Question 1

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

Accepted Answer

A) True 
 B)False

Question 2

What captures transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?

Accepted Answer

A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS 
A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS

Question 3

What compiles information from multiple sources and tailors it to meet user needs?

Accepted Answer

A)  Drill-down 
B)  Sensitivity analysis 
C)  What-if analysis 
D)  Digital dashboard 
A)  Drill-down 
B)  Sensitivity analysis 
C)  What-if analysis 
D)  Digital dashboard

Question 4

Google glass is a wearable computer with an optical head-mounted display (OHMD).

Accepted Answer

A) True 
 B)False

Question 5

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for

Question 6

Decision support systems (or DSSs) model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the following does not represent an example of a DSS in business?

Accepted Answer

A)  An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records 
B)  A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients 
C)  A manufacturing digital dashboard showing visualizations of inventory and production 
D)  A dentist entering symptoms into a system to help diagnose and treat patients 
A)  An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records 
B)  A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients 
C)  A manufacturing digital dashboard showing visualizations of inventory and production 
D)  A dentist entering symptoms into a system to help diagnose and treat patients

Question 7

What is a bar chart?

Accepted Answer

A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend. 
A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend.

Question 8

Moira Gray works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Moira?

Accepted Answer

A)  Managerial 
B)  Operational 
C)  Strategic 
D)  Owner 
A)  Managerial 
B)  Operational 
C)  Strategic 
D)  Owner

Question 9

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is considered part of the process in the systems thinking example of a TPS?

Accepted Answer

A)  Source Document 
B)  Calculate 
C)  Report 
D)  All of these choices are correct. 
A)  Source Document 
B)  Calculate 
C)  Report 
D)  All of these choices are correct.

Question 11

What is the flow that a systems thinking approach using a TPS would follow?

Accepted Answer

A)  Streamlining (Input)-CRUD, Calculate (Process)-Reports (Output) 
B)  Source Documents (Input)-Optimization Analysis (Process)-(Feedback)-(Output) 
C)  Source Documents (Input)-CRUD, Calculate (Process)-Reports (Output)-(Feedback) 
D)  Selling Documents (Input)-Cycle Time (Process)-Reports (Output)-(Feedback) 
A)  Streamlining (Input)-CRUD, Calculate (Process)-Reports (Output) 
B)  Source Documents (Input)-Optimization Analysis (Process)-(Feedback)-(Output) 
C)  Source Documents (Input)-CRUD, Calculate (Process)-Reports (Output)-(Feedback) 
D)  Selling Documents (Input)-Cycle Time (Process)-Reports (Output)-(Feedback)

Question 12

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

Accepted Answer

A)  Analytics 
B)  Structured decisions 
C)  Unstructured decisions 
D)  Semistructured decisions 
A)  Analytics 
B)  Structured decisions 
C)  Unstructured decisions 
D)  Semistructured decisions

Question 13

What is a virtual workplace?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it 
B)  A wearable computer with an optical head-mounted display (OHM
D)  
C)  Technology that allows humans to interact with a computer through bodily sensations and movements 
D)  A work environment that is not located in any one physical space 
A)  The viewing of the physical world with computer-generated layers of information added to it 
B)  A wearable computer with an optical head-mounted display (OHM
D)  
C)  Technology that allows humans to interact with a computer through bodily sensations and movements 
D)  A work environment that is not located in any one physical space

Question 14

Which of the following is considered to be the output in the systems thinking example of a TPS?

Accepted Answer

A)  CRUD 
B)  Calculate 
C)  Reports 
D)  Source Document 
A)  CRUD 
B)  Calculate 
C)  Reports 
D)  Source Document

Question 15

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn?

Accepted Answer

A)  Algorithm. 
B)  Machine learning. 
C)  Weak AI. 
D)  Strong AI. 
A)  Algorithm. 
B)  Machine learning. 
C)  Weak AI. 
D)  Strong AI.

Question 16

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Accepted Answer

A)  Augmented reality 
B)  Mutation 
C)  Fuzzy logic 
D)  Shopping bot 
A)  Augmented reality 
B)  Mutation 
C)  Fuzzy logic 
D)  Shopping bot

Question 17

An algorithm refers to a set of instructions that completes a task.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an incorrect enterprise view of information technology?

Accepted Answer

A)  Processes are analytical for executives and transactional for analysts 
B)  Granularity is coarse for executives and fine for analysts 
C)  Processing is OLTP for executives and OLAP for analysts 
D)  None of these choices are correct. 
A)  Processes are analytical for executives and transactional for analysts 
B)  Granularity is coarse for executives and fine for analysts 
C)  Processing is OLTP for executives and OLAP for analysts 
D)  None of these choices are correct.

Question 19

Google glass is a work environment that is not located in any one physical space.

Accepted Answer

A) True 
 B)False

Question 20

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?

Accepted Answer

A)  Genetic algorithm 
B)  Expert system 
C)  Intelligent agent 
D)  Virtual reality 
A)  Genetic algorithm 
B)  Expert system 
C)  Intelligent agent 
D)  Virtual reality

Exam 9: Enabling the Organizationdecision Making

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

What captures transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?

What compiles information from multiple sources and tailors it to meet user needs?

Google glass is a wearable computer with an optical head-mounted display (OHMD).

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Decision support systems (or DSSs) model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the following does not represent an example of a DSS in business?

What is a bar chart?

Moira Gray works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Moira?

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Which of the following is considered part of the process in the systems thinking example of a TPS?

What is the flow that a systems thinking approach using a TPS would follow?

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

What is a virtual workplace?

Which of the following is considered to be the output in the systems thinking example of a TPS?

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn?

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

An algorithm refers to a set of instructions that completes a task.

Which of the following is an incorrect enterprise view of information technology?

Google glass is a work environment that is not located in any one physical space.

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

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