Exam 13: Communication Processes

Desktop videoconferencing allows face-to-face communication from almost any distance.

The role that connects two parts of the organization but is not a member of the connected parts is a(n) ______________.

Computer-based communication often lacks emotional information that can come from nonverbal communication.

All but one of the following statements accurately describe an aspect of a communication network. Which does not?

Relayers receive and pass on more messages than they start or end.

Semantic problems are communication dysfunctions that happen when a receiver interprets a communication in ways unintended by the sender.

Communication roles at the end of the communication network are ______________.

Normal business conversations in the United States occur within a distance of 5½ to 8 feet between speakers.

International diversity can add noise to the communication process.

Communication can change the way a person ______________ his environment and lead to behavior ______________.

Which of the following is true about active listening?

In large audience communication, the sender is the dominant figure, and the receivers are more passive.

Organizational communication processes are continuous, are constantly changing, and do not have a beginning or an end.

Which of the following is not true about listening?

North Americans usually stand ______________ while speaking.

Verbal communication often has a stronger effect on a message's meaning than nonverbal communication.

Which of the following is an ethical issue in organizational communication?

Latin Americans prefer a much larger distance when communicating than North Americans.

______________ includes the purpose, flow, and direction of messages and the media used for those messages.

Persuasion is an organizational communication function that plays a key role in organizational change.