Exam 13: Communication Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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Which of the following is an aspect of nonverbal communication?
(Multiple Choice)
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The feedback loop in the communication process implies ______________ between sender and receiver.
(Short Answer)
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Ethical issue in organizational communication: Should an organization reveal ______________ about its plans to employees?
(Short Answer)
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There are cultural differences between North Americans and Latin Americans in the meaning of time.
(True/False)
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Small group communication networks feature three or more people directly interacting during communication.
(True/False)
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Which of the following are characteristics of electronic and video communication media?
(Multiple Choice)
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When the sender wants to affect the opinion of the receiver, oral communication is more effective than written.
(True/False)
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Face-to-face meetings can convey a sense of teamwork; written communications typically convey informality.
(True/False)
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Digital technology lets all forms of text, images, video, audio, and numeric data move over a network.
(True/False)
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Decentralized networks yield higher satisfaction among network members than centralized networks.
(True/False)
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______________ is a communication dysfunction that reduces a message's information content, possibly leading to a receiver's misinterpretation.
(Short Answer)
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Latin Americans stand ______________ while communicating than North Americans.
(Short Answer)
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Organizational communication includes which of the following?
(Multiple Choice)
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Latin Americans view time more ______________ than North Americans.
(Short Answer)
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The listener is not responsible for the completeness of a speaker's message.
(True/False)
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The communication networks that are faster and more accurate with complex problems than with simple problems are _______________ networks.
(Short Answer)
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______________ lets all forms of text, images, video, audio, and numeric data move over a network.
(Short Answer)
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