Exam 19: Basic Elements of Control
Exam 1: Managing and the Managers Job174 Questions
Exam 2: Traditional and Contemporary Opportunitieschallenges141 Questions
Exam 3: Understanding the Organizations Environment181 Questions
Exam 4: Responding to the Ethical and Social Environment150 Questions
Exam 6: Basic Elements of Planning and Decision Making161 Questions
Exam 7: Managing Strategy and Strategic Planning174 Questions
Exam 8: Managing Decision Making and Problem Solving161 Questions
Exam 9: Managing Start-Ups and New Ventures117 Questions
Exam 10: Basic Elements of Organizing181 Questions
Exam 11: Managing Organization Design149 Questions
Exam 12: Managing Organization Change and Innovation146 Questions
Exam 13: Managing Human Resources181 Questions
Exam 14: Basic Elements of Individual and Interpersonal Behavior177 Questions
Exam 15: Managing Employee Motivation and Performance177 Questions
Exam 16: Managing Leadership and Influence Process170 Questions
Exam 17: Managing Interpersonal Relations and Communication160 Questions
Exam 18: Managing Work Groups and Teams188 Questions
Exam 19: Basic Elements of Control180 Questions
Exam 20: Managing Operations, Quality and Productivity169 Questions
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The final step in the control process is to determine the need for ____________________ action.
(Short Answer)
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An operating budget is a budget that determines the number of units to be produced during the coming time period.
(True/False)
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____________________ provides an organization with a mechanism for adjusting its course if performance falls outside of acceptable boundaries.
(Short Answer)
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A(n) ____ is a financial statement that presents a picture of the organization's financial performance over a period of time as opposed to a single point in time.
(Multiple Choice)
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External audits examine the efficiency and appropriateness of financial and accounting procedures.
(True/False)
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On the end-of-year report for Yoplait yogurt, the division manager noted that "the gross margin for the product was lower than expected." This statement indicates that the control system used by Yoplait might lack
(Multiple Choice)
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____________________ control generally focuses on structure, leadership, technology, human resources, and information and operating systems.
(Short Answer)
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In 2015, the Chinese stock market had a major decline that spread around the world. Companies with financial controls, that foresaw a major adjustment coming, accumulated cash and were prepared to buy back their own shares at low prices and help prevent their stock from sliding down further. The controls helped the company
(Multiple Choice)
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Discuss the relationship between strategy and control for a global organization.
(Essay)
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Overcontrol is most problematic in areas dealing with ____ resources.
(Multiple Choice)
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Managers make a surprisingly large number of decisions based on inaccurate information.
(True/False)
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____________________ budgets focus on such factors as units of output and allocation of space.
(Short Answer)
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Toyota is designing a new car. At the same time it is planning the recycling abilities of the parts. Toyota is effectively integrating planning and control processes.
(True/False)
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Thousands of people audition each year to be contestants on American Idol . The audition is an example of a ____ control.
(Multiple Choice)
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General Plastics Corporation instituted a new absenteeism control policy that took effect the first day of June. It expects the new policy to result in a 25 percent reduction in absenteeism the first year. Like the previous policy, the new program counts vacation days as absenteeism. On the first of September, the personnel director evaluated the results of the program for the first three months and was disappointed to find that absenteeism had dropped only half of 1 percent. What is the likely problem?
(Multiple Choice)
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The level of control designed to ensure that the organization meets its goals is ____ control.
(Multiple Choice)
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The calculation of one or more financial ratios to assess some aspect of the organization's financial health is the ____________________ analysis.
(Short Answer)
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Anu is comparing the performance of her small landscaping business against the standards she established. When she has finished her comparisons, any of the following actions may be appropriate EXCEPT
(Multiple Choice)
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At the end of the control process there are three possible courses of action. Describe them.
(Essay)
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Amazon asks customers to rate their experience with the product and service. This is an example of ____ control.
(Multiple Choice)
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