Exam 1: The Communication Process

After asking a question,approximately how long should you wait before rephrasing the question or giving an answer?

In the transactional model of communication,the amount of information a channel can convey is referred to as CHANNEL RICHNESS.

Discuss the importance of stimulus and motivation in the transactional model of communication.

NONVERBAL CUES include spoken or written words used to communicate thoughts and emotion.

In May _____ Facebook deleted a provision from its terms of service that stated users could remove their content at any time and added new language that said it could retain user's content after an account was terminated.

Discuss the three basic communication codes.

In communication,what is the technical definition of "noise"?

Among the three basic communication codes,________________ refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including facial expressions,eye contact,gestures,appearance,posture,size and location of office,and arrival times at meetings.

Immediately before the meeting the supervisor received a troubling phone call.Upon starting the meeting,she said to her employees,"You did a great job last week." Her nonverbal facial expression,however,reflected the feelings she was experiencing about the phone call,and,consequently,contradicted her attempt to praise her employees with positive words.They interpreted her message based on what they saw,not on what they heard,and concluded she was unhappy with them.This unfortunate miscommunication was a result of

Facebook provides its users with freedom to change the appearance of their profile page,thus making each users page unique.

Is it possible for a person to serve as a decoder and encoder at the same moments in time? Why or why not?

Paralanguage refers to the vocal elements that go along with spoken language,including voice,pitch,rate,volume,and FACIAL EXPRESSIONS.

Senders are often referred to as

According to your text,which of the following definitions more accurately describes communication?

Every communicator should remember that

The fastest growing group of Facebook users is __________________.

The only way a speaker can be fairly confident that messages sent are interpreted as intended is through

According to Gallup Poll surveys cited in the text,which of the following were rated highest in ethical standards?

Discuss the ethical traps that tempt business and professional communication and explain how the four ethical rules can help managers and employees avoid falling into the victim trap.

List and discuss at least three ways to effectively use feedback.