Exam 13: Communication Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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No ethical issues surround employees' communication privacy over computer networks.
(True/False)
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Existing and emerging technologies that affect organizational communication processes include ______________ and ______________.
(Short Answer)
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Which of the following is a way senders can improve their communication effectiveness?
(Multiple Choice)
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Ethical issue in organizational communication: Should an organization tell its suppliers how it ______________ among them?
(Short Answer)
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People who are usually outside the normal communication process are
(Multiple Choice)
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Listening is the mental process of assigning meaning to the sounds a person hears.
(True/False)
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Which of the following is not an electronic or video communication medium?
(Multiple Choice)
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____________ communication networks have one person as a key figure in sending and receiving messages.
(Short Answer)
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Initiators start communications and send more messages than they receive.
(True/False)
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A listener can ______________ a message to help understand the speaker's ______________.
(Short Answer)
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______________ is a communication dysfunction that happens when employees withhold their views.
(Short Answer)
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Which of the following is not a function of communication in organizations?
(Multiple Choice)
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A message's meaning includes its content but not the sender's feelings.
(True/False)
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The communication networks that are faster and more accurate with simple problems are ______________ networks.
(Short Answer)
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A slow-speaking person who makes errors may be perceived as deceitful.
(True/False)
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____________ communication is written and oral communication between two people.
(Short Answer)
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No person depends exclusively on anyone else in a centralized communication network.
(True/False)
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Three forms of verbal communication are ______________, ______________, and ______________.
(Short Answer)
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Nonverbal communication adds much of the ______________ and ______________ that a sender wants to give to a message.
(Short Answer)
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Communication roles that start communications and send more messages than they receive are ______________.
(Short Answer)
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