Exam 12: Outlook: Managing E-Mail and Contacts With Outlook

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The paper clip icon in a message heading indicates that the message contains a file attachment.

(True/False)
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The Drafts folder retains copies of messages that have been sent.

(True/False)
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Folders can contain e-mail messages, faxes, and files created in other Windows applications.

(True/False)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Messages that have not been opened or have not been marked as read.
Responses:
exclamation point icon
Plain Text
open envelope icon
Correct Answer:
Verified
Premises:
Responses:
Messages that have not been opened or have not been marked as read.
exclamation point icon
(Matching)
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A(n)_________________________ is a unique message automatically added to the end of an outgoing e-mail message.

(Short Answer)
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To save a contact list as a text file, click the _____ command on the File menu.

(Multiple Choice)
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_____ message format is the default format used when you create a message in Outlook.

(Multiple Choice)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Messages to which you have assigned a category.
Responses:
closed envelope icon
open envelope icon
Categorized Mail
Correct Answer:
Verified
Premises:
Responses:
Messages to which you have assigned a category.
closed envelope icon
(Matching)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Messages containing very large file attachments.
Responses:
Large Mail
exclamation point icon
open envelope with arrow pointing left
Correct Answer:
Verified
Premises:
Responses:
Messages containing very large file attachments.
Large Mail
(Matching)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Message has been read.
Responses:
open envelope with arrow pointing left
closed envelope icon
open envelope with arrow pointing right
Correct Answer:
Verified
Premises:
Responses:
Message has been read.
open envelope with arrow pointing left
(Matching)
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The commands on the _____ Toolbar always are available, regardless of the task you are performing.

(Multiple Choice)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Message contains an attachment.
Responses:
Plain Text
Large Mail
exclamation point icon
Correct Answer:
Verified
Premises:
Responses:
Message contains an attachment.
Plain Text
(Matching)
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Describe the steps to create a new personal folder in the Contacts component of Outlook.

(Essay)
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To compose an e-mail message, the e-mail address of the recipient must be known.

(True/False)
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After clicking the Send button, Outlook temporarily holds the message in the _____ folder until it delivers the message.

(Multiple Choice)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Message has been forwarded.
Responses:
Plain Text
open envelope icon
Categorized Mail
Correct Answer:
Verified
Premises:
Responses:
Message has been forwarded.
Plain Text
(Matching)
4.8/5
(35)
Identify the letter of the choice that best matches the phrase or definition.
Premises:
Understood by all e-mail programs. The most likely format to make it through a virus-filtering program.
Responses:
paper clip icon
open envelope with arrow pointing right
Unread Mail
Correct Answer:
Verified
Premises:
Responses:
Understood by all e-mail programs. The most likely format to make it through a virus-filtering program.
paper clip icon
(Matching)
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To correct errors when entering a message, use the _____.

(Multiple Choice)
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Really Fast News (RFN)feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.

(True/False)
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Identify the letter of the choice that best matches the phrase or definition.
Premises:
Message is high priority.
Responses:
open envelope icon
Large Mail
closed envelope icon
Correct Answer:
Verified
Premises:
Responses:
Message is high priority.
open envelope icon
(Matching)
4.7/5
(33)
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