Exam 19: Basic Elements of Control

One barrier to effective communication is the filtering of upward communication. Which characteristic of effective control systems would this affect?

You are looking at a document that has entries for such items as revenues, expenses, and profit. You are looking at a(n)

When the managerial style is participative, the appropriate control style is ____________________.

The best way to integrate planning and control is to

Which of the following is NOT one of the characteristics of an effective control system?

Briefly describe how controls are classified according to level. Give examples of each type.

Businesses that use H-form or M-form organizational design may have several ____ who are responsible for helping line managers with their control functions, for coordinating the organization's overall control system, and for gathering and assimilating relevant information.

Brokerage firms on Wall Street are now closely monitoring research analyst's e-mails. If the analysts view this as inappropriate, the control system will be characterized by

Audits are independent appraisals of an organization's ____________________ and operating systems.

You are a banker reviewing a loan application from a local business. Which of the following ratios would you look at to get a quick measure of the business's ability to meet its long-term financial obligations?

American Greetings Corporation reported that "its sales have been hurt by people increasingly using the Internet to communicate" and by "lower-priced competition including Hallmark's Warm Wishes line of 99-cent cards." As a result, it decided to lay off 13 percent of its full-time workforce. This need for cost-cutting measures would have been detected by its ____ control system.

How can the various forms of operations control be used simultaneously?

MTV does not require its various divisions (MTV Europe, MTV Australia, MTV India, MTV Latin America, and so on) to report in frequently. It believes in letting each manager have the authority to respond quickly to environmental changes. These changes do not have to be approved by MTV before they are implemented. MTV has a(n) ____ perspective toward international strategic control.

Briefly describe the strengths and weaknesses of budgeting.

A year-end sales report is an example of a(n) ____________________ control.

The last step in the control process is to change the standard.

The ____ shows an organization's bottom line (profit or loss) and summarizes activities over a period of time.

A(n) ____________________ is a plan expressed in numerical terms.

As the product being produced becomes more complex, which of the following types of operations controls would logically become more important?

Decentralized control relies heavily on self-control by the organization's employees.