Question 1

__________ commitment is defined as feeling obliged to stay with an organization for moral or ethical reasons.

Accepted Answer

A)  Dysfunctional 
B)  Continuance 
C)  Affective 
D)  Normative 
E)  none of these 
A)  Dysfunctional 
B)  Continuance 
C)  Affective 
D)  Normative 
E)  none of these

Question 2

Stressors are defined as

Accepted Answer

A)  stress on the job. 
B)  the result of mismanagement. 
C)  stress that accompanies negative events. 
D)  anything that induce stress. 
E)  situations that should be avoided. 
A)  stress on the job. 
B)  the result of mismanagement. 
C)  stress that accompanies negative events. 
D)  anything that induce stress. 
E)  situations that should be avoided.

Question 3

Tammi generally is pessimistic and usually sees things in a negative light.Tammi has a relatively high degree of

Accepted Answer

A)  self-criticism. 
B)  negative affectivity. 
C)  locus of control. 
D)  Machiavellianism. 
E)  self-efficacy. 
A)  self-criticism. 
B)  negative affectivity. 
C)  locus of control. 
D)  Machiavellianism. 
E)  self-efficacy.

Question 4

Because stress is harmful, it should be eliminated.

Accepted Answer

A) True 
 B)False

Question 5

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of which of the following?

Accepted Answer

A)  the contrast effect 
B)  the halo effect 
C)  first impression bias 
D)  stereotyping 
E)  projection 
A)  the contrast effect 
B)  the halo effect 
C)  first impression bias 
D)  stereotyping 
E)  projection

Question 6

If your roommate is a C student, the distinctiveness of a recent high grade would be _____ and you would attribute it to _________.

Accepted Answer

A)  high, external causes 
B)  high, internal causes 
C)  low, external causes 
D)  low, internal causes 
E)  there is not enough information given to determine the answer 
A)  high, external causes 
B)  high, internal causes 
C)  low, external causes 
D)  low, internal causes 
E)  there is not enough information given to determine the answer

Question 7

Which of the following is NOT an example of a collateral program?

Accepted Answer

A)  Career development 
B)  Employee fitness 
C)  Health promotion 
D)  Stress management 
E)  Shift work 
A)  Career development 
B)  Employee fitness 
C)  Health promotion 
D)  Stress management 
E)  Shift work

Question 8

___________________________________ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Accepted Answer

Selective

Question 9

Task demands that are too low can cause a person to

Accepted Answer

A)  develop healthy coping techniques. 
B)  become bored. 
C)  be healthy and pleased with life. 
D)  feel invigorated. 
E)  become anxious about time pressures. 
A)  develop healthy coping techniques. 
B)  become bored. 
C)  be healthy and pleased with life. 
D)  feel invigorated. 
E)  become anxious about time pressures.

Question 10

The use of support groups is an effective organizational strategy for adapting to and managing stress.

Accepted Answer

A) True 
 B)False

Question 11

An employee who just finished an MBA paid for by a firm's tuition reimbursement program might feel a moral obligation to stay with the employer for at least a few years to repay the debt.This person would be classified by which type of commitment?

Accepted Answer

A)  Dysfunctional 
B)  Continuance 
C)  Affective 
D)  Normative 
E)  none of these 
A)  Dysfunctional 
B)  Continuance 
C)  Affective 
D)  Normative 
E)  none of these

Question 12

In the workplace, stress is sometimes a positive factor.

Accepted Answer

A) True 
 B)False

Question 13

What term refers to the perceived fairness of the way the outcome was generated?

Accepted Answer

A)  managerial fairness 
B)  organizational fairness 
C)  interactional fairness 
D)  procedural fairness 
E)  distributive fairness 
A)  managerial fairness 
B)  organizational fairness 
C)  interactional fairness 
D)  procedural fairness 
E)  distributive fairness

Question 14

Common dimensions of a person's life that are not tied specifically to work include all of the following EXCEPT

Accepted Answer

A)  hobbies 
B)  spouse or life companion 
C)  religious affiliations 
D)  dependents 
E)  working hours 
A)  hobbies 
B)  spouse or life companion 
C)  religious affiliations 
D)  dependents 
E)  working hours

Question 15

A person who generally sees things in a positive light and seems to be in a good mood most of the time has a high level of

Accepted Answer

A)  locus of control. 
B)  self-efficacy. 
C)  conscientiousness. 
D)  positive affectivity. 
E)  Machiavellianism. 
A)  locus of control. 
B)  self-efficacy. 
C)  conscientiousness. 
D)  positive affectivity. 
E)  Machiavellianism.

Question 16

All of the following are examples of an interpersonal demand stressor EXCEPT

Accepted Answer

A)  Leadership style 
B)  Personalities 
C)  Group norms 
D)  Job security 
E)  Group acceptance 
A)  Leadership style 
B)  Personalities 
C)  Group norms 
D)  Job security 
E)  Group acceptance

Question 17

Our job satisfaction tends to ___________ over time, ______ when we change jobs or employers.

Accepted Answer

A)  increase, especially 
B)  decrease, especially 
C)  fluctuate randomly, including 
D)  stay constant, even 
E)  stay constant, except 
A)  increase, especially 
B)  decrease, especially 
C)  fluctuate randomly, including 
D)  stay constant, even 
E)  stay constant, except

Question 18

Psychological consequences of stress include all of the following EXCEPT

Accepted Answer

A)  depression 
B)  sleeping too much 
C)  not sleeping enough 
D)  headaches 
E)  family problems 
A)  depression 
B)  sleeping too much 
C)  not sleeping enough 
D)  headaches 
E)  family problems

Question 19

Kiko and Shelly work in an accounting firm.When their boss is promoted, both of them apply for his position and Kiko gets the job.Match each scenario with the type of fairness or unfairness it exemplifies.​
-procedural fairness

Accepted Answer

A) Shelly doesn't mind that Kiko got the job and she didn't, but she feels insulted that the department director delivered the news to her via email rather than taking the time to tell her in person. 
B) Shelly is sad that she didn't get promoted, but given Kiko's greater skill and tenure with the company, Shelly has to admit she probably would have made the same choice herself. 
C) ​Kiko's brother is married to the department director's uncle's cousin's former roommate.However, Shelly is confident that the hiring decision was based on objective criteria, not on nepotism, so she will not file any complaints. 
A) Shelly doesn't mind that Kiko got the job and she didn't, but she feels insulted that the department director delivered the news to her via email rather than taking the time to tell her in person. 
B) Shelly is sad that she didn't get promoted, but given Kiko's greater skill and tenure with the company, Shelly has to admit she probably would have made the same choice herself. 
C) ​Kiko's brother is married to the department director's uncle's cousin's former roommate.However, Shelly is confident that the hiring decision was based on objective criteria, not on nepotism, so she will not file any complaints.

Question 20

​Intrinsic work values are defined as _____________.

Accepted Answer

A)  values related to your education 
B)  values related to the work itself 
C)  values not related to the work 
D)  values related to your family 
E)  values related to the outcome of doing the work 
A)  values related to your education 
B)  values related to the work itself 
C)  values not related to the work 
D)  values related to your family 
E)  values related to the outcome of doing the work

__________ commitment is defined as feeling obliged to stay with an organization for moral or ethical reasons.

Stressors are defined as

Tammi generally is pessimistic and usually sees things in a negative light.Tammi has a relatively high degree of

Because stress is harmful, it should be eliminated.

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of which of the following?

If your roommate is a C student, the distinctiveness of a recent high grade would be _ and you would attribute it to _____.

Which of the following is NOT an example of a collateral program?

___________________________________ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Task demands that are too low can cause a person to

The use of support groups is an effective organizational strategy for adapting to and managing stress.

An employee who just finished an MBA paid for by a firm's tuition reimbursement program might feel a moral obligation to stay with the employer for at least a few years to repay the debt.This person would be classified by which type of commitment?

In the workplace, stress is sometimes a positive factor.

What term refers to the perceived fairness of the way the outcome was generated?

Common dimensions of a person's life that are not tied specifically to work include all of the following EXCEPT

A person who generally sees things in a positive light and seems to be in a good mood most of the time has a high level of

All of the following are examples of an interpersonal demand stressor EXCEPT

Our job satisfaction tends to _____ over time, when we change jobs or employers.

Psychological consequences of stress include all of the following EXCEPT

Kiko and Shelly work in an accounting firm.When their boss is promoted, both of them apply for his position and Kiko gets the job.Match each scenario with the type of fairness or unfairness it exemplifies. -procedural fairness

Intrinsic work values are defined as _____________.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 4: Individual Values, Perceptions, and Reactions

__________ commitment is defined as feeling obliged to stay with an organization for moral or ethical reasons.

Stressors are defined as

Tammi generally is pessimistic and usually sees things in a negative light.Tammi has a relatively high degree of

Because stress is harmful, it should be eliminated.

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average.This is an example of which of the following?

If your roommate is a C student, the distinctiveness of a recent high grade would be _____ and you would attribute it to _________.

Which of the following is NOT an example of a collateral program?

___________________________________ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Task demands that are too low can cause a person to

The use of support groups is an effective organizational strategy for adapting to and managing stress.

An employee who just finished an MBA paid for by a firm's tuition reimbursement program might feel a moral obligation to stay with the employer for at least a few years to repay the debt.This person would be classified by which type of commitment?

In the workplace, stress is sometimes a positive factor.

What term refers to the perceived fairness of the way the outcome was generated?

Common dimensions of a person's life that are not tied specifically to work include all of the following EXCEPT

A person who generally sees things in a positive light and seems to be in a good mood most of the time has a high level of

All of the following are examples of an interpersonal demand stressor EXCEPT

Our job satisfaction tends to ___________ over time, ______ when we change jobs or employers.

Psychological consequences of stress include all of the following EXCEPT

Kiko and Shelly work in an accounting firm.When their boss is promoted, both of them apply for his position and Kiko gets the job.Match each scenario with the type of fairness or unfairness it exemplifies.​ -procedural fairness

​Intrinsic work values are defined as _____________.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

If your roommate is a C student, the distinctiveness of a recent high grade would be _ and you would attribute it to _____.

Our job satisfaction tends to _____ over time, when we change jobs or employers.

Kiko and Shelly work in an accounting firm.When their boss is promoted, both of them apply for his position and Kiko gets the job.Match each scenario with the type of fairness or unfairness it exemplifies. -procedural fairness

Intrinsic work values are defined as _____________.