Question 1

International organizations that use a(n) ____________________ control system require foreign branches to report less frequently and in less detail.

Accepted Answer

The answer of International organizations that use a(n) ____________________ control...

Question 2

Screening controls

Accepted Answer

A)  take place during the transformation process. 
B)  involve interviewing potential employees. 
C)  are the same as preliminary control. 
D)  determine organizational flexibility. 
E)  determine accuracy of organizational standards. 
A)  take place during the transformation process. 
B)  involve interviewing potential employees. 
C)  are the same as preliminary control. 
D)  determine organizational flexibility. 
E)  determine accuracy of organizational standards.

Question 3

Booz Allen Hamilton requires employees to use a key that keeps track of how many copies they make on copy machines. Some employees resent the lack of trust. This is an example of

Accepted Answer

A)  overcontrol. 
B)  verification procedures. 
C)  resistance to control. 
D)  reducing uncertainty. 
E)  management by objectives. 
A)  overcontrol. 
B)  verification procedures. 
C)  resistance to control. 
D)  reducing uncertainty. 
E)  management by objectives.

Question 4

Which of the following is NOT one of the areas on which strategic control should focus?

Accepted Answer

A)  Structure 
B)  Leadership 
C)  Audits 
D)  Human resources 
E)  Technology 
A)  Structure 
B)  Leadership 
C)  Audits 
D)  Human resources 
E)  Technology

Question 5

World Vision has a flat structure that allows workers in countries scattered around the globe to respond to unique local cultures, situations, and needs. What control structure does World Vision use?

Accepted Answer

A)  Decentralized 
B)  Organic 
C)  System 4 
D)  Bureaucratic 
E)  Laissez-faire 
A)  Decentralized 
B)  Organic 
C)  System 4 
D)  Bureaucratic 
E)  Laissez-faire

Question 6

Company websites monitor where viewers look, how long they stay on a page, and the actions they take on the website.  This gives companies a lot of information about their customers and viewers.  It also represents which step in the control process?

Accepted Answer

A)  establish standards 
B)  determine the need for corrective action 
C)  compare performance against standards 
D)  measure performance 
E)  change control process 
A)  establish standards 
B)  determine the need for corrective action 
C)  compare performance against standards 
D)  measure performance 
E)  change control process

Question 7

____ control is an approach to organizational control characterized by informal and organic structural arrangements.

Accepted Answer

A)  Decentralized 
B)  Organic 
C)  Mechanistic 
D)  Bureaucratic 
E)  Laissez-faire 
A)  Decentralized 
B)  Organic 
C)  Mechanistic 
D)  Bureaucratic 
E)  Laissez-faire

Question 8

Which of the following would NOT be included in the typical balance sheet?

Accepted Answer

A)  Current assets 
B)  Fixed assets 
C)  Stockholder's equity 
D)  Revenues 
E)  Long-term liabilities 
A)  Current assets 
B)  Fixed assets 
C)  Stockholder's equity 
D)  Revenues 
E)  Long-term liabilities

Question 9

The ____ budgets are organizational budgets that outline quantities of product/service to be produced and what resources will be used.

Accepted Answer

A)  operating 
B)  capital expenditure 
C)  revenue 
D)  cash-flow 
E)  nonmonetary 
A)  operating 
B)  capital expenditure 
C)  revenue 
D)  cash-flow 
E)  nonmonetary

Question 10

Match between columns
                        Premises: Participation is extended and informal
Control has accuracy
Flat organizational design
Goal of control is employee commitment
Goal of control is employee compliance
Resistance to control caused by rewards for inefficiency
Decentralized control
Goal of control is customer satisfaction
Group norms contribute to performance
Focus of control is speed
Minimizing costs
Dynamic structural arrangement
Limiting the accumulation of error
Uses strategic control
Screening control

Accepted Answer

The Answer of JetBlue only and FedEx only and Neither is...

Question 11

As the number of things being controlled by the organization increases, the likelihood that employees will resist those controls tends to decrease.

Accepted Answer

A) True 
 B)False

Question 12

Many contemporary organizations do not allow managers to participate in the budget process.

Accepted Answer

A) True 
 B)False

Question 13

Imagine you manage the campus bookstore.  You notice that there is almost no way to distinguish employees from customers, which makes it difficult for customers to ask for assistance.  What employee control measures would you introduce and how would you go about doing it?

Accepted Answer

As the manager of the campus bookstore,

Question 14

Politicians transform information from many sources into decisions about policies for the area they govern. When politicians follow poll results during legislative debate, the politicians are using ____ control.

Accepted Answer

A)  preliminary 
B)  screening 
C)  postaction 
D)  cybernetic 
E)  feedback 
A)  preliminary 
B)  screening 
C)  postaction 
D)  cybernetic 
E)  feedback

Question 15

Which of the following is an example of a financial control that allows managers to compare different elements of a balance sheet and income statement to one another?

Accepted Answer

A)  Balance sheet 
B)  Income statement 
C)  External audit 
D)  Return on assets computation 
E)  Financial ratios 
A)  Balance sheet 
B)  Income statement 
C)  External audit 
D)  Return on assets computation 
E)  Financial ratios

Question 16

What characteristic of effective control systems is lacking when a control system reports production output as being better than average , satisfactory , marginal , or unsatisfactory ?

Accepted Answer

A)  Objectivity 
B)  Flexibility 
C)  Accuracy 
D)  Timeliness 
E)  Integration with planning 
A)  Objectivity 
B)  Flexibility 
C)  Accuracy 
D)  Timeliness 
E)  Integration with planning

Question 17

____________________ are intended to serve as frameworks, but managers sometimes fail to recognize that changing circumstances may warrant adjustments.

Accepted Answer

The answer of ____________________ are intended to serve as frameworks,...

Question 18

Strategic controls are concerned with how well the organization aligns itself with the environment.

Accepted Answer

A) True 
 B)False

Question 19

A college admissions board required students to have certain grade point averages and SAT scores to be accepted at the school. What form of operations control do these requirements represent?

Accepted Answer

A)  Screening 
B)  Preliminary 
C)  Postaction 
D)  Cybernetic 
E)  Yes-no 
A)  Screening 
B)  Preliminary 
C)  Postaction 
D)  Cybernetic 
E)  Yes-no

Question 20

The control of human resources is the most important area, because human resources are related to the control of all the other resources in an organization.

Accepted Answer

A) True 
 B)False

International organizations that use a(n) ____________________ control system require foreign branches to report less frequently and in less detail.

Screening controls

Booz Allen Hamilton requires employees to use a key that keeps track of how many copies they make on copy machines. Some employees resent the lack of trust. This is an example of

Which of the following is NOT one of the areas on which strategic control should focus?

World Vision has a flat structure that allows workers in countries scattered around the globe to respond to unique local cultures, situations, and needs. What control structure does World Vision use?

Company websites monitor where viewers look, how long they stay on a page, and the actions they take on the website. This gives companies a lot of information about their customers and viewers. It also represents which step in the control process?

____ control is an approach to organizational control characterized by informal and organic structural arrangements.

Which of the following would NOT be included in the typical balance sheet?

The ____ budgets are organizational budgets that outline quantities of product/service to be produced and what resources will be used.

As the number of things being controlled by the organization increases, the likelihood that employees will resist those controls tends to decrease.

Many contemporary organizations do not allow managers to participate in the budget process.

Imagine you manage the campus bookstore. You notice that there is almost no way to distinguish employees from customers, which makes it difficult for customers to ask for assistance. What employee control measures would you introduce and how would you go about doing it?

Politicians transform information from many sources into decisions about policies for the area they govern. When politicians follow poll results during legislative debate, the politicians are using ____ control.

Which of the following is an example of a financial control that allows managers to compare different elements of a balance sheet and income statement to one another?

What characteristic of effective control systems is lacking when a control system reports production output as being better than average , satisfactory , marginal , or unsatisfactory ?

____________________ are intended to serve as frameworks, but managers sometimes fail to recognize that changing circumstances may warrant adjustments.

Strategic controls are concerned with how well the organization aligns itself with the environment.

A college admissions board required students to have certain grade point averages and SAT scores to be accepted at the school. What form of operations control do these requirements represent?

The control of human resources is the most important area, because human resources are related to the control of all the other resources in an organization.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality and Productivity

Filters

Exam 19: Basic Elements of Control

International organizations that use a(n) ____________________ control system require foreign branches to report less frequently and in less detail.

Screening controls

Booz Allen Hamilton requires employees to use a key that keeps track of how many copies they make on copy machines. Some employees resent the lack of trust. This is an example of

Which of the following is NOT one of the areas on which strategic control should focus?

World Vision has a flat structure that allows workers in countries scattered around the globe to respond to unique local cultures, situations, and needs. What control structure does World Vision use?

Company websites monitor where viewers look, how long they stay on a page, and the actions they take on the website. This gives companies a lot of information about their customers and viewers. It also represents which step in the control process?

____ control is an approach to organizational control characterized by informal and organic structural arrangements.

Which of the following would NOT be included in the typical balance sheet?

The ____ budgets are organizational budgets that outline quantities of product/service to be produced and what resources will be used.

As the number of things being controlled by the organization increases, the likelihood that employees will resist those controls tends to decrease.

Many contemporary organizations do not allow managers to participate in the budget process.

Imagine you manage the campus bookstore. You notice that there is almost no way to distinguish employees from customers, which makes it difficult for customers to ask for assistance. What employee control measures would you introduce and how would you go about doing it?

Politicians transform information from many sources into decisions about policies for the area they govern. When politicians follow poll results during legislative debate, the politicians are using ____ control.

Which of the following is an example of a financial control that allows managers to compare different elements of a balance sheet and income statement to one another?

What characteristic of effective control systems is lacking when a control system reports production output as being better than average , satisfactory , marginal , or unsatisfactory ?

____________________ are intended to serve as frameworks, but managers sometimes fail to recognize that changing circumstances may warrant adjustments.

Strategic controls are concerned with how well the organization aligns itself with the environment.

A college admissions board required students to have certain grade point averages and SAT scores to be accepted at the school. What form of operations control do these requirements represent?

The control of human resources is the most important area, because human resources are related to the control of all the other resources in an organization.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality and Productivity

Filters