason(s) accurately describe(s) why networks are so important to social workers:

An important step in managing conflict is to focus on positions, not interests.

Parents Anonymous and Alcoholics Anonymous are examples of:

A disaster team is an example of a tactical team.

Creative teams' members function best with maximum supervision of members and clear rules.

Which is the correct way to place a motion on the floor for discussion?

Networking is important in helping you survive as a social worker.

All of the following are positive aspects of conflict except:

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Understanding Organizations

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters

Exam 4: Group Skills for Organizational and Community Change

Power is the central theme of leadership.

conflict is directed at people or concerns other than the real party or source of conflict.

Speaking for the primary purpose of taking up time and preventing a group from voting on a topic is called a:

Discuss the pros and cons of conflict.

Avoid using "I-messages" during conflict resolution because it detracts from what you are trying to accomplish.

A standard of excellence is a measure of the value or worth of an action.

Regarding use of self as a leadership skill:

Define the following teams: a. Tactical b. Creative c. Problem-solving

Often great ideas are not acted upon because they are not articulated with sufficient clarity.

conflict is based on stereotyping or simply mistaken thinking about what someone said or did.

In Johnson's personal styles for addressing conflict, the__________is one who values the relationship with the opponent much more than achieving his own goals.

A collaborative climate in a team can be threatened by all of the following except :

Which of the following reason(s) accurately describe(s) why networks are so important to social workers:

An important step in managing conflict is to focus on positions, not interests.

Parents Anonymous and Alcoholics Anonymous are examples of:

A disaster team is an example of a tactical team.

Creative teams' members function best with maximum supervision of members and clear rules.

Which is the correct way to place a motion on the floor for discussion?

Networking is important in helping you survive as a social worker.

All of the following are positive aspects of conflict except:

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Understanding Organizations

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters