Exam 1: Managing and the Managers Job

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Maine Cookies is a small company that bakes and ships gifts of cookies from parents to their children who are college students. The company produces high-quality products made with the best ingredients. As little as possible is wasted, and it uses little overtime because it operates

(Multiple Choice)
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Which of the following is NOT an example of a physical resource needed to operate the company that produces Kenny's Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?

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To be an effective manager, you must first do your planning, then your organizing, then your leading, and finally your controlling.

(True/False)
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Which of the following statements BEST reflects the relationship between management and leadership?

(Multiple Choice)
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The ____ role is being fulfilled when the CEO reads The Wall Street Journal .

(Multiple Choice)
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Sanjay recognizes a need to reorganize his company from geographic regions into customer focused divisions. What skills is he using?

(Multiple Choice)
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The ability to prioritize work, to work efficiently, and to delegate appropriately is a(n) ____ skill.

(Multiple Choice)
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____________________ managers work in areas related to getting consumers and clients to buy the organization's products or services.

(Short Answer)
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Special Exercises
Most people begin learning management skills while they are children, as members of a family. Pat and Frank are parents of Louisa and Michael. Match the activity with the role. You may use a response once, more than once, or not at all.
Michael listens to his parents' conversation to learn about a job offer that requires a move
Monitor
Pat emails carpool partners the schedule for the week
Entrepreneur
Frank motivates the kids to clean their rooms
Negotiator
Correct Answer:
Verified
Premises:
Responses:
Michael listens to his parents' conversation to learn about a job offer that requires a move
Monitor
Pat emails carpool partners the schedule for the week
Entrepreneur
Frank motivates the kids to clean their rooms
Negotiator
Michael starts a lawn mowing business
Liaison
Frank checks Power School to find out the kids' current grades
Figurehead
Louisa coordinates with Michael for her time on the computer
Disturbance handler
Frank settles an argument
Leader
Louisa writes and submits an article to the local paper about her Girls Scout gold award project
Resource allocator
Louisa describes to her parents why she deserves a bigger allowance
Disseminator
Pat buys a new watch
Spokesperson
(Matching)
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Define the term top manager , and describe what executives do.

(Essay)
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All ____________________, regardless of whether they are large or small, profit-seeking or not-for-profit, domestic or multinational, use some combination of human, financial, physical, and information resources to achieve their goals.

(Short Answer)
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Which of the following statements concerning the relationship between managerial skills and managers' activities is TRUE?

(Multiple Choice)
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Jeff works remotely on Fridays. He schedules conference calls on those days because he does not need to see others at work. He uses ____ skills.

(Multiple Choice)
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Bob, an executive at Mars candy corporation, wants to increase revenue. He negotiates with apparel retailers to carry a line of M&M merchandise. Which managerial skills did he use and when did he use them?

(Essay)
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Which of the following roles is categorized as decisional?

(Multiple Choice)
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____________________ managers deal primarily with activities such as accounting, cash management, and investments.

(Short Answer)
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____________________ people entering the workforce often seek work in smaller, more entrepreneurial firms that allow flexibility and individuality.

(Short Answer)
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The skills necessary to become a successful manager usually are attained through

(Multiple Choice)
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Which statement regarding the relationship between managerial skills and managers' activities is FALSE?

(Multiple Choice)
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Match the following. You may use a response once, more than once, or not at all.
Tuition
Financial resource
A celebrity hired to perform in advertisements
Physical resource
Custodial staff
Negotiator
Correct Answer:
Verified
Premises:
Responses:
Tuition
Financial resource
A celebrity hired to perform in advertisements
Physical resource
Custodial staff
Negotiator
Luminate was originally called Pixazza, but the name was changed after several calls for pizza delivery. Lisbonne's decision to change the name was part of the ____ function of management.
Monitor
Luminate partners with entertainment sites. Each Luminate manager is dedicated to a corporate partner. This is part of the ____ function of management.
Increasing
The amount of flexibility and individuality in the workplace
Decreasing
Encourages employees to improve productivity
Spokesperson
Bargains with suppliers for the best deal
Staying the same
Scans three papers a day
Communicating
Luminate CEO, Bob Lisbonne, presented his business plan to Google Ventures seeking an investment. The presentation was part of the ____ function of management.
Human resource
SAT scores
Leading
The number of Hispanics in the workforce
Organizing
Monitoring comments posted on photos for appropriateness is part of the ____ function of management.
Informational resource
The number of women in the workforce
Controlling
Auditorium
Planning
The amount of diversity in the workforce
Disseminator
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