Question 1

What must managers be able to do to compete in today's global marketplace?

Accepted Answer

A)  Make decisions to gain competitive advantages. 
B)  Make decision that can help forecast future business needs. 
C)  Make decision that can help forecast future business requirements. 
D)  All of these choices are correct. 
A)  Make decisions to gain competitive advantages. 
B)  Make decision that can help forecast future business needs. 
C)  Make decision that can help forecast future business requirements. 
D)  All of these choices are correct.

Question 2

Source documents are simplified representations or abstractions of reality.

Accepted Answer

A) True 
 B)False

Question 3

What is machine learning?

Accepted Answer

A)  Refers to a set of instructions that completes a task. 
B)  A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C)  Machines can still make their own decisions based on reasoning and past sets of data. 
D)  Refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans. 
A)  Refers to a set of instructions that completes a task. 
B)  A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C)  Machines can still make their own decisions based on reasoning and past sets of data. 
D)  Refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans.

Question 4

What is Google glass?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it. 
B)  A wearable computer with an optical head-mounted display (OHM
D) . 
C)  Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D)  A work environment that is not located in any one physical space. 
A)  The viewing of the physical world with computer-generated layers of information added to it. 
B)  A wearable computer with an optical head-mounted display (OHM
D) . 
C)  Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D)  A work environment that is not located in any one physical space.

Question 5

Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages.

Accepted Answer

Being able to sort, calculate, analyze,

Question 6

What machines can still make their own decisions based on reasoning and past sets of data?

Accepted Answer

A)  Algorithm. 
B)  Machine learning. 
C)  Weak AI. 
D)  Strong AI. 
A)  Algorithm. 
B)  Machine learning. 
C)  Weak AI. 
D)  Strong AI.

Question 7

Which of the following key terms represents the types of decisions made at the operational, managerial, and strategic levels of a company?

Accepted Answer

A)  Structured decisions 
B)  Unstructured decisions 
C)  Semistructured decisions 
D)  All of these choices are correct. 
A)  Structured decisions 
B)  Unstructured decisions 
C)  Semistructured decisions 
D)  All of these choices are correct.

Question 8

Which of the following is not a feature of a neural network?

Accepted Answer

A)  Neural networks can cope with huge volumes of information with many variables. 
B)  Neural networks can function without complete or well-structured information. 
C)  Neural networks can analyze linear relationships only. 
D)  Neural networks can learn and adjust to new circumstance on their own. 
A)  Neural networks can cope with huge volumes of information with many variables. 
B)  Neural networks can function without complete or well-structured information. 
C)  Neural networks can analyze linear relationships only. 
D)  Neural networks can learn and adjust to new circumstance on their own.

Question 9

When viewing systems thinking, source documents are the original transaction records. What would the source documents for a medical doctor's payroll system include?

Accepted Answer

A)  Employee time sheets 
B)  Employee benefit reports 
C)  Employee wage rates 
D)  All of these choices are correct. 
A)  Employee time sheets 
B)  Employee benefit reports 
C)  Employee wage rates 
D)  All of these choices are correct.

Question 10

What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?

Accepted Answer

A)  Infographic. 
B)  Pie chart. 
C)  Bar chart. 
D)  Histogram. 
A)  Infographic. 
B)  Pie chart. 
C)  Bar chart. 
D)  Histogram.

Question 11

Fuzzy logic is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Accepted Answer

A) True 
 B)False

Question 12

What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?

Accepted Answer

A)  Optimization analysis 
B)  Goal-seeking analysis 
C)  Sensitivity analysis 
D)  What-if analysis 
A)  Optimization analysis 
B)  Goal-seeking analysis 
C)  Sensitivity analysis 
D)  What-if analysis

Question 13

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Accepted Answer

A)  They are all expert systems and thus share some characteristics. 
B)  They are all genetic algorithm systems and thus share some characteristics. 
C)  They are all neural network systems and thus share some characteristics. 
D)  They are all complex adaptive systems and thus share some characteristics. 
A)  They are all expert systems and thus share some characteristics. 
B)  They are all genetic algorithm systems and thus share some characteristics. 
C)  They are all neural network systems and thus share some characteristics. 
D)  They are all complex adaptive systems and thus share some characteristics.

Question 14

What is the manipulation of information to create business intelligence in support of strategic decision making?

Accepted Answer

A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS 
A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS

Question 15

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

Accepted Answer

A)  Infographic. 
B)  Pie chart. 
C)  Bar chart. 
D)  Histogram. 
A)  Infographic. 
B)  Pie chart. 
C)  Bar chart. 
D)  Histogram.

Question 16

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Accepted Answer

A) True 
 B)False

Question 17

Granularity refers to the level of detail in the model or the decision-making process.

Accepted Answer

A) True 
 B)False

Question 18

Streamlining information encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performance of daily operational or structured decisions.

Accepted Answer

A) True 
 B)False

Question 19

An important customer showing up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?

Accepted Answer

A)  Managers need to analyze large amounts of information. 
B)  Managers must make decisions quickly. 
C)  Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions. 
D)  All of these choices are correct. 
A)  Managers need to analyze large amounts of information. 
B)  Managers must make decisions quickly. 
C)  Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions. 
D)  All of these choices are correct.

Question 20

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Accepted Answer

A)  OLTP 
B)  Executive Information System (EIS) 
C)  Transaction Support System (TSS) 
D)  Decision Support System (DSS) 
A)  OLTP 
B)  Executive Information System (EIS) 
C)  Transaction Support System (TSS) 
D)  Decision Support System (DSS)

Exam 9: Enabling the Organizationdecision Making

What must managers be able to do to compete in today's global marketplace?

Source documents are simplified representations or abstractions of reality.

What is machine learning?

What is Google glass?

Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages.

What machines can still make their own decisions based on reasoning and past sets of data?

Which of the following key terms represents the types of decisions made at the operational, managerial, and strategic levels of a company?

Which of the following is not a feature of a neural network?

When viewing systems thinking, source documents are the original transaction records. What would the source documents for a medical doctor's payroll system include?

What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?

Fuzzy logic is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

What is the manipulation of information to create business intelligence in support of strategic decision making?

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Granularity refers to the level of detail in the model or the decision-making process.

Streamlining information encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performance of daily operational or structured decisions.

An important customer showing up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

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