Question 1

Which statement is true about feedback?

Accepted Answer

A)  Feedback is easy to elicit. 
B)  Feedback can cause people to feel psychologically under attack. 
C)  Feedback should be directed toward people rather than behavior. 
D)  Feedback decreases employee satisfaction with the job. 
E)  All of the above. 
A)  Feedback is easy to elicit. 
B)  Feedback can cause people to feel psychologically under attack. 
C)  Feedback should be directed toward people rather than behavior. 
D)  Feedback decreases employee satisfaction with the job. 
E)  All of the above.

Question 2

According to the transactional model of communication,the sender must be _________ and ________ before he/she wants to send a message.

Accepted Answer

A)  stimulated/motivated 
B)  encouraged/listened to 
C)  received/motivated 
D)  stimulated/encouraged 
A)  stimulated/motivated 
B)  encouraged/listened to 
C)  received/motivated 
D)  stimulated/encouraged

Question 3

Important messages usually require the FACE-TO-FACE channel.

Accepted Answer

A) True 
 B)False

Which statement is true about feedback?

According to the transactional model of communication,the sender must be _ and before he/she wants to send a message.

Important messages usually require the FACE-TO-FACE channel.

Communication in the Workplace

Conflict, Culture, and Relationships

Effective Listening

Nonverbal Communication

Overcoming Obstacles to Communication in the Electronic Age

Basic Information for All Types of Interviews

The Employment Interview

Small Group Communication and Problem-Solving

Participation and Leadership in Teams

Informative Presentations

Verbal and Visual Supporting Materials

Persuasive Presentations

Polishing Your Written Communication

Filters

Exam 1: The Communication Process

Which statement is true about feedback?

According to the transactional model of communication,the sender must be _________ and ________ before he/she wants to send a message.

Important messages usually require the FACE-TO-FACE channel.

Communication in the Workplace

Conflict, Culture, and Relationships

Effective Listening

Nonverbal Communication

Overcoming Obstacles to Communication in the Electronic Age

Basic Information for All Types of Interviews

The Employment Interview

Small Group Communication and Problem-Solving

Participation and Leadership in Teams

Informative Presentations

Verbal and Visual Supporting Materials

Persuasive Presentations

Polishing Your Written Communication

Filters

According to the transactional model of communication,the sender must be _ and before he/she wants to send a message.